Research Foundation CUNY
Job Title: Enrollment Operations Coordinator
PVN ID: LA-2510-007053
Category: Managerial and Professional
Location: LAGUARDIA C. C.
Job Description
General Description
LaGuardia is seeking an Enrollment Operations Coordinator to support the technical and operational needs of the Adult and Continuing Education (ACE) Enrollment Management Services office. In addition, they will support students and staff with registration and customer service needs. They will report to the Assistant Director of ACE Enrollment Management Services. They will also report to other managers in the ACE Enrollment Management Services office when completing additional tasks and projects. Responsibilities include, but are not limited to, the following:
Assist in the creation of courses, information sessions, testing dates, applications and other activities in the student information system
Update web links and keep registration details up to date on the college website in collaboration with IT and marketing departments
Assist with quarterly course listing in the student information system to ensure accurate enrollment data
Counsel, advise, and refer students based on their interests, including course offerings and available student resources
Provide documentation to students, programs, and third-party partners as needed. Documents include but are not limited to grade reports, transcripts, verification letters, invoices, and receipts
Communicate payment deadlines, plan options, and account statuses to students and departments as assigned
Perform accurate data entry of enrollment data, registration, employment, credential attainment, and invoicing into various systems
Provide support for special projects as assigned and serve as a backup in designated roles as needed
Act as a liaison between the ACE Enrollment Management team and ACE departments as assigned
Support the Enrollment Management team with additional administrative tasks as assigned
Other duties as assigned
Other Duties
Qualifications
Required Qualifications
Associate degree and 1-3 years of work experience
Fluency in Spanish
Excellent customer service skills
One year minimum administrative experience
Computer skills including spreadsheet applications, Microsoft Office (Word, Excel, Access, PowerPoint), database applications, e-mail and web)
Excellent communications skills, verbal and written
Able to work independently and in a team environment
Preferred Qualifications
Experience in higher education and enrollment
Schedule: On occasion, working in the evening, and/or on a Saturday may be required
Appointments are subject to availability of funding and satisfactory performance. This is an in-person position with the option of some remote work.
RFCUNY Benefits RFCUNY Employee Benefits and Accruals (https://www.rfcuny.org/rfwebsite/media/0zrcgdyw/rfcuny-benefits-at-a-glance-ft-2025-project-employee.pdf)
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department ACE Enrollment Mgt Services
Status Full Time
Annual Salary Range $55,000.00 - $65,000.00
Closing Date Dec 01, 2025 (Or Until Filled)
Bargaining Unit Yes
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PVN ID: LA-2510-007053
Category: Managerial and Professional
Location: LAGUARDIA C. C.
Job Description
General Description
LaGuardia is seeking an Enrollment Operations Coordinator to support the technical and operational needs of the Adult and Continuing Education (ACE) Enrollment Management Services office. In addition, they will support students and staff with registration and customer service needs. They will report to the Assistant Director of ACE Enrollment Management Services. They will also report to other managers in the ACE Enrollment Management Services office when completing additional tasks and projects. Responsibilities include, but are not limited to, the following:
Assist in the creation of courses, information sessions, testing dates, applications and other activities in the student information system
Update web links and keep registration details up to date on the college website in collaboration with IT and marketing departments
Assist with quarterly course listing in the student information system to ensure accurate enrollment data
Counsel, advise, and refer students based on their interests, including course offerings and available student resources
Provide documentation to students, programs, and third-party partners as needed. Documents include but are not limited to grade reports, transcripts, verification letters, invoices, and receipts
Communicate payment deadlines, plan options, and account statuses to students and departments as assigned
Perform accurate data entry of enrollment data, registration, employment, credential attainment, and invoicing into various systems
Provide support for special projects as assigned and serve as a backup in designated roles as needed
Act as a liaison between the ACE Enrollment Management team and ACE departments as assigned
Support the Enrollment Management team with additional administrative tasks as assigned
Other duties as assigned
Other Duties
Qualifications
Required Qualifications
Associate degree and 1-3 years of work experience
Fluency in Spanish
Excellent customer service skills
One year minimum administrative experience
Computer skills including spreadsheet applications, Microsoft Office (Word, Excel, Access, PowerPoint), database applications, e-mail and web)
Excellent communications skills, verbal and written
Able to work independently and in a team environment
Preferred Qualifications
Experience in higher education and enrollment
Schedule: On occasion, working in the evening, and/or on a Saturday may be required
Appointments are subject to availability of funding and satisfactory performance. This is an in-person position with the option of some remote work.
RFCUNY Benefits RFCUNY Employee Benefits and Accruals (https://www.rfcuny.org/rfwebsite/media/0zrcgdyw/rfcuny-benefits-at-a-glance-ft-2025-project-employee.pdf)
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.
RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department ACE Enrollment Mgt Services
Status Full Time
Annual Salary Range $55,000.00 - $65,000.00
Closing Date Dec 01, 2025 (Or Until Filled)
Bargaining Unit Yes
Actions
Apply
Facebook (http://www.facebook.com/share.php?u=https://www.rfcuny.org/careers/postings?pvnID=LA-2510-007053&title=Careers at RFCUNY)
Twitter (http://twitter.com/home?status=Job Openings at RFCUNY+https://www.rfcuny.org/careers/postings?pvnID=LA-2510-007053)