Enterprise Management
Certified Peer Recovery Specialist 44
Enterprise Management, Baltimore, Maryland, United States, 21276
DISCLOSURE - MULTI-EMPLOYER ROLE:
This W-2 fee for service Certified Peer Recovery Specialist position includes responsibilities that span across the following two affiliated organizations, all under shared leadership:
FOCUS #1 Lighthouse Behavioral Health Center, LLC
FOCUS #2 Community Wellness Psychiatric Rehabilitation Program
You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of both companies, with hours, responsibilities, and compliance obligations tracked separately for each.
This role is structured as an up to 32-hour per week position, with approximately 16 of the total weekly hours allocated to Lighthouse Behavioral Health Center, LLC and 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.
DISCLAIMERS:
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes.
Client Service Location Expectations:
This position is community-based and services are delivered directly within clients' own homes or in other approved community settings. The Certified Peer Recovery Specialist is responsible for traveling to clients to provide scheduled peer support services on a fee-for-service basis. Service delivery is not tied to hourly shifts at a facility; instead, the specialist must ensure timely, professional, and consistent engagement with clients as outlined in their recovery plans. Accurate documentation of all encounters and adherence to program protocols is required. Remote-only service delivery is not applicable for this role unless specifically authorized for tele-peer support under program guidelines.
Caseload Makeup:
The assigned caseload for this position consists of up to 18 (18) Category B clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the homes of clients.
DIVISION: Operations
CLASSIFICATION:
This is a fee-for-service position with services delivered directly in clients' homes and community settings. Compensation is tied to the successful delivery and documentation of authorized service units, billed in 15-minute increments. Service allocation is distributed across the affiliated organizations as follows:
Community Wellness Psychiatric Rehabilitation Program (CWPRP): Fee-for-service peer recovery support, billed under H2016 (Psychiatric Rehabilitation Services) in 15-minute increments. Estimated workload: approximately 16 hours per week (50% of total service delivery). Lighthouse Behavioral Health Center (LHBHC): Fee-for-service peer recovery support, billed under H0024 (Peer Support, Individual) and H0038 (Peer Support, Group) in 15-minute increments. Estimated workload: approximately 16 hours per week (50% of total service delivery). Although each assignment is structured and billed independently under its respective entity, the combined responsibilities constitute a full service caseload comparable to a 32-hour per week role across the organizational network. This structure ensures flexibility, shared staffing efficiency, and cross-program collaboration while maintaining compliance with program and regulatory requirements.
WORK SCHEDULE: Every Monday, Tuesday, Wednesday and Thursday of each week from 8:00 AM to 5:00 PM each day.
COMPENSATION RANGE: Compensation for this position ranges from $15.00 - $30.00 per hour long session paid in 15 minute increments, and is commensurate with experience, expertise, verified credentials, and available company budget.
In addition to fee for service compensation, eligible employees may receive a comprehensive benefits package that includes: • Paid Time Off (PTO) • Family and Medical Leave • Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available • Supplemental Health and Disability Insurance Options • Retirement Savings Plan • Professional Development Support and Continuing Education Opportunities
ANTICIPATED TRAVEL: 75% of the time. There is no additional compensation for travel.
GENERAL DUTIES AND RESPONSIBILITIES:
Assist supervisor with work-related requests. Collaborate with and serve as program POC for external treatment providers and outside agencies as needed. Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well. Support the maintenance of a safe environment by participating in training and drills as requested. Maintain confidentiality of records relating to client's treatment. Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor. Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drive a motor vehicle.
WORKING CONDITIONS: All work is performed in an office where staff is exposed to communicable diseases of patients.
FOCUS #1:
CLASSIFICATION: Lighthouse Behavioral Health Center (LHBHC): Fee-for-service peer recovery support, billed under H0024 (Peer Support, Individual) and H0038 (Peer Support, Group) in 15-minute increments. Estimated workload: approximately 16 hours per week (50% of total service delivery).
ACCOUNTABLE TO: Operations Manager 3
ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.
ALTERNATE TITLE(S): Certified Peer Recovery Specialist
COMPANY: Lighthouse Behavioral Health Mental Health Center, LLC
Lighthouse Behavioral Health Center, LLC is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges.
Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability.
COMPANY WEBSITE:
COMPANY PHONE NUMBER:
HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10
HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: hr@lighthousebhc.org
SUMMARY OF POSITION RESPONSIBILITIES: The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.
SCHEDULED DUTIES AND RESPONSIBILITIES:
Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038. Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024. Assist individuals with goal setting, recovery planning, and identifying personal strengths Accompany clients to appointments, support meetings, or community service connections as needed Promote hope, empowerment, and resiliency through shared lived experience Support clients in navigating systems such as housing, employment, legal, or entitlements Help individuals develop healthy coping strategies, self-advocacy skills, and support networks Participate in team meetings, staff supervision, and interdisciplinary coordination Model wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:
Respond to participant needs or crises as they arise during the shift Support resident engagement, community-building, and peer accountability Cover or assist with group facilitation in the absence of a clinician or staff lead Participate in training, continuing education, and peer support development Assist with program events, outings, or wellness initiatives Contribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness tools Maintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:
Strong ability to connect with individuals through empathy, respect, and lived experience Knowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step) Excellent active listening and communication skills Ability to model recovery principles and maintain wellness in the workplace Familiarity with trauma-informed care and person-centered service delivery Basic proficiency with electronic documentation systems or willingness to learn Ability to work independently and collaboratively in diverse team settings Reliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:
High school diploma or GED required Must possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credential Must have personal lived experience with recovery from substance use and/or mental health challenges Minimum 1 year of sustained recovery strongly preferred Must pass background check and complete all required onboarding Valid driver's license and reliable transportation preferred (especially for community-based roles) CPR/First Aid certification or ability to obtain within 30 days of hire FOCUS #2:
CLASSIFICATION: Fee-for-service peer recovery support, billed under H2016 (Psychiatric Rehabilitation Services) in 15-minute increments. Estimated workload: approximately 16 hours per week (50% of total service delivery).
ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)
ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided.
ALTERNATE TITLE(S): Direct Support Professional
COMPANY WEBSITE:
COMPANY: Community Wellness Psychiatric Rehabilitation Program
The Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Psychiatric Rehabilitation Program, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals.
Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners.
COMPANY PHONE NUMBER:
HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10
HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: hr@cwprp.org
SUMMARY OF POSITION RESPONSIBILITIES: The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the client's home, or at a designated program site and must align with the client's individualized rehabilitation plan.
SCHEDULED DUTIES AND RESPONSIBILITIES:
Provide skill-building and rehabilitation services in alignment with each client's Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs. Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence. Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments. Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP. Promote client independence, self-advocacy, and recovery-oriented practices through every interaction. Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session. Complete all session documentation in real time or no later than the end of each shift. Follow all documentation standards and use the appropriate service codes for PRP sessions:
Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes) Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes) Use modifier U2 for services provided to minor clients Use modifier U3 for services provided to adult clients
Maintain minimum service delivery requirements:
At least 3 sessions per month for minor clients At least 6 sessions per month for adult clients
Render services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:
Respond to client needs or crises as they arise during scheduled service hours Participate in interdisciplinary team meetings, trainings, or supervision as required Assist clients in accessing urgent care, legal, or housing-related services during emergencies Support program engagement efforts, including wellness groups, events, or outreach Report concerns about client safety, housing conditions, or behavioral changes promptly to supervisors Uphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:
Strong interpersonal and communication skills Ability to engage individuals with mental health needs in respectful, empowering ways Basic understanding of psychiatric rehabilitation principles Cultural competence and the ability to work with diverse populations Dependability, reliability, and organizational skills Ability to document services clearly and accurately in an electronic health record Flexibility to adjust services to meet client needs in dynamic community settings Willingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:
High school diploma or GED required. For those working with minors, at least a bachelor's degree is required. At least 1 year of experience working in behavioral health, social services, or human services preferred Must pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of training CPR/First Aid certification required (or must be obtained within 30 days of hire) Valid driver's license and reliable transportation strongly preferred Must be able to complete and submit timely, accurate progress notes using required PRP service codes
This W-2 fee for service Certified Peer Recovery Specialist position includes responsibilities that span across the following two affiliated organizations, all under shared leadership:
FOCUS #1 Lighthouse Behavioral Health Center, LLC
FOCUS #2 Community Wellness Psychiatric Rehabilitation Program
You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of both companies, with hours, responsibilities, and compliance obligations tracked separately for each.
This role is structured as an up to 32-hour per week position, with approximately 16 of the total weekly hours allocated to Lighthouse Behavioral Health Center, LLC and 16 of the total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.
DISCLAIMERS:
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes.
Client Service Location Expectations:
This position is community-based and services are delivered directly within clients' own homes or in other approved community settings. The Certified Peer Recovery Specialist is responsible for traveling to clients to provide scheduled peer support services on a fee-for-service basis. Service delivery is not tied to hourly shifts at a facility; instead, the specialist must ensure timely, professional, and consistent engagement with clients as outlined in their recovery plans. Accurate documentation of all encounters and adherence to program protocols is required. Remote-only service delivery is not applicable for this role unless specifically authorized for tele-peer support under program guidelines.
Caseload Makeup:
The assigned caseload for this position consists of up to 18 (18) Category B clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the homes of clients.
DIVISION: Operations
CLASSIFICATION:
This is a fee-for-service position with services delivered directly in clients' homes and community settings. Compensation is tied to the successful delivery and documentation of authorized service units, billed in 15-minute increments. Service allocation is distributed across the affiliated organizations as follows:
Community Wellness Psychiatric Rehabilitation Program (CWPRP): Fee-for-service peer recovery support, billed under H2016 (Psychiatric Rehabilitation Services) in 15-minute increments. Estimated workload: approximately 16 hours per week (50% of total service delivery). Lighthouse Behavioral Health Center (LHBHC): Fee-for-service peer recovery support, billed under H0024 (Peer Support, Individual) and H0038 (Peer Support, Group) in 15-minute increments. Estimated workload: approximately 16 hours per week (50% of total service delivery). Although each assignment is structured and billed independently under its respective entity, the combined responsibilities constitute a full service caseload comparable to a 32-hour per week role across the organizational network. This structure ensures flexibility, shared staffing efficiency, and cross-program collaboration while maintaining compliance with program and regulatory requirements.
WORK SCHEDULE: Every Monday, Tuesday, Wednesday and Thursday of each week from 8:00 AM to 5:00 PM each day.
COMPENSATION RANGE: Compensation for this position ranges from $15.00 - $30.00 per hour long session paid in 15 minute increments, and is commensurate with experience, expertise, verified credentials, and available company budget.
In addition to fee for service compensation, eligible employees may receive a comprehensive benefits package that includes: • Paid Time Off (PTO) • Family and Medical Leave • Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available • Supplemental Health and Disability Insurance Options • Retirement Savings Plan • Professional Development Support and Continuing Education Opportunities
ANTICIPATED TRAVEL: 75% of the time. There is no additional compensation for travel.
GENERAL DUTIES AND RESPONSIBILITIES:
Assist supervisor with work-related requests. Collaborate with and serve as program POC for external treatment providers and outside agencies as needed. Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well. Support the maintenance of a safe environment by participating in training and drills as requested. Maintain confidentiality of records relating to client's treatment. Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor. Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drive a motor vehicle.
WORKING CONDITIONS: All work is performed in an office where staff is exposed to communicable diseases of patients.
FOCUS #1:
CLASSIFICATION: Lighthouse Behavioral Health Center (LHBHC): Fee-for-service peer recovery support, billed under H0024 (Peer Support, Individual) and H0038 (Peer Support, Group) in 15-minute increments. Estimated workload: approximately 16 hours per week (50% of total service delivery).
ACCOUNTABLE TO: Operations Manager 3
ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.
ALTERNATE TITLE(S): Certified Peer Recovery Specialist
COMPANY: Lighthouse Behavioral Health Mental Health Center, LLC
Lighthouse Behavioral Health Center, LLC is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges.
Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability.
COMPANY WEBSITE:
COMPANY PHONE NUMBER:
HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10
HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: hr@lighthousebhc.org
SUMMARY OF POSITION RESPONSIBILITIES: The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.
