Microsoft
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Pay found in job post Retrieved from the description.
Base Pay Range $106,400.00/yr – $222,600.00/yr
The Cloud Solution Architect proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems.
Identifies and/or translates customer/partner problems into industry solutions.
Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
Proactively identifies, escalates, and mitigates blockers using appropriate tools.
Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed.
Proactively identifies new opportunities for Consumption, Usage & Unified expansion at scale.
Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
Leverages market insights and demand signals.
Contributes to leading virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape.
Proactively identifies gaps that enable solutions to scale across customers. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government.
Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel – are available as needed to meet USG evolving needs.
Microsoft embraces a mission‑critical philosophy, flexibility in recruiting, hiring, and workforce assignment of Microsoft Federal personnel.
Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or Intelligence community. Microsoft’s mission is to empower every person and organization on the planet to achieve more.
We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record, collaborates across Microsoft and customer/partner teams through on‑strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction, proactively manages business and technical risks, adapts methodology and applies governance principles to identify, communicate, and minimize business and technical risks, executes work in compliance with industry and Microsoft guidelines and procedures, and continuously prioritizes among competing demands in their work.
Delivers solutions in line with company methodologies (e.g., product offerings such as value‑based deliverables, advice, training, technical validation), ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals and targets.
Guides customers/partners towards a well‑architected, secure, resilient, AI‑enabled, and cost‑ and performance‑optimized solution to increase retention and expansion opportunities.
Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.
Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner.
Actively listens and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements.
Identifies industry trends, gathers customer/partner insights, and maps existing architecture and digital transformation solutions to customer/partner business outcomes.
Captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
Proactively identifies, escalates, and mitigates blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption.
Applies business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology requirements and resolve identified constraints.
Customer Centricity
Act as voice of the customer/partner, sharing ideas, feedback, success stories, and strategic/technical input with engineering teams, product offering teams, and internal communities.
Identify patterns of feedback across customers/partners/territories/industries and leverage them to develop strategic and actionable insights.
Present business cases to program managers to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate.
Translate customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, explain how they meet customer/partner outcomes and ROI goals, and proactively help the customer/partner adopt and use Microsoft product/platform strategy‑aligned solutions.
Define customer/partner conditions of success by leveraging an understanding of customer goals, anticipate and address customer/partner dissatisfaction and unmet needs, and execute strategies to improve customer experience, value realization, and acceleration of transformation.
Partner Specialization
Identify and prioritize several opportunities that align with revenue goals, and orchestrate growth of solution utilization pipeline with partners.
Understand solution area‑specific market opportunities and collaborate with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions.
Proactively guide and support partners in developing repeatable offerings, practices, products, and solutions, and advise them throughout initial strategic customer implementations.
Technical Leadership
Leverage market insights and demand signals to assist leadership in identifying relevant areas in which to drive up‑skilling and/or accreditations.
Lead readiness and up‑skilling activities, educate colleagues on technical and non‑technical concepts, share proven practices, and influence team technical readiness.
Identify gaps through delivery, communicate them to relevant stakeholders, and connect gaps and patterns across business and technology areas that drive changes and improvements to products, IP, technologies, and/or processes.
Additional Responsibilities
Be a trusted advisor and drive business value through AI Transformation: create business value by translating customer challenges into actionable solutions aligned to high ROI outcomes; ensure a seamless, connected experience that fosters satisfaction, loyalty, and long‑term value; lead architectural design to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot.
Leverage Agentic AI: use Copilot prompt engineering and Agent‑building expertise to drive AI at scale.
Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
Embrace a growth mindset, act as the voice of the customer, proactively share insights, feedback, and success stories to inform internal strategy and execution.
Demonstrate a self‑learner mindset through continuous, self‑directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, adoption, and change management.
Qualifications Required Qualifications
Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Other Qualifications
Must be able to meet Microsoft, customer and/or government security screening requirements.
The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance.
Security clearance verification will be required prior to an offer of employment.
Required Microsoft Cloud background check upon hire and every two years thereafter.
U.S. citizenship verification is required; citizenship will be verified via a valid passport or other approved documents.
Preferred Qualifications
Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master’s Degree and 6+ years experience in similar areas.
4+ years experience in a customer‑facing role.
4+ years experience working on technical projects.
Technical certification in Cloud (e.g., Azure, AWS, Google, security certifications).
Seniority Level Not Applicable
Employment Type Full‑time
Job Function and Industries
Engineering and Information Technology
Software Development
Microsoft will accept applications for the role until November 14, 2025.
Microsoft is an equal opportunity employer.
Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
#J-18808-Ljbffr
Pay found in job post Retrieved from the description.
Base Pay Range $106,400.00/yr – $222,600.00/yr
The Cloud Solution Architect proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems.
Identifies and/or translates customer/partner problems into industry solutions.
Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
Proactively identifies, escalates, and mitigates blockers using appropriate tools.
Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed.
Proactively identifies new opportunities for Consumption, Usage & Unified expansion at scale.
Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
Leverages market insights and demand signals.
Contributes to leading virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape.
Proactively identifies gaps that enable solutions to scale across customers. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government.
Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel – are available as needed to meet USG evolving needs.
Microsoft embraces a mission‑critical philosophy, flexibility in recruiting, hiring, and workforce assignment of Microsoft Federal personnel.
Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or Intelligence community. Microsoft’s mission is to empower every person and organization on the planet to achieve more.
We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record, collaborates across Microsoft and customer/partner teams through on‑strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction, proactively manages business and technical risks, adapts methodology and applies governance principles to identify, communicate, and minimize business and technical risks, executes work in compliance with industry and Microsoft guidelines and procedures, and continuously prioritizes among competing demands in their work.
Delivers solutions in line with company methodologies (e.g., product offerings such as value‑based deliverables, advice, training, technical validation), ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals and targets.
Guides customers/partners towards a well‑architected, secure, resilient, AI‑enabled, and cost‑ and performance‑optimized solution to increase retention and expansion opportunities.
Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.
Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner.
Actively listens and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements.
Identifies industry trends, gathers customer/partner insights, and maps existing architecture and digital transformation solutions to customer/partner business outcomes.
Captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
Proactively identifies, escalates, and mitigates blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption.
Applies business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology requirements and resolve identified constraints.
Customer Centricity
Act as voice of the customer/partner, sharing ideas, feedback, success stories, and strategic/technical input with engineering teams, product offering teams, and internal communities.
Identify patterns of feedback across customers/partners/territories/industries and leverage them to develop strategic and actionable insights.
Present business cases to program managers to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate.
Translate customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, explain how they meet customer/partner outcomes and ROI goals, and proactively help the customer/partner adopt and use Microsoft product/platform strategy‑aligned solutions.
Define customer/partner conditions of success by leveraging an understanding of customer goals, anticipate and address customer/partner dissatisfaction and unmet needs, and execute strategies to improve customer experience, value realization, and acceleration of transformation.
Partner Specialization
Identify and prioritize several opportunities that align with revenue goals, and orchestrate growth of solution utilization pipeline with partners.
Understand solution area‑specific market opportunities and collaborate with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions.
Proactively guide and support partners in developing repeatable offerings, practices, products, and solutions, and advise them throughout initial strategic customer implementations.
Technical Leadership
Leverage market insights and demand signals to assist leadership in identifying relevant areas in which to drive up‑skilling and/or accreditations.
Lead readiness and up‑skilling activities, educate colleagues on technical and non‑technical concepts, share proven practices, and influence team technical readiness.
Identify gaps through delivery, communicate them to relevant stakeholders, and connect gaps and patterns across business and technology areas that drive changes and improvements to products, IP, technologies, and/or processes.
Additional Responsibilities
Be a trusted advisor and drive business value through AI Transformation: create business value by translating customer challenges into actionable solutions aligned to high ROI outcomes; ensure a seamless, connected experience that fosters satisfaction, loyalty, and long‑term value; lead architectural design to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot.
Leverage Agentic AI: use Copilot prompt engineering and Agent‑building expertise to drive AI at scale.
Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
Embrace a growth mindset, act as the voice of the customer, proactively share insights, feedback, and success stories to inform internal strategy and execution.
Demonstrate a self‑learner mindset through continuous, self‑directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, adoption, and change management.
Qualifications Required Qualifications
Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Other Qualifications
Must be able to meet Microsoft, customer and/or government security screening requirements.
The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance.
Security clearance verification will be required prior to an offer of employment.
Required Microsoft Cloud background check upon hire and every two years thereafter.
U.S. citizenship verification is required; citizenship will be verified via a valid passport or other approved documents.
Preferred Qualifications
Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master’s Degree and 6+ years experience in similar areas.
4+ years experience in a customer‑facing role.
4+ years experience working on technical projects.
Technical certification in Cloud (e.g., Azure, AWS, Google, security certifications).
Seniority Level Not Applicable
Employment Type Full‑time
Job Function and Industries
Engineering and Information Technology
Software Development
Microsoft will accept applications for the role until November 14, 2025.
Microsoft is an equal opportunity employer.
Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
#J-18808-Ljbffr