Doubletree by Hilton- Colorado Springs
Hotel Front Desk Night Auditor
Doubletree by Hilton- Colorado Springs, Colorado Springs, Colorado, United States, 80509
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Provide exceptional service to all hotel guests during their stay • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Excellent customer service and communication skills are required • Diploma or equivalent from high school is required; some college is desired • Experience in the hospitality industry or guest services is preferred, but not required • Proficiency with computers is required; experience with reservation and accounting software is desired • Requires a flexible schedule that allows for overnight shift hours Compensation: $17.50 - $18.50 hourly
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