Abacus
Job Details
Client
DoorDash
Title
Human Resources Generalist-III
Location
RO, USA, AZ, Tempe, W Roosevelt Way
Description
Remote - no in-office requirement, PST/MST timezone, normal working hours (9am-6pm) About the Role The Employee Relations Specialist will independently manage ER cases and plays a lead role in resolving complex employee relations matters, supporting leaders through escalated team challenges, and driving policy alignment across functions. You'll be responsible for assessing risk, conducting independent investigations, and advising stakeholders on appropriate interventions-especially in situations with operational impact or reputational sensitivity, but which fall below the legal threshold for ER escalation. You will report to the Employee Relations Manager and collaborate closely with other members of the Employee Relations team, HRBPs, Legal, and People Team leadership. You're excited about this opportunity because you will... Independently lead investigations into employee concerns and policy violations. Serve as a consultative partner to HRBPs and leaders, guiding them through complex disciplinary decisions, performance conversations, and employee interventions. Independently evaluate risk, document findings, and recommend resolutions using a fair and consistent framework. Conduct structured fact-finding processes, interviews, and workplace assessments where appropriate. Identify patterns or systemic issues and collaborate on mitigation strategies, including process changes or policy updates. Provide ER coaching to people leaders, including how to manage employee conflict, provide feedback, or handle difficult conversations. Support ER-related training efforts and mentor Level 4 ER Specialists on best practices in case handling. We're excited about you because... You have a BA/BS and 4+ years of experience in employee relations, human resources, conflict resolution, or workplace compliance. You have experience handling employee relations matters and guiding employees and managers through workplace concerns. You are highly organized and detail-oriented, with the ability to track and manage multiple cases simultaneously. You are an excellent communicator, able to explain policies and case outcomes clearly to various stakeholders. You are solution-oriented, balancing business needs with employee fairness and compliance considerations. You are adaptable and thrive in a fast-paced, evolving environment. You have experience working with case management systems or HR technology tools. Nice to Haves: HR or ER certifications (e.g., SHRM-CP, PHR) Experience working in a fast-paced, high-growth environment (e.g., tech/startup experience) Familiarity with employment laws and best practices in employee relations Previous experience conducting training or coaching managers on workplace policies.
Classification
TAC: Temporary Agency Worker
Remote Work Address
Remote Address Time Zone
Holiday Schedule
Work Schedule
Start Date Jun 30, 2025
End Date Dec 31, 2025
Workday Access - Posting Yes
Business Need Increase in Workload
Primary Hours Standard Business Hours
Allow for Remote Yes
Requisition Process Type Standard
Job Posting Rejected by PMO N/A
Job Posting SLA Classification Professional
Laptop Yes
Requisition Reason Original|Open Position
Intake Call Completion Date 2025-06-16T15:42:00.000
Remote Address Time Zone
Holiday Schedule
Work Schedule
Start Date Jun 30, 2025
End Date Dec 31, 2025
Workday Access - Posting Yes
Business Need Increase in Workload
Primary Hours Standard Business Hours
Allow for Remote Yes
Requisition Process Type Standard
Job Posting Rejected by PMO N/A
Job Posting SLA Classification Professional
Laptop Yes
Requisition Reason Original|Open Position
Intake Call Completion Date 2025-06-16T15:42:00.000