Pinellas County, FL - Sheriff's Office
Information Technologist - Infrastructure (Network)
Pinellas County, FL - Sheriff's Office, Tampa, Florida, us, 33646
Salary :
$74,135.00 - $118,616.00 Annually Location :
Pinellas County, FL Job Type:
Full Time Job Number:
202400066 Bureau:
Information Technology Bureau Cost Center:
4400 - IT Infrastructure & Operations Division Opening Date:
05/06/2025
Nature of Work
Pinellas County Sheriff's Office is seeking to fill a vacancy of Information Technologist.
This is an on-site position scheduled Monday-Friday, daytime hours.
Consideration given for relevant experience.
Requires scheduled on-call availability. • Proficiency in manipulation of Cisco IOS, understanding of the IOS command line interface, packet sniffers and other network toolsets. • Network systems (LAN/WAN/Security) administration, monitoring, automation, incident management/troubleshooting, tracking and coordination, and reporting (e.g., performance, problem, change capacity) • Proficient knowledge of TCP/IP, DNS, DHCP, QOS, VOIP, RIP, EIGRP, OSPF, BGP, IPsec, SSL VPN, Multicast, Spanning Tree and other Internet protocols • Proficient at configuring, implementing, and monitoring layer 2 and layer 3 network equipment (Primarily Cisco) to support an enterprise network more than 300 switches/routers/firewalls and thousands of endpoint devices. • Proficient knowledge in Cisco Wireless APs/controllers, Cisco ISE, and Palo Alto firewalls preferred • CCNA or equivalent knowledge required. • Must be able to acquire FCIC/NCIC certification (provided after employment) • Additional qualifications as identified by the assignment • Must possess a valid Florida driver's license "The background investigation process may take up to 6 weeks depending upon the complexity of the applicant's background and position for which they've applied."
Under the general direction of the Information Technologist Manager, members are expected to identify and resolve intermediate technology-based work problems of a nature that employees are unable to solve or overcome. Types of issues resolved include: Enterprise Network Management, Desktop Management, Server Management, Architecture, Security Management, Incident Management, Financial Management, Project Management, Document Management, Service Management, Asset Management, Storage Area Network, and/or Middleware Management
Specific duties are based on assignment. Work is reviewed through observation and results obtained.
Requires scheduled on-call availability.
SUPERVISES OTHERS: No
Resolves escalated service desk tickets and customer reported problems Troubleshoots and returns technology to service within discipline Manages and performs personal daily activities and multiple intermediate-level projects under the discipline of defined business processes Identifies and analyzes intermediate-level problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to problems Designs and implements technology within the discipline Recommends and implements changes to improve operational efficiencies Works with peers and customers to achieve long-term solutions for a variety of agency technology needs Plans daily work and participates in ongoing technical projects Regular and reliable attendance is required as an essential function of the position This position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work Participates in Sheriff's Office recruitment and community relations activities as directed This list is not intended to be all-inclusive and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary Qualifications
Graduation from an accredited college or university with a Bachelor's Degree in Information Technology, Computer Science, Computer Technology, or related field Three (3) years related experience in information technology specific to the assigned discipline (i.e. application development, database administration, etc.) that includes customer service Or equivalent combination of education and experience Additional qualifications as identified by the assignment Must possess a valid Florida driver's license Consideration for this position requires a credit check Knowledge, Skills, and Abilities
Knowledge of standard office practices, procedures, policies, personal computers, operating systems and related software applications Skilled in managing personal daily activities and small to medium sized projects for self and others Skilled in use and application of reference materials to research and solve major problems Skilled in the application of theory in resolving major problems Skilled in applying new technologies, soft skills and procedures Ability to mentor teammates, lead teams, and facilitate groups to achieve success with others Ability to prepare and deliver effective presentations at various levels Ability to use diplomacy in dealing with difficult customers and delivery of services Ability to facilitate and foster open communication and cooperation within the organization and with customers groups in a team environment Ability to communicate effectively, both orally and in writing, with peers and others Ability to communicate with tact, patience and courtesy at all levels of the organization Ability to assist personnel with training of new technologies Ability to establish and maintain effective work relationships, both inside and outside of the division Ability to self-develop relevant job-related skill(s) for current role and partner with management on training plans and career path opportunities Ability to understand and follow specific instructions, priorities, policies and procedures Ability to identify, to take ownership of, and to troubleshoot and solve major problems Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace Physical Abilities
The physical abilities listed below are estimates of time spent during a typical work day to perform essential functions and responsibilities. Members in this position may be required to:
Sit up to 7 hours per day Stand up to 1 hour per day Drive up to 1 hour per day Walk up to 1 hour per day Occasionally lift up to 25 lbs. Occasionally bend, squat, reach, kneel and twist We offer a complete benefits package to full and part-time employees. To view the PCSO Benefits Guide 01
I understand this position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work.
