Hyatt
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?
Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose:
to care for people so they can be their best. Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Why should you work at the Park Hyatt Toronto? ·
Complimentary meal during shift ·
Complimentary hotel nights and discounts at Hyatt properties around the world ·
Tuition reimbursement program ·
2023,2024 & 2025 Great Place to Work Certified SUMMARY About the Role – Night Audit The Night Auditor plays a critical role in both the overnight operations and the guest experience. This position combines guest-facing responsibilities with back-end financial duties, ensuring our high standards of service continue 24 hours a day. You’ll act as the point of contact for guests throughout the night, while also preparing and balancing financial reports to ensure accuracy across all hotel systems. Some of the responsibilities include: ·
Prepare and process daily night audit procedures and system back-ups. ·
Audit, balance, and report on all cash, credit, and charge transactions, including deposits, over/short figures, postings, and house charges. ·
Review and reconcile front desk accounts, including room charges, folios, taxes, adjustments, and disputed charges. ·
Ensure discrepancies are identified and reported to the Director of Finance promptly. ·
Input statistical data and income journal entries for the preparation of daily financial reports. ·
Balance and close all bank ticket codes daily. ·
Provide overnight guest services, including check-in/check-out, wake-up calls, and concierge assistance. ·
Perform duties as needed in the absence of Bell, Door, or Valet services. ·
Maintain a calm and professional presence in emergency situations; be knowledgeable of all front office and emergency procedures. ·
Ensure guest safety and comfort throughout the overnight hours. ·
Support the overall success of the Front Office team with any other tasks as assigned.
to care for people so they can be their best. Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Why should you work at the Park Hyatt Toronto? ·
Complimentary meal during shift ·
Complimentary hotel nights and discounts at Hyatt properties around the world ·
Tuition reimbursement program ·
2023,2024 & 2025 Great Place to Work Certified SUMMARY About the Role – Night Audit The Night Auditor plays a critical role in both the overnight operations and the guest experience. This position combines guest-facing responsibilities with back-end financial duties, ensuring our high standards of service continue 24 hours a day. You’ll act as the point of contact for guests throughout the night, while also preparing and balancing financial reports to ensure accuracy across all hotel systems. Some of the responsibilities include: ·
Prepare and process daily night audit procedures and system back-ups. ·
Audit, balance, and report on all cash, credit, and charge transactions, including deposits, over/short figures, postings, and house charges. ·
Review and reconcile front desk accounts, including room charges, folios, taxes, adjustments, and disputed charges. ·
Ensure discrepancies are identified and reported to the Director of Finance promptly. ·
Input statistical data and income journal entries for the preparation of daily financial reports. ·
Balance and close all bank ticket codes daily. ·
Provide overnight guest services, including check-in/check-out, wake-up calls, and concierge assistance. ·
Perform duties as needed in the absence of Bell, Door, or Valet services. ·
Maintain a calm and professional presence in emergency situations; be knowledgeable of all front office and emergency procedures. ·
Ensure guest safety and comfort throughout the overnight hours. ·
Support the overall success of the Front Office team with any other tasks as assigned.