Enterprise Holdings
Seasonal Customer Service Representative
Enterprise Holdings, West Palm Beach, Florida, United States, 33412
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.
Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise Rent-A-Car brand of Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Representative. The Seasonal Customer Service Representative will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. This position is seasonal and employment will start no earlier than
December 1, 2025 and end on or before April 30, 2026 .
This pay for this position starts at
$16.50/hour
This position is located at
1889 N CONGRESS AVE, WEST PALM BEACH, FL 33409
THIS IS A FULL TIME SEASONAL POSITION 40 hours per week
Apart from religious observations, must be available to work one of the schedules below
Monday 7:30am-5:00pm
Tuesday 7:30am-5:00pm
Friday 7:30am-5:00pm
Saturday 8:30am-4:00pm
Sunday 8:30am-4:00pm
or
Monday 9:00am-6:00pm Tuesday 9:00am-6:00pm Wednesday 9:00am-6:00pm Thursday 9:00am-6:00pm Friday 9:00am-6:00pm Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be willing to accept $16.50/hour
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be willing to work any day of the week including weekends and holidays.
Must be willing to work available schedule
Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise Rent-A-Car brand of Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Representative. The Seasonal Customer Service Representative will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. This position is seasonal and employment will start no earlier than
December 1, 2025 and end on or before April 30, 2026 .
This pay for this position starts at
$16.50/hour
This position is located at
1889 N CONGRESS AVE, WEST PALM BEACH, FL 33409
THIS IS A FULL TIME SEASONAL POSITION 40 hours per week
Apart from religious observations, must be available to work one of the schedules below
Monday 7:30am-5:00pm
Tuesday 7:30am-5:00pm
Friday 7:30am-5:00pm
Saturday 8:30am-4:00pm
Sunday 8:30am-4:00pm
or
Monday 9:00am-6:00pm Tuesday 9:00am-6:00pm Wednesday 9:00am-6:00pm Thursday 9:00am-6:00pm Friday 9:00am-6:00pm Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be willing to accept $16.50/hour
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be willing to work any day of the week including weekends and holidays.
Must be willing to work available schedule