Alphabe Insight Inc
Company Description
About Us
At
Swift 7 Consultants , we are committed to delivering excellence in every client interaction. Our firm specializes in providing strategic consulting solutions tailored to help businesses thrive in an evolving marketplace. With a focus on professionalism, integrity, and innovation, we foster a supportive work environment where our team members are valued and encouraged to grow.
Job Description
Job Description
We are seeking a
Customer Support Assistant
to join our growing team in Akron, OH. The ideal candidate will play a key role in ensuring that our clients receive the highest level of support and service. This position is perfect for individuals who are organized, detail-oriented, and enjoy communicating effectively to solve problems and maintain client satisfaction.
Responsibilities Provide prompt and professional responses to client inquiries via phone and email. Assist customers with order details, account updates, and general support. Maintain accurate records of client interactions in the company's internal system. Collaborate with other departments to ensure smooth client communication and service delivery. Identify and report recurring client concerns or areas for improvement. Support the team in administrative and operational tasks as needed. Qualifications
Qualifications
Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite and general computer literacy. Ability to maintain a professional and positive attitude in all interactions. Strong problem-solving and critical-thinking skills. Additional Information
Benefits
Competitive salary: $57,000 - $62,000 per year. Opportunities for professional growth and skill development. Supportive, collaborative, and inclusive work environment. Comprehensive training and mentoring to foster career advancement.
About Us
At
Swift 7 Consultants , we are committed to delivering excellence in every client interaction. Our firm specializes in providing strategic consulting solutions tailored to help businesses thrive in an evolving marketplace. With a focus on professionalism, integrity, and innovation, we foster a supportive work environment where our team members are valued and encouraged to grow.
Job Description
Job Description
We are seeking a
Customer Support Assistant
to join our growing team in Akron, OH. The ideal candidate will play a key role in ensuring that our clients receive the highest level of support and service. This position is perfect for individuals who are organized, detail-oriented, and enjoy communicating effectively to solve problems and maintain client satisfaction.
Responsibilities Provide prompt and professional responses to client inquiries via phone and email. Assist customers with order details, account updates, and general support. Maintain accurate records of client interactions in the company's internal system. Collaborate with other departments to ensure smooth client communication and service delivery. Identify and report recurring client concerns or areas for improvement. Support the team in administrative and operational tasks as needed. Qualifications
Qualifications
Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite and general computer literacy. Ability to maintain a professional and positive attitude in all interactions. Strong problem-solving and critical-thinking skills. Additional Information
Benefits
Competitive salary: $57,000 - $62,000 per year. Opportunities for professional growth and skill development. Supportive, collaborative, and inclusive work environment. Comprehensive training and mentoring to foster career advancement.