St. John's
Event Manager For Conference Services
The Conference Services Event Manager is responsible for executing departmental sales, marketing, and management of conference meeting room, summer overnight accommodations, and dining logistics. The Event Manager will be accountable for developing strong rapport with existing external clients to ensure long-term business. Essential Functions: Achieve individual conference services sales revenue goals. Provide exceptional customer service for meeting room and summer overnight conference event space requests to ensure events run smoothly and successfully. Process contract negotiations and execution. Execute Marketing Plan for campus meeting spaces and summer overnight accommodations. Maintain sales lead pipeline and track potential business. Support all event and conference logistics: housing room assignments, meeting room logistics, dining guarantees, and check in/out procedures. Provide invoices and collect payments. Competencies: Ability to work effectively under pressure, solve problems and adjust quickly to changing situations and requirements. Demonstrated ability to conceptualize, develop and execute both large and small scale events. Provide high quality customer service. Excellent oral, written communication and organizational skills. Experience and working knowledge of computer software support systems. Supervisory Responsibility: This position manages student staff and summer temporary staff and is responsible for the hiring and performance management of the 5 - 10 employees. Work Environment: This position operates in a professional office environment. The busiest season is May through mid-August. Vacations very limited during this time. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; move about; sit; climb stairs; communicate. The employee must occasionally lift or move up to 20 lbs. Environmental Conditions: Professional office environment on a University campus. Position Type/Expected Hours of Work: During the academic year, the workdays and hours of work are Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Fridays 8:30 am 3 pm with some evening & weekend hours. During the summer, the hours are similar and include more evening and weekend hours. On call overnight duties on a rotating basis are required. Travel: Some travel out-of-area and overnight travel may be required. Required Education and Experience: Bachelor's degree in Hospitality Management or a related field. 3-7 years of related event sales and management within the Hospitality Management or Conference Services fields. Experience with event business development and sales. Space management software experience. Preferred Education and Experience: Certified Meeting Planner Master's Degree Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. In compliance with NYC's Pay Transparency Act, the annual/hourly salary range for this position is $83,600. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events. Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education. St. John's University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
The Conference Services Event Manager is responsible for executing departmental sales, marketing, and management of conference meeting room, summer overnight accommodations, and dining logistics. The Event Manager will be accountable for developing strong rapport with existing external clients to ensure long-term business. Essential Functions: Achieve individual conference services sales revenue goals. Provide exceptional customer service for meeting room and summer overnight conference event space requests to ensure events run smoothly and successfully. Process contract negotiations and execution. Execute Marketing Plan for campus meeting spaces and summer overnight accommodations. Maintain sales lead pipeline and track potential business. Support all event and conference logistics: housing room assignments, meeting room logistics, dining guarantees, and check in/out procedures. Provide invoices and collect payments. Competencies: Ability to work effectively under pressure, solve problems and adjust quickly to changing situations and requirements. Demonstrated ability to conceptualize, develop and execute both large and small scale events. Provide high quality customer service. Excellent oral, written communication and organizational skills. Experience and working knowledge of computer software support systems. Supervisory Responsibility: This position manages student staff and summer temporary staff and is responsible for the hiring and performance management of the 5 - 10 employees. Work Environment: This position operates in a professional office environment. The busiest season is May through mid-August. Vacations very limited during this time. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; move about; sit; climb stairs; communicate. The employee must occasionally lift or move up to 20 lbs. Environmental Conditions: Professional office environment on a University campus. Position Type/Expected Hours of Work: During the academic year, the workdays and hours of work are Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Fridays 8:30 am 3 pm with some evening & weekend hours. During the summer, the hours are similar and include more evening and weekend hours. On call overnight duties on a rotating basis are required. Travel: Some travel out-of-area and overnight travel may be required. Required Education and Experience: Bachelor's degree in Hospitality Management or a related field. 3-7 years of related event sales and management within the Hospitality Management or Conference Services fields. Experience with event business development and sales. Space management software experience. Preferred Education and Experience: Certified Meeting Planner Master's Degree Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. In compliance with NYC's Pay Transparency Act, the annual/hourly salary range for this position is $83,600. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events. Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education. St. John's University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.