SCHEDULED DUTIES AND RESPONSIBILITIES:
Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038. Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024. Assist individuals with goal setting, recovery planning, and identifying personal strengths Accompany clients to appointments, support meetings, or community service connections as needed Promote hope, empowerment, and resiliency through shared lived experience Support clients in navigating systems such as housing, employment, legal, or entitlements Help individuals develop healthy coping strategies, self-advocacy skills, and support networks Participate in team meetings, staff supervision, and interdisciplinary coordination Model wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:
Respond to participant needs or crises as they arise during the shift Support resident engagement, community-building, and peer accountability Cover or assist with group facilitation in the absence of a clinician or staff lead Participate in training, continuing education, and peer support development Assist with program events, outings, or wellness initiatives Contribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness tools Maintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:
Strong ability to connect with individuals through empathy, respect, and lived experience Knowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step) Excellent active listening and communication skills Ability to model recovery principles and maintain wellness in the workplace Familiarity with trauma-informed care and person-centered service delivery Basic proficiency with electronic documentation systems or willingness to learn Ability to work independently and collaboratively in diverse team settings Reliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:
High school diploma or GED required Must possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credential Must have personal lived experience with recovery from substance use and/or mental health challenges Minimum 1 year of sustained recovery strongly preferred Must pass background check and complete all required onboarding Valid driver's license and reliable transportation preferred (especially for community-based roles) CPR/First Aid certification or ability to obtain within 30 days of hire FOCUS #2:
CLASSIFICATION: Fee-for-service peer recovery support, billed under H2016 (Psychiatric Rehabilitation Services) in 15-minute increments. Estimated workload: approximately 16 hours per week (50% of total service delivery).
ACCOUNTABLE TO: Psychiatric Rehabilitation Specialist (Operations Manager 3)
ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided.
ALTERNATE TITLE(S): Direct Support Professional
COMPANY WEBSITE:
COMPANY: Community Wellness Psychiatric Rehabilitation Program
The Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Psychiatric Rehabilitation Program, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals.
Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners.
COMPANY PHONE NUMBER:
HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10
HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: hr@cwprp.org
SUMMARY OF POSITION RESPONSIBILITIES: The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the client's home, or at a designated program site and must align with the client's individualized rehabilitation plan.
SCHEDULED DUTIES AND RESPONSIBILITIES:
Provide skill-building and rehabilitation services in alignment with each client's Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs. Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence. Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments. Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP. Promote client independence, self-advocacy, and recovery-oriented practices through every interaction. Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session. Complete all session documentation in real time or no later than the end of each shift. Follow all documentation standards and use the appropriate service codes for PRP sessions:
Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes) Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes) Use modifier U2 for services provided to minor clients Use modifier U3 for services provided to adult clients
Maintain minimum service delivery requirements:
At least 3 sessions per month for minor clients At least 6 sessions per month for adult clients
Render services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:
Respond to client needs or crises as they arise during scheduled service hours Participate in interdisciplinary team meetings, trainings, or supervision as required Assist clients in accessing urgent care, legal, or housing-related services during emergencies Support program engagement efforts, including wellness groups, events, or outreach Report concerns about client safety, housing conditions, or behavioral changes promptly to supervisors Uphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental health counselor and assigned registered nurse case manager for each client weekly and enter a collaboration note in the clients electronic health record COMPETENCIES AND SKILLS:
Strong interpersonal and communication skills Ability to engage individuals with mental health needs in respectful, empowering ways Basic understanding of psychiatric rehabilitation principles Cultural competence and the ability to work with diverse populations Dependability, reliability, and organizational skills Ability to document services clearly and accurately in an electronic health record Flexibility to adjust services to meet client needs in dynamic community settings Willingness to learn and follow COMAR, Medicaid, and agency-specific PRP requirements LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:
High school diploma or GED required. For those working with minors, at least a bachelor's degree is required. At least 1 year of experience working in behavioral health, social services, or human services preferred Must pass background check and complete PRP observation by supervisor of 20 hours and 40 hours of training CPR/First Aid certification required (or must be obtained within 30 days of hire) Valid driver's license and reliable transportation strongly preferred Must be able to complete and submit timely, accurate progress notes using required PRP service codes