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Energy Jobline ZR

Car Wash Site Manager in Durham

Energy Jobline ZR, Durham, North Carolina, United States, 27703

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Job DescriptionJob Description

Join Our Team as a Site Manager at EDGE Express Car Wash!

Are you a

hands-on leader

who thrives on driving membership growth, developing talent, and delivering exceptional customer experiences? We’re seeking a Site Manager to own all aspects of our express car wash operations—from building a membership pipeline to coaching your team to close—while maintaining operational excellence across your site.

This location is a hybrid of detailing, full-service, and express car wash and priority will be given to candidates with full-service experience.

Your #1 Mission: Turn first-time washers into loyal members. You’ll achieve this by:

Leading daily membership sales strategies (target: 10%+ conversion)

Training your team to master consultative selling

Analyzing sales data to spot trends and adjust tactics

Position Overview:

As Site Manager, you’ll be the

CEO of your location , responsible for:

Leading a high-performing team

(hiring, training, and inspiring 25+ employees)

Driving membership sales

and optimizing operational efficiency

Ensuring flawless execution

of daily operations, maintenance, and customer service

Owning your site’s P&L

with support from corporate leadership

Compensation and Benefits:

Monthly and yearly bonuses estimated at $15,000+ per year.

Here's what we offer:

Flexible Scheduling:

Tailor your work hours to fit your lifestyle

Work Environment:

Fun, team-oriented atmosphere where your contributions are valued

Perks and Freebies:

Enjoy free car washes and

FREE

mental health services for all team members.

Health benefits: Low cost telehealth for $5 per month and a ccess to dental, vision, , accident, and life insurance, and MORE regardless of full time or part time status.

Medical Benefits:

Access to medical insurance for full-time team member.

Pet Insurance and Discounts : Get coverage and discounts for your fur-friends for as low as $11.75 per month!

Retirement Savings:

401(k) with company match to help you plan for the future

Paid Time Off:

Start with 3 week of paid time off including vacation days and sick leave

Extra Support:

Free legal assistance services for all team members

Career Growth:

Opportunities for advancement and hands-on training to help you develop your skills

24/7 Support:

Direct access to owners for continuous guidance

Key Responsibilities:

Lead Your Team (30%):

Recruit, train, and schedule a team of 25+ employees

Foster a

culture of accountability and excellence

through coaching and recognition

Conduct performance reviews and develop talent pipelines

Drive Revenue Growth (30%):

Provide exceptional customer service, ensuring an outstanding customer experience

Achieve

monthly membership sales targets

(10%+ conversion rate)

Analyze sales reports to identify trends and adjust strategies

Train staff on

consultative selling techniques

for memberships/add-ons

Oversee Operations (30%):

Ensure 100% compliance with

safety, maintenance, and cleanliness standards

Supervise daily operations, including facility opening, closing, and maintenance

Manage inventory, equipment repairs, and third-party vendor relationships

Perform routine equipment maintenance and troubleshoot operational issues

Resolve customer escalations and damage claims promptly

Financial Stewardship (10%):

Control labor costs and minimize waste

Manage budgets and optimize expenses to achieve financial goals

Continuously evaluate and enhance operational and financial performance

Complete weekly cash reconciliations and audits

Who You Are:

A proven leader

with 3+ years of management experience in crew management, customer service, or restaurant/hospitality (required)

Sales-driven

– You live by metrics and know how to coach a team to crush membership goals

Operationally sharp

– You spot inefficiencies others miss and fix them fast

Customer-focused

– You turn complaints into loyalty ("Let’s make this right with a membership discount")

Hands-on

– You’ll step into the tunnel or pay station to lead by example

Must-Have Experience:

3+ years crew management (required)

3+ years customer service (required)

3+ years restaurant or similar operations (required)

Physical Demands:

Working outdoors, including the summer heat and the winter cold.

Standing for long periods at one time. There's no chairs on the lot!

Quickly assisting customers by jogging/running.

Lifting, pushing or pulling 40lbs or more.

About EDGE Express Car Wash:

At EDGE Express Car Wash, we are committed to delivering the highest standard of service and customer experience across our expanding locations in North and South Carolina, Virginia, Maryland, and Florida. Join us in shaping the future of our company and advancing your career in a supportive and growth-oriented environment. We are proud to be an equal opportunity employer, fostering a diverse and inclusive workplace.

Job Type:

Full-time, 45 hours a week average

Schedule : Full availability, will normally work Tuesday - Saturday

Education:

High school diploma or equivalent (Required)

:

English (Required), Spanish ()

This position works Tuesday - Saturday on average, and is responsible for ensuring adequate staffing for other days/ shifts. Our site managers work an average of 45 hours per week.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.