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Westgate Resorts

Engineering Technician II

Westgate Resorts, Gatlinburg, Tennessee, United States, 37738

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Job Description

Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

As an Engineering Technician II, you will:

Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management

Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed

Diagnose, replace, and repair minor electrical components such as receptacles and ballasts

Troubleshoot and repair appliances and household fixtures

Understand HVAC systems and perform basic preventive maintenance and diagnostics

Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking

Repair or replace tiles, grout, vinyl, and carpet as required

Work with pools, spas, and water features, including chemical balancing and cleaning tasks

Participate actively in procurement and inventory processes to ensure materials and tools are available for work

Operate resort operations devices and software effectively (HotSOS and other applicable systems)

Communicate professionally through radios, phones, emails, and verbal interactions

Perform maintenance and cleaning tasks as required by resort management

Safely use hand tools, power tools, and battery-powered tools required for the job

Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)

Follow safety guidelines and practices

Recognize and identify potential safety hazards on the property

Communicate and interpret guest needs through positive interactions toward resolution

Adhere to all CFI/Westgate Resorts policies and procedures

Always represent Westgate Resorts professionally through appearance, attire, and behavior

Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications: Qualifications

High school diploma required

Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment

Must be at least 18 years old and have a valid driver’s license to drive company golf carts

Must be able to lift 50lbs and work in outdoor weather conditions

CPO (Certified Pool Operator) license as required by the resort

Written and verbal communication in English is expected

Ability to be versatile, work well under pressure, and meet deadlines

Must communicate effectively with supervisors and resort leadership

Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

Comprehensive health benefits – medical, dental and vision

Paid Time Off (PTO) – vacation, sick, and personal

Paid Holidays

401K with generous company match

Get access to your pay as you need it with our Daily Pay benefit

Family benefits including pregnancy, and parental leave and adoption assistance

Wellness Programs

Flexible Spending Accounts

Tuition Assistance

Military Leave

Employee Assistance Program (EAP)

Life, Disability, Accident, Critical Illness & Hospital Insurance

Pet Insurance

Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)

Advancement & development opportunities

Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

Compensation: $22-$22