Yes No
02
I understand this role includes work within the Pinellas County Jail and around inmates when required.
Yes No
03
I understand this position requires scheduled on call availability on nights, weekends and holidays.
Yes No
04
To remain in compliance with the Americans with Disabilities Act of 1990, the Pinellas County Sheriff's Office must determine if it is necessary and/or possible to provide reasonable accommodations to all potential employees. Ensure you have read and thoroughly understand the job description and requirements of the position for which you are applying. Can you perform the essential functions of this job with or without a reasonable accommodation?
I am capable of performing the duties of the job as described. I am capable of performing the duties of this job with reasonable accommodation. I am not capable of performing the duties of this job.
05
I understand I may not have more than three active civilian applications. Furthermore, I acknowledge I may not apply for Deputy/Deputy Recruit while I have an open application for a civilian position.
Yes
06
Within the last twelve (12) months, have you illegally possessed or used any illegal drug?This includes marijuana, cocaine, heroin, ecstasy, LSD, THC, or any other derivatives.
Yes No
07
Do you have a High School diploma or equivalent diploma from an institution accredited by an accrediting body recognized by the U.S. Department of Education (DOE) or licensed as a degree granting institution by the Commission for Independent Education?
Yes No
08
Are you a citizen of the United States or Foreign National with valid resident status and employment authorization?
Yes No
09
Have you been convicted of a felony within the last 3 years, regardless of whetherthe sentence was suspended, adjudication withheld, you pled nocontest, or the conviction was sealed or expunged?
Yes No
10
You must be 18 years of age to qualify for this position. Do you meet this requirement?
Yes No
Required Question
$74,135.00 - $118,616.00 Annually Location :
Pinellas County, FL Job Type:
Full Time Job Number:
202400066 Bureau:
Information Technology Bureau Cost Center:
4400 - IT Infrastructure & Operations Division Opening Date:
05/06/2025
Nature of Work
Pinellas County Sheriff's Office is seeking to fill a vacancy of Information Technologist.
This is an on-site position scheduled Monday-Friday, daytime hours.
Consideration given for relevant experience.
Requires scheduled on-call availability. • Proficiency in manipulation of Cisco IOS, understanding of the IOS command line interface, packet sniffers and other network toolsets. • Network systems (LAN/WAN/Security) administration, monitoring, automation, incident management/troubleshooting, tracking and coordination, and reporting (e.g., performance, problem, change capacity) • Proficient knowledge of TCP/IP, DNS, DHCP, QOS, VOIP, RIP, EIGRP, OSPF, BGP, IPsec, SSL VPN, Multicast, Spanning Tree and other Internet protocols • Proficient at configuring, implementing, and monitoring layer 2 and layer 3 network equipment (Primarily Cisco) to support an enterprise network more than 300 switches/routers/firewalls and thousands of endpoint devices. • Proficient knowledge in Cisco Wireless APs/controllers, Cisco ISE, and Palo Alto firewalls preferred • CCNA or equivalent knowledge required. • Must be able to acquire FCIC/NCIC certification (provided after employment) • Additional qualifications as identified by the assignment • Must possess a valid Florida driver's license "The background investigation process may take up to 6 weeks depending upon the complexity of the applicant's background and position for which they've applied."
Under the general direction of the Information Technologist Manager, members are expected to identify and resolve intermediate technology-based work problems of a nature that employees are unable to solve or overcome. Types of issues resolved include: Enterprise Network Management, Desktop Management, Server Management, Architecture, Security Management, Incident Management, Financial Management, Project Management, Document Management, Service Management, Asset Management, Storage Area Network, and/or Middleware Management
Specific duties are based on assignment. Work is reviewed through observation and results obtained.
