DXC Technology
About DXC Technology
DXC Technology (NYSE: DXC) is a leading global provider of information technology services. We are a trusted operating partner to many of the world’s most innovative organizations, building solutions that move industries and companies forward. Our engineering, consulting and technology experts help clients simplify, optimize and modernize their systems and processes, manage their most critical workloads, integrate AI‑powered intelligence into their operations, and put security and trust at the forefront. Learn more on dxc.com.
Job Description DXC Technology seeks a Desktop Support Technician to provide foundational technical support in infrastructure services, assisting with routine tasks, projects and assignments. The role involves basic monitoring, routine troubleshooting, collaborating with team members, maintaining documentation, and continuously improving technical skills.
Essential Job Functions
Offer foundational technical support in infrastructure services, providing assistance in routine tasks
Assist with infrastructure projects and assignments
Participate in basic monitoring and routine troubleshooting of infrastructure systems
Collaborate with team members to address infrastructure challenges and daily operational tasks
Support the creation and maintenance of infrastructure documentation
Develop and improve technical skills through on-the-job experience
Show eagerness to learn and gain expertise in infrastructure services
Follow established best practices and standards in infrastructure service delivery
Basic Qualifications
Bachelor’s degree in a relevant field or equivalent combination of education and experience
Typically, 1+ years of relevant work experience
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and technical knowledge
A continuous learner who stays abreast with industry knowledge and technology
Knowledge of Microsoft 365 required; Windows
Basic Android and iOS knowledge
Other Qualifications
An advanced degree in a relevant field is a plus
Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus
Previous on‑site tech support, customer‑facing experience
Remote support experience, nice to have
Familiarity with Azure environment preferred
Knowledge of networking; VPN, PC mainframe connectivity good to have
Knowledge of software and hardware troubleshooting
Experience with disk encryption BitLocker and anti‑virus a plus
CompTIA+ training
Basic Intune knowledge – for prepping/imaging computers
Asset management
Shipping and receiving of hardware
Experience with leading special projects
ServiceNow CMDB
ITL
Work Environment Office – 100% on‑site in Houston, TX.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Equal Opportunity Employer DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
E-Verify We participate in E‑Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster and any state or locality specific applicant posters. Postings are available in English and, where required, in Spanish.
Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability.
Seniority Level Entry level
Employment Type Full‑time
Job Function Information Technology
Industries IT Services and IT Consulting
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Job Description DXC Technology seeks a Desktop Support Technician to provide foundational technical support in infrastructure services, assisting with routine tasks, projects and assignments. The role involves basic monitoring, routine troubleshooting, collaborating with team members, maintaining documentation, and continuously improving technical skills.
Essential Job Functions
Offer foundational technical support in infrastructure services, providing assistance in routine tasks
Assist with infrastructure projects and assignments
Participate in basic monitoring and routine troubleshooting of infrastructure systems
Collaborate with team members to address infrastructure challenges and daily operational tasks
Support the creation and maintenance of infrastructure documentation
Develop and improve technical skills through on-the-job experience
Show eagerness to learn and gain expertise in infrastructure services
Follow established best practices and standards in infrastructure service delivery
Basic Qualifications
Bachelor’s degree in a relevant field or equivalent combination of education and experience
Typically, 1+ years of relevant work experience
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and technical knowledge
A continuous learner who stays abreast with industry knowledge and technology
Knowledge of Microsoft 365 required; Windows
Basic Android and iOS knowledge
Other Qualifications
An advanced degree in a relevant field is a plus
Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus
Previous on‑site tech support, customer‑facing experience
Remote support experience, nice to have
Familiarity with Azure environment preferred
Knowledge of networking; VPN, PC mainframe connectivity good to have
Knowledge of software and hardware troubleshooting
Experience with disk encryption BitLocker and anti‑virus a plus
CompTIA+ training
Basic Intune knowledge – for prepping/imaging computers
Asset management
Shipping and receiving of hardware
Experience with leading special projects
ServiceNow CMDB
ITL
Work Environment Office – 100% on‑site in Houston, TX.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Equal Opportunity Employer DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
E-Verify We participate in E‑Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster and any state or locality specific applicant posters. Postings are available in English and, where required, in Spanish.
Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability.
Seniority Level Entry level
Employment Type Full‑time
Job Function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr