Energy Jobline ZR
WIC Customer Service Specialist in Lancaster
Energy Jobline ZR, Lancaster, Pennsylvania, us, 17622
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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
JOB SUMMARY
Position Title: Customer Service Specialist
Program: WIC/Health and Nutrition
Classification: Non-Exempt/Full Time
DUTIES AND RESPONSIBITIES
Call Center:
Answer incoming calls using multi-line phone system and respond to all voicemail messages
Schedule participant appointments for all clinics
Process online applications and referrals from community partners
Provide referrals to community resources
Reception Area:
Greet clients arriving for appointments and completing the check-in process
Issue electronic benefits to participants
Maintain proficiency in breastfeeding curriculum and promote a breastfeeding-friendly environment in all clinics
Income Eligibility:
Check for adjunct eligibility in statewide database
Verify household income and determine eligibility
Lab:
Perform anthropometric and hematological measurements by standard procedure
Observe universal precautions and comply with all OSHA standards
Other Duties as assigned including flexible clinic assignments.
EDUCATION/EXPERIENCE REQUIREMENTS
High school diploma or GED required
WIC experience
Bilingual English/Spanish
Competent word processing and computer skills
Desire to participate in and promote a trauma-informed empowering culture that celebrates diversity.
**Please see attached for full job description**
We value our team by uniting our employees with the mission. We offer strong purpose with a compassion for work-life balance. Below is a glimpse of our robust benefits offered:
Sign-on Bonus
Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance / EAP Program
Generous number of PTO Days banked annually
Paid Parental Leave
Tuition Reimbursement
Employer- Assisted First Time Homebuyer Program
Equal Employment Opportunity
CAP provides equal employment opportunities to all qualified individuals without regard to , , , , , , , citizenship, veterans status or genetic information.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency will determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
The work schedule for this role is as follows: Monday-Thursday 8:00am - 4:30pm Friday 8:00am - 1:30pm 1st and 3rd Thursday of the month 10:30am - 7:00pm
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
JOB SUMMARY
Position Title: Customer Service Specialist
Program: WIC/Health and Nutrition
Classification: Non-Exempt/Full Time
DUTIES AND RESPONSIBITIES
Call Center:
Answer incoming calls using multi-line phone system and respond to all voicemail messages
Schedule participant appointments for all clinics
Process online applications and referrals from community partners
Provide referrals to community resources
Reception Area:
Greet clients arriving for appointments and completing the check-in process
Issue electronic benefits to participants
Maintain proficiency in breastfeeding curriculum and promote a breastfeeding-friendly environment in all clinics
Income Eligibility:
Check for adjunct eligibility in statewide database
Verify household income and determine eligibility
Lab:
Perform anthropometric and hematological measurements by standard procedure
Observe universal precautions and comply with all OSHA standards
Other Duties as assigned including flexible clinic assignments.
EDUCATION/EXPERIENCE REQUIREMENTS
High school diploma or GED required
WIC experience
Bilingual English/Spanish
Competent word processing and computer skills
Desire to participate in and promote a trauma-informed empowering culture that celebrates diversity.
**Please see attached for full job description**
We value our team by uniting our employees with the mission. We offer strong purpose with a compassion for work-life balance. Below is a glimpse of our robust benefits offered:
Sign-on Bonus
Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance / EAP Program
Generous number of PTO Days banked annually
Paid Parental Leave
Tuition Reimbursement
Employer- Assisted First Time Homebuyer Program
Equal Employment Opportunity
CAP provides equal employment opportunities to all qualified individuals without regard to , , , , , , , citizenship, veterans status or genetic information.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency will determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
The work schedule for this role is as follows: Monday-Thursday 8:00am - 4:30pm Friday 8:00am - 1:30pm 1st and 3rd Thursday of the month 10:30am - 7:00pm
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.