Montana State University - Office of Student Engagement
Graduate Academic Services Coordinator
Montana State University - Office of Student Engagement, Bozeman, Montana, us, 59772
Graduate Academic Services Coordinator
– Montana State University, Office of Student Engagement (Jabs College of Business & Entrepreneurship)
For questions regarding this position, please contact:
Brenda Truman, Assistant Dean Phone: (406) 994-4840 Email: bstruman@montana.edu
Position Overview The Graduate Academic Services Coordinator is a key member of the Jabs Student Services team. The role supports academic processes, student advising, enrollment management and recruitment of graduate students. Primary responsibilities include guidance on Graduate School policies, course registration, student records, and collaboration with university offices to enhance student success. The position also provides support for Jabs Global Campus study abroad programming, student engagement initiatives, and acts as a backup for the Undergraduate Academic Services Coordinator.
Duties and Responsibilities
Provide administrative support to Jabs graduate program directors, including processing admission applications, submitting required forms, managing GTAs, and coordinating accounting tutoring center activities.
Coordinate logistics for graduate program recruitment activities, such as preparing materials, attending recruitment fairs, responding to inquiries, and assisting with outreach to MSU undergraduate students.
Maintain academic program materials—update Jabs‑related webpages, brochures, and student resources in coordination with Jabs staff and University Communications; send communications to students as directed.
Support external engagement activities by coordinating meetings and events with Bozeman community partners to raise awareness of graduate programs and support enrollment.
Provide administrative support to the Jabs Global Campus director to grow and improve study abroad opportunities for business students.
Serve as liaison between the College and MSU Registrar’s Office, Admissions Office, Advising Commons, Disabled Student Services, Office of International Programs, University Communications, MSU Graduate School, etc.
Support student success efforts by working closely with graduate program directors, faculty, advisors, and staff to communicate procedures for registration and graduation and help refer students to appropriate campus resources.
Collaborate with the Undergraduate Academic Services Coordinator, support other Jabs programs as needed, meet with prospective students, provide reception desk coverage, and perform other duties as assigned.
Required Qualifications – Experience, Education, Knowledge & Skills
Two years of post‑secondary education and two years of full‑time administrative experience—preferably in public relations or customer service—or an equivalent combination of relevant education, experience, and knowledge.
Excellent organizational and time‑management skills.
Demonstrated competence using personal computers and software, including word processing, spreadsheets, electronic calendars, and email. Microsoft Office Suite is preferred.
Preferred Qualifications – Experience, Education, Knowledge & Skills
Bachelor’s degree.
Experience working with college students.
Experience with graduate education, student recruitment, retention, advising, and/or student success efforts in a higher‑education setting.
Experience with enrollment and degree‑auditing software such as DegreeWorks, CatCourse, Banner, MyInfo, and/or relational databases.
Knowledge of MSU student‑related policies and procedures.
The Successful Candidate Will
Build and sustain effective, professional, and courteous interpersonal relationships with internal and external clientele from all backgrounds.
Possess strong interpersonal skills and enthusiasm to work with and guide students in achieving academic and life goals.
Represent Jabs and MSU professionally and courteously, building positive rapport with colleagues throughout the MSU community.
Possess strong written and oral communication skills, effectively communicating with diverse populations and articulating detailed policies and procedures.
Manage sensitive and confidential information appropriately.
Organize and prioritize multiple work assignments with high accuracy and attention to detail while meeting deadlines and adapting to changing priorities.
Serve as an effective liaison with MSU Admissions, Registrar, Allen Yarnell Office of Student Success, Disabled Student Services, and the Office of International Programs.
Develop a thorough understanding of MSU Banner, MyInfo, DegreeWorks, CatCourse, DocuSign, Excel, Word, Outlook, registrar forms, policies, procedures, resources, and deadlines.
Be a team player, flexible thinker with a positive attitude, initiative, sound judgment, and excellent decision‑making and problem‑solving skills.
Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Other Information Position has supervisory duties?
No
Posting Detail Information Number of Vacancies:
1
Desired Start Date:
Upon completion of a successful search
Position End Date (if temporary):
Open
Application Period: Screening will begin on
November 6, 2025
and will continue until an adequate applicant pool has been established.
Special Instructions:
This position is not eligible for sponsorship .
EEO Statement Montana State University is an equal‑opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
Applicant Documents Required Documents
Resume
Cover Letter
Optional Documents
Supplemental Questions will be provided during the application process.
