KFC
Role Summary
As the leader of a highly successful restaurant business, you have the unique opportunity to shape the experience of every customer and the growth of your team. Your restaurant isn't just a place to eat; it's a community where each member plays a vital role in delivering exceptional meals and memories. With countless dining options available, your goal is to ensure that every visit leaves a lasting impression.
You're a multi-talented leader, adept at coaching, mentoring, problem-solving, and serving. Your team relies on your leadership, your customers expect a remarkable experience, and your Area Coach values your business insights. This is your moment to shine!
Key Responsibilities:
Innovative Thinker
Quickly identifies core issues in complex scenarios.
Energizes the team by fostering discussions about possibilities and setting ambitious targets.
Knowledge Developer
Seeks constructive feedback to enhance personal performance.
Effectively implements success routines for restaurant managers.
Coaches and promotes excellence in key operational procedures such as shift accountability, product projections, and cost controls.
Utilizes effective leadership styles and meetings to identify and address performance gaps.
Team Builder
Embodies and promotes a culture focused on achieving outstanding results and teamwork.
Holds team members accountable through a structured performance management process.
Recognizes exceptional employee performance through awards and appreciation initiatives.
Implements effective recruiting, training, and employee retention strategies.
Collaborates with management to ensure comprehensive training execution in the restaurant.
Exudes positivity and energy at all times.
Result-Oriented
Demonstrates a commitment to winning in the marketplace by meeting cleanliness, hospitality, and service standards.
Analyzes financial performance to identify trends and competitive positioning.
Ensures the implementation of marketing strategies and operational plans.
Conducts regular performance reviews with the management team to identify and implement tactics for improvement.
Intentional Leader
Develops and shares goal-oriented strategies with the team in an engaging manner.
Encourages the team to focus on proactive problem-solving.
Takes advantage of growth opportunities to enhance leadership abilities.
Commits to fostering the growth and development of all team members.
Additional Requirements:
Consistently arrive on time for shifts.
Flexible scheduling is necessary to meet operational needs.
Follows safety procedures for operating restaurant equipment.
Valid driver's license and a clean driving record are required, along with regular access to a personal vehicle.
Able to lift up to 25 lbs and carry items up to 30 feet.
Capable of pushing or pulling up to 90 lbs across distances of 30 feet.
Able to stand and walk for the majority of the work shift.
Strict adherence to cash handling safety and security protocols.
Compliance with local, state, and national safety regulations.
Familiarity and compliance with Human Resources policies and procedures are essential.