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East Tennessee State

Graduate Program Specialist

East Tennessee State, Johnson City, Tennessee, United States, 37603

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Posting Details

Position Information

Job Title Graduate Program Specialist

Department Graduate School - 24100

Pay Grade 6

Job Category Administrative

Job Summary

Responsible to the Dean or Dean's designee for advising and assisting graduate students and maintaining records from the initial stages of pre-admission and cohort organization, through admission, matriculation, and graduation; and performing other related duties as assigned.

Knowledge, Skills and Abilities Knowledge of university admission, registration, fee payment, financial aid and graduation requirements. Knowledge of computer systems and programs including new versions of Microsoft Office/Windows and internet browsers. Knowledge of Graduate School policies and procedures. Knowledge of university policies, procedures, structure, and services offered. Knowledge of student services and retention strategies. Knowledge of BANNER student information system, Customer Relationship Management (CRM) application system, and records management. Knowledge of SACSCOC and THEC policies, guidelines, and criteria for accreditation. Ability to communicate effectively to large groups or individuals. Ability to counsel students regarding university related matters. Ability to establish and maintain effective working relationships with students, faculty and staff. Ability to work independently in a detail-oriented environment and manage confidential data. Required Qualifications

Bachelor's degree Two (2) years of experience in admissions, registration, or graduation office, or in another relevant higher education setting OR

Associate's degree or two years of college Four (4) years of experience in admissions, registration, or graduation office, or in another relevant higher education setting.

Preferred Qualifications

Salary MR6

Posting Detail Information

Posting Number SS01876P

Is this position subject to a criminal background check? No

Is any part of the funding for this posting coming from a grant or outside funding source? No

Open Date 10/13/2025

Close Date 11/17/2025

Open Until Filled Yes

Special Instructions to Applicants

Please apply using this link:

https://fa-evyu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/447/?utm_medium=jobshare&utm_source=External+Job+Share