Energy Jobline ZR
Customer Service/Collections Specialist in Baton Rouge
Energy Jobline ZR, Baton Rouge, Louisiana, us, 70873
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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
This class is slated to start on December 3rd, 2025!
About defi SOLUTIONS:
At defi SOLUTIONS, we partner with banks, credit unions, and finance companies to make lending easier and more efficient. Our all-in-one platform helps manage everything from loan applications to payments, using innovative technology and data tools. Backed by top investors such as Warburg Pincus, Bain Capital Ventures, and Fiserv, we combine the strengths of defi SOLUTIONS and Sagent Auto Lending to deliver trusted and flexible solutions to our clients.
What’s in it for you?
Stable Pay:
Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.)
Paid Training:
Get set up for success from day one
Generous PTO and Paid Holidays
Education Support:
Tuition reimbursement available
Day-One Benefits:
Health, dental, and vision coverage start immediately
Career Growth:
Strong focus on internal promotions
About the Role:
As a Collections Specialist, you’ll support our automotive finance clients in a fast-paced, high-volume contact center. You’ll handle customer service and soft collections tasks, helping meet financial goals for top lenders. We’re looking for proactive team players who live our values:
Get it Done, Win as a Team, Better Every Day, and Do it with Passion.
Duties and Responsibilities:
Handle Customer Service Tasks:
Payments, due dates, payoffs, and account updates.
Process ACH Requests and provide payoff quotes
Perform soft collections:
(1-45 days past due) and set up repayment plans
Use Skip Tracing tools
to locate and update customer information
Metrics for Success:
Quality:
90% + customer interaction score
Adherence:
92% + to scheduled shifts and breaks
Efficiency:
Average handle time under 400 seconds
Required Qualifications:
(Applicants without these qualifications will not be considered)
High School Diploma or GED
Experience in a High-Volume Contact Center:
At least one (1) year of experience in a high-volume call center
State Licensing Covered:
We handle and fully cover all required collections licensing across multiple states – no cost to you.
Affirmative Action/EEO statement:
defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of , , , , , , or protected veteran status.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
This class is slated to start on December 3rd, 2025!
About defi SOLUTIONS:
At defi SOLUTIONS, we partner with banks, credit unions, and finance companies to make lending easier and more efficient. Our all-in-one platform helps manage everything from loan applications to payments, using innovative technology and data tools. Backed by top investors such as Warburg Pincus, Bain Capital Ventures, and Fiserv, we combine the strengths of defi SOLUTIONS and Sagent Auto Lending to deliver trusted and flexible solutions to our clients.
What’s in it for you?
Stable Pay:
Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.)
Paid Training:
Get set up for success from day one
Generous PTO and Paid Holidays
Education Support:
Tuition reimbursement available
Day-One Benefits:
Health, dental, and vision coverage start immediately
Career Growth:
Strong focus on internal promotions
About the Role:
As a Collections Specialist, you’ll support our automotive finance clients in a fast-paced, high-volume contact center. You’ll handle customer service and soft collections tasks, helping meet financial goals for top lenders. We’re looking for proactive team players who live our values:
Get it Done, Win as a Team, Better Every Day, and Do it with Passion.
Duties and Responsibilities:
Handle Customer Service Tasks:
Payments, due dates, payoffs, and account updates.
Process ACH Requests and provide payoff quotes
Perform soft collections:
(1-45 days past due) and set up repayment plans
Use Skip Tracing tools
to locate and update customer information
Metrics for Success:
Quality:
90% + customer interaction score
Adherence:
92% + to scheduled shifts and breaks
Efficiency:
Average handle time under 400 seconds
Required Qualifications:
(Applicants without these qualifications will not be considered)
High School Diploma or GED
Experience in a High-Volume Contact Center:
At least one (1) year of experience in a high-volume call center
State Licensing Covered:
We handle and fully cover all required collections licensing across multiple states – no cost to you.
Affirmative Action/EEO statement:
defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of , , , , , , or protected veteran status.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.