White Recruitment Construction
Air Import Agent
A leading global logistics provider is seeking an experienced
Air Import Agent
to join our growing team. In this role, you will be responsible for coordinating and managing the movement of customer air import shipments, acting as the primary point of contact between customers, customs brokers, and shipping carriers.
This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Coordinate and monitor air import shipments from arrival through delivery
Communicate daily with customers, customs brokers, and carriers to ensure timely and accurate shipment handling
Receive and track purchase orders (P.O.s) from importers or overseas offices
Prepare, verify, and process documentation required for cargo release and billing
Respond to customer inquiries promptly in accordance with service standards
Work closely with transportation partners to manage deliveries
Build and maintain strong customer relationships through proactive communication
Manage exceptions and resolve issues at the shipment level
Support additional logistics or customer service projects as assigned
Skills and Requirements
Excellent customer service and communication skills
Strong organizational skills and attention to detail
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience in air freight or logistics preferred
Knowledge of Logis Air or CargoWise systems is an advantage
Compensation Pay Range:
$21.32 – $28.43 per hour (based on experience)
Competitive pay is offered along with opportunities for professional growth within a global organization.
Benefits (For All Non-Union Employees)
Competitive base salary plus performance-based incentives
401(k) match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
Employee stock purchase plan at a discounted rate
Comprehensive medical, dental, and vision coverage
Paid time off including 7 major holidays, 8 floating holidays, and accrued vacation/sick leave
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Air Import Agent
to join our growing team. In this role, you will be responsible for coordinating and managing the movement of customer air import shipments, acting as the primary point of contact between customers, customs brokers, and shipping carriers.
This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Coordinate and monitor air import shipments from arrival through delivery
Communicate daily with customers, customs brokers, and carriers to ensure timely and accurate shipment handling
Receive and track purchase orders (P.O.s) from importers or overseas offices
Prepare, verify, and process documentation required for cargo release and billing
Respond to customer inquiries promptly in accordance with service standards
Work closely with transportation partners to manage deliveries
Build and maintain strong customer relationships through proactive communication
Manage exceptions and resolve issues at the shipment level
Support additional logistics or customer service projects as assigned
Skills and Requirements
Excellent customer service and communication skills
Strong organizational skills and attention to detail
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience in air freight or logistics preferred
Knowledge of Logis Air or CargoWise systems is an advantage
Compensation Pay Range:
$21.32 – $28.43 per hour (based on experience)
Competitive pay is offered along with opportunities for professional growth within a global organization.
Benefits (For All Non-Union Employees)
Competitive base salary plus performance-based incentives
401(k) match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
Employee stock purchase plan at a discounted rate
Comprehensive medical, dental, and vision coverage
Paid time off including 7 major holidays, 8 floating holidays, and accrued vacation/sick leave
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