Requires scheduled on-call availability.
SUPERVISES OTHERS: No
Resolves escalated service desk tickets and customer reported problems Troubleshoots and returns technology to service within discipline Manages and performs personal daily activities and multiple intermediate-level projects under the discipline of defined business processes Identifies and analyzes intermediate-level problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to problems Designs and implements technology within the discipline Recommends and implements changes to improve operational efficiencies Works with peers and customers to achieve long-term solutions for a variety of agency technology needs Plans daily work and participates in ongoing technical projects Regular and reliable attendance is required as an essential function of the position This position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work Participates in Sheriff's Office recruitment and community relations activities as directed This list is not intended to be all-inclusive and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary Qualifications
Graduation from an accredited college or university with a Bachelor's Degree in Information Technology, Computer Science, Computer Technology, or related field Three (3) years related experience in information technology specific to the assigned discipline (i.e. application development, database administration, etc.) that includes customer service Or equivalent combination of education and experience Additional qualifications as identified by the assignment Must possess a valid Florida driver's license Consideration for this position requires a credit check Knowledge, Skills, and Abilities
Knowledge of standard office practices, procedures, policies, personal computers, operating systems and related software applications Skilled in managing personal daily activities and small to medium sized projects for self and others Skilled in use and application of reference materials to research and solve major problems Skilled in the application of theory in resolving major problems Skilled in applying new technologies, soft skills and procedures Ability to mentor teammates, lead teams, and facilitate groups to achieve success with others Ability to prepare and deliver effective presentations at various levels Ability to use diplomacy in dealing with difficult customers and delivery of services Ability to facilitate and foster open communication and cooperation within the organization and with customers groups in a team environment Ability to communicate effectively, both orally and in writing, with peers and others Ability to communicate with tact, patience and courtesy at all levels of the organization Ability to assist personnel with training of new technologies Ability to establish and maintain effective work relationships, both inside and outside of the division Ability to self-develop relevant job-related skill(s) for current role and partner with management on training plans and career path opportunities Ability to understand and follow specific instructions, priorities, policies and procedures Ability to identify, to take ownership of, and to troubleshoot and solve major problems Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace Physical Abilities
The physical abilities listed below are estimates of time spent during a typical work day to perform essential functions and responsibilities. Members in this position may be required to:
Sit up to 7 hours per day Stand up to 1 hour per day Drive up to 1 hour per day Walk up to 1 hour per day Occasionally lift up to 25 lbs. Occasionally bend, squat, reach, kneel and twist We offer a complete benefits package to full and part-time employees. To view the PCSO Benefits Guide 01
I understand this position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work.
Yes No
02
I understand this role includes work within the Pinellas County Jail and around inmates when required.
Yes No
03
I understand this position requires scheduled on call availability on nights, weekends and holidays.
Yes No
04
To remain in compliance with the Americans with Disabilities Act of 1990, the Pinellas County Sheriff's Office must determine if it is necessary and/or possible to provide reasonable accommodations to all potential employees. Ensure you have read and thoroughly understand the job description and requirements of the position for which you are applying. Can you perform the essential functions of this job with or without a reasonable accommodation?
I am capable of performing the duties of the job as described. I am capable of performing the duties of this job with reasonable accommodation. I am not capable of performing the duties of this job.
05
I understand I may not have more than three active civilian applications. Furthermore, I acknowledge I may not apply for Deputy/Deputy Recruit while I have an open application for a civilian position.
Yes
06
Within the last twelve (12) months, have you illegally possessed or used any illegal drug?This includes marijuana, cocaine, heroin, ecstasy, LSD, THC, or any other derivatives.
Yes No
07
Do you have a High School diploma or equivalent diploma from an institution accredited by an accrediting body recognized by the U.S. Department of Education (DOE) or licensed as a degree granting institution by the Commission for Independent Education?
Yes No
08
Are you a citizen of the United States or Foreign National with valid resident status and employment authorization?
Yes No
09
Have you been convicted of a felony within the last 3 years, regardless of whetherthe sentence was suspended, adjudication withheld, you pled nocontest, or the conviction was sealed or expunged?
Yes No
10
You must be 18 years of age to qualify for this position. Do you meet this requirement?
Yes No
Required Question