#J-18808-Ljbffr
– Montana State University, Office of Student Engagement (Jabs College of Business & Entrepreneurship)
For questions regarding this position, please contact:
Brenda Truman, Assistant Dean Phone: (406) 994-4840 Email: bstruman@montana.edu
Position Overview The Graduate Academic Services Coordinator is a key member of the Jabs Student Services team. The role supports academic processes, student advising, enrollment management and recruitment of graduate students. Primary responsibilities include guidance on Graduate School policies, course registration, student records, and collaboration with university offices to enhance student success. The position also provides support for Jabs Global Campus study abroad programming, student engagement initiatives, and acts as a backup for the Undergraduate Academic Services Coordinator.
Duties and Responsibilities
Provide administrative support to Jabs graduate program directors, including processing admission applications, submitting required forms, managing GTAs, and coordinating accounting tutoring center activities.
Coordinate logistics for graduate program recruitment activities, such as preparing materials, attending recruitment fairs, responding to inquiries, and assisting with outreach to MSU undergraduate students.
Maintain academic program materials—update Jabs‑related webpages, brochures, and student resources in coordination with Jabs staff and University Communications; send communications to students as directed.
Support external engagement activities by coordinating meetings and events with Bozeman community partners to raise awareness of graduate programs and support enrollment.
Provide administrative support to the Jabs Global Campus director to grow and improve study abroad opportunities for business students.
Serve as liaison between the College and MSU Registrar’s Office, Admissions Office, Advising Commons, Disabled Student Services, Office of International Programs, University Communications, MSU Graduate School, etc.
Support student success efforts by working closely with graduate program directors, faculty, advisors, and staff to communicate procedures for registration and graduation and help refer students to appropriate campus resources.
Collaborate with the Undergraduate Academic Services Coordinator, support other Jabs programs as needed, meet with prospective students, provide reception desk coverage, and perform other duties as assigned.
Required Qualifications – Experience, Education, Knowledge & Skills
Two years of post‑secondary education and two years of full‑time administrative experience—preferably in public relations or customer service—or an equivalent combination of relevant education, experience, and knowledge.
Excellent organizational and time‑management skills.
Demonstrated competence using personal computers and software, including word processing, spreadsheets, electronic calendars, and email. Microsoft Office Suite is preferred.
Preferred Qualifications – Experience, Education, Knowledge & Skills
Bachelor’s degree.
Experience working with college students.
Experience with graduate education, student recruitment, retention, advising, and/or student success efforts in a higher‑education setting.
Experience with enrollment and degree‑auditing software such as DegreeWorks, CatCourse, Banner, MyInfo, and/or relational databases.
Knowledge of MSU student‑related policies and procedures.
The Successful Candidate Will
Build and sustain effective, professional, and courteous interpersonal relationships with internal and external clientele from all backgrounds.
Possess strong interpersonal skills and enthusiasm to work with and guide students in achieving academic and life goals.
Represent Jabs and MSU professionally and courteously, building positive rapport with colleagues throughout the MSU community.
Possess strong written and oral communication skills, effectively communicating with diverse populations and articulating detailed policies and procedures.
Manage sensitive and confidential information appropriately.
Organize and prioritize multiple work assignments with high accuracy and attention to detail while meeting deadlines and adapting to changing priorities.
Serve as an effective liaison with MSU Admissions, Registrar, Allen Yarnell Office of Student Success, Disabled Student Services, and the Office of International Programs.
Develop a thorough understanding of MSU Banner, MyInfo, DegreeWorks, CatCourse, DocuSign, Excel, Word, Outlook, registrar forms, policies, procedures, resources, and deadlines.
Be a team player, flexible thinker with a positive attitude, initiative, sound judgment, and excellent decision‑making and problem‑solving skills.
Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Other Information Position has supervisory duties?
No
Posting Detail Information Number of Vacancies:
1
Desired Start Date:
Upon completion of a successful search
Position End Date (if temporary):
Open
Application Period: Screening will begin on
November 6, 2025
and will continue until an adequate applicant pool has been established.
Special Instructions:
This position is not eligible for sponsorship .
EEO Statement Montana State University is an equal‑opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.
Applicant Documents Required Documents
Resume
Cover Letter
Optional Documents
Supplemental Questions will be provided during the application process.
#J-18808-Ljbffr