Hoffmaster Group, Inc.
For more than 75 years, Hoffmaster has been the trusted leader in premium single-use tableware and entertaining solutions. Our mission is simple: to elevate dining, entertaining, and baking experiences with convenient and sustainable solutions.
Our portfolio includes everything from high-quality napkins, paper plates, and baking supplies to paper straws and party decor. Whether it's a catered event from a restaurant or family gathering in the comfort of your home, Hoffmaster products are designed to make moments easier, more convenient, and more memorable.
We operate through two divisions: • Consumer Division - Focused on serving major retailers and club stores with our trusted products for end users and consumers. • Foodservice Division - Serving restaurants, bakeries, hotels, hospitals, colleges & universities, and more with premium single-use solutions.
Headquartered in Oshkosh, Wisconsin, Hoffmaster has six locations across the U.S. and Canada, giving us the scale and reach to serve diverse customers.
At Hoffmaster, our people are the heart of our success. We foster a culture built on collaboration, innovation, and respect-where employees are encouraged to share ideas, grow their careers, and make a meaningful impact. We are proud to offer a supportive workplace that values teamwork, creativity, a strong customer focus, and drives continuous improvement.
When you join Hoffmaster, you become part of a company with a long-standing tradition of excellence and a forward-looking commitment to sustainability and innovation. Together, we're shaping the future of dining and entertaining experiences.
Primary Purpose of the Role
The Quality Assurance Technician position will be key in supporting the HGI efforts to build on and improve its current level of quality in the marketplace. Overall support of product quality and process improvement initiatives is critical in this position.
Essential Job Duties
Supports the Quality Assurance Manager on the development and enforcement of raw material standards, inspections of raw/ finished goods, product returns, and train/assist in processes to review and conduct/review internal audits. Responsible for tracking and entering reject raw material information. Provides Quality Assurance Manager and Procurement with reject information. Helps to support any product testing to maintain accurate assessment of product quality characteristics. Work with plant personnel in setting up trials and report evaluations of new materials, processes and procedures. Work with the Quality Assurance Manager in establishing quality standards for all products and product attributes as well as investigating to resolve any complaints regarding quality and service. Assist with the development of common quality metrics, capture data and provide information by value stream. Key contributor in the preparation for third party audits. Engage in inspection and testing activities to ensure raw materials and products meet specified requirements. Plays a key role in achieving Food Safety objectives and support the development, implementation, maintenance and ongoing improvement of the SQF system Back up for the Quality Assurance Manager in his/her absence Follow and Maintain all Food Safety, GMP and HACCP Guidelines May cover various shifts as needed Required Skills and Abilities
Knows and understands good active listening skills and follow up skills. Clear concise communication both verbally and in writing to all levels within the organization, with both internal and external customers. Uses formal problem solving approaches, displays good judgment and professionalism. Demonstrates good decisions making. Ability to act independently and is self-directed. Able to recognize waste and size up opportunities for improvement in a lean manufacturing environment. Proficient with Microsoft Office Suite. Experience in the paper or film converting or printing industry a plus. Other duties assigned as needed.
#HGISalary2920
#LI-JP1
Learn more about Hoffmaster's multiple locations!
Let's connect!
At Hoffmaster, we believe every person deserves to feel successful. That's why we provide a total rewards package designed to support our employee's success -at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at
HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Our portfolio includes everything from high-quality napkins, paper plates, and baking supplies to paper straws and party decor. Whether it's a catered event from a restaurant or family gathering in the comfort of your home, Hoffmaster products are designed to make moments easier, more convenient, and more memorable.
We operate through two divisions: • Consumer Division - Focused on serving major retailers and club stores with our trusted products for end users and consumers. • Foodservice Division - Serving restaurants, bakeries, hotels, hospitals, colleges & universities, and more with premium single-use solutions.
Headquartered in Oshkosh, Wisconsin, Hoffmaster has six locations across the U.S. and Canada, giving us the scale and reach to serve diverse customers.
At Hoffmaster, our people are the heart of our success. We foster a culture built on collaboration, innovation, and respect-where employees are encouraged to share ideas, grow their careers, and make a meaningful impact. We are proud to offer a supportive workplace that values teamwork, creativity, a strong customer focus, and drives continuous improvement.
When you join Hoffmaster, you become part of a company with a long-standing tradition of excellence and a forward-looking commitment to sustainability and innovation. Together, we're shaping the future of dining and entertaining experiences.
Primary Purpose of the Role
The Quality Assurance Technician position will be key in supporting the HGI efforts to build on and improve its current level of quality in the marketplace. Overall support of product quality and process improvement initiatives is critical in this position.
Essential Job Duties
Supports the Quality Assurance Manager on the development and enforcement of raw material standards, inspections of raw/ finished goods, product returns, and train/assist in processes to review and conduct/review internal audits. Responsible for tracking and entering reject raw material information. Provides Quality Assurance Manager and Procurement with reject information. Helps to support any product testing to maintain accurate assessment of product quality characteristics. Work with plant personnel in setting up trials and report evaluations of new materials, processes and procedures. Work with the Quality Assurance Manager in establishing quality standards for all products and product attributes as well as investigating to resolve any complaints regarding quality and service. Assist with the development of common quality metrics, capture data and provide information by value stream. Key contributor in the preparation for third party audits. Engage in inspection and testing activities to ensure raw materials and products meet specified requirements. Plays a key role in achieving Food Safety objectives and support the development, implementation, maintenance and ongoing improvement of the SQF system Back up for the Quality Assurance Manager in his/her absence Follow and Maintain all Food Safety, GMP and HACCP Guidelines May cover various shifts as needed Required Skills and Abilities
Knows and understands good active listening skills and follow up skills. Clear concise communication both verbally and in writing to all levels within the organization, with both internal and external customers. Uses formal problem solving approaches, displays good judgment and professionalism. Demonstrates good decisions making. Ability to act independently and is self-directed. Able to recognize waste and size up opportunities for improvement in a lean manufacturing environment. Proficient with Microsoft Office Suite. Experience in the paper or film converting or printing industry a plus. Other duties assigned as needed.
#HGISalary2920
#LI-JP1
Learn more about Hoffmaster's multiple locations!
Let's connect!
At Hoffmaster, we believe every person deserves to feel successful. That's why we provide a total rewards package designed to support our employee's success -at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at
HoffmasterBenefits.com!
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.