ProMotion Rehab and Sports Medicine
Director of Revenue Cycle
ProMotion Rehab and Sports Medicine, Columbia, South Carolina, us, 29228
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
At ProMotion Rehab and Sports Medicine, we don't just provide exceptional therapy services, we empower people to move better, feel better, and live better. The Director of Revenue Cycle plays a key leadership role in making that mission possible by ensuring our financial operations run with precision, transparency, and excellence. This position oversees all aspects of the revenue cycle across multiple clinic locations, driving accuracy, compliance, and performance in billing, claims follow-up, collections, and revenue integrity.
We're looking for a sharp, proactive leader who thrives on problem-solving, process improvement, and team development. You'll collaborate closely with our executive team to analyze data, streamline workflows, and implement best practices that support our continued growth and commitment to exceptional patient care. At ProMotion, every detail matters, from the patient experience to the integrity of our operations, and this role is vital in keeping both running smoothly and efficiently.
Education:
Bachelor's degree required in Business Administration, Finance, Health Administration, or related field. Experience:
Minimum of 3 years of progressive Revenue Cycle Management and leadership experience. Preferred background in managing financial or revenue cycle across multi-facility healthcare organizations. Essential Responsibilities:
Lead revenue cycle operations to meet annual performance metrics, ensuring compliant, efficient billing and collections aligned with payer and regulatory standards. Analyze key performance indicators; identify trends, propose solutions, and communicate progress to leadership. Evaluate and refine billing, receivables, and workflow processes to enhance accountability, patient satisfaction, and financial outcomes. Drive process improvement initiatives that optimize revenue, cash flow, and operational efficiency. Maintain a current understanding of market payer agreements; collaborate with leadership during negotiations to support financial objectives. Cultivate a culture of excellence, accountability, and continuous improvement within the department. Oversee claims filing, payment posting, denials management, and collections, ensuring timely and accurate processing. Manage Medicare bad debt processes, outsourced receivables, and vendor partnerships for optimal performance. Support monthly financial reporting and contribute to financial statement preparation. Recruit, train, and mentor team members; conduct performance evaluations, and manage departmental budgets. Maintain accurate payer contract data, fee schedules, and reimbursement grids. Serve as the key resource for resolving claim, coding, or insurance-related issues. Monitor regulatory changes and adjust procedures to maintain compliance and maximize reimbursement. Lead reviews of payer policies, implement improved workflows, and pursue reimbursement settlements as needed. Prepare reports, correspondence, and documentation while ensuring confidentiality and adherence to organizational policies. Participate in required meetings, professional development, and committees as assigned. Other duties as assigned. Performance Requirements:
In-depth knowledge of medical practice operations, particularly outpatient physical therapy. Strong understanding of billing, collections, coding (CPT, diagnosis, HCPCS), and payer contract structures. Familiarity with federal and state billing regulations, revenue integrity standards, and healthcare data analytics. Competence in data analysis, workflow design, and process optimization. Skills:
Exceptional leadership and interpersonal skills with the ability to motivate and mentor teams. Strong analytical and problem-solving abilities. Proficiency in Excel and financial analysis tools for tracking and reporting metrics. Effective communication and relationship-building with staff, providers, payers, and patients. Abilities:
Lead and develop supervisory staff while fostering collaboration and accountability. Communicate clearly in writing and verbally; resolve conflicts effectively. Adapt quickly to regulatory, operational, and payer changes. Maintain professionalism and patient confidentiality in all situations. Equipment Operated: Standard office equipment including computer, scanner, fax, copier, printer, and phone systems.
Work Environment: Office-based, well-lit setting.
Physical Requirements: Primarily sedentary (approximately 90% sitting) with some walking, bending, and standing.
Compensation: $60,000.00 - $80,000.00 per year
Our Story: Building a Legacy of Care and Excellence
At
ProMotion Rehab and Sports Medicine , we're not just about helping individuals recover-we're about transforming lives. Founded in 2015 by Nancy and Andrew Imbeau, ProMotion began as a dream: To create a practice where physical therapists could thrive, patients could achieve life-changing goals, and a culture of collaboration and excellence would shape every decision.
Our story started humbly in Lake City, SC, with one small clinic and a big vision: To be a regional leader and trusted provider of outpatient rehabilitation services, driven by an unwavering commitment to our team, patients, families, community, and education
Since then, ProMotion has taken big step towards realizing that vision and grown into a trusted provider of outpatient rehabilitation across South Carolina. While our footprint has expanded, our commitment to delivering exceptional, patient-centered care has never wavered.
What sets us apart is our dedication to fostering a team culture rooted in our Mission, Care Values and Guiding Principles:
Our Mission
To empower patients to live fuller, pain-free lives by enhancing mobility, strength, and performance through evidence-based rehabilitative and preventative physical therapy services.
Our Core Values
Fun : We cultivate a positive, engaging environment for both our patients and team. Excellence : We are committed to delivering exceptional care and continuous professional growth. Community : We build meaningful relationships that make a lasting impact. Education : We invest in lifelong learning to empower our team and our patients. Our Guiding Principles
People Over Profit : Ensuring our team and patients always come first. Team Over Self : Collaborating for better outcomes and a stronger company culture. Quality Over Quantity : Providing focused, evidence-based care that truly makes a difference. Opportunities to Grow and Lead
Your career at ProMotion is more than just a job-it's an opportunity to unlock your full potential while making a difference.
Specialize in Your Passion : Whether you're passionate about sports rehab, dance medicine, post-surgical recovery, or geriatric care, we'll help you develop your expertise. Lifelong Learning : Access continuing education, mentorship programs, and advanced certifications to stay at the forefront of your field. Leadership Development : Chart your career path with opportunities to lead, mentor, and inspire others. Community Engagement : Extend your impact beyond the clinic by building connections and serving local communities. Why Choose ProMotion?
We're not just another workplace-we're a team that's redefining what it means to deliver care. Here's what sets us apart:
Patient-Centered Excellence : Evidence-based, personalized treatment plans are at the heart of what we do. Supportive Team Environment : Work alongside passionate professionals who share your dedication to success. Work-Life Balance : Thrive in a workplace that values your well-being as much as your career. Endless Opportunities : From clinical growth to leadership, the sky's the limit for your career at ProMotion.
Our journey has been fueled by passion, innovation, and a relentless drive to create a positive impact in the lives of our team memebers, patients, and the communities we serve. Whether helping an athlete return to the field, a dancer find their rhythm again, or a grandparent regain their independence, we're here to make mobility, strength, and health attainable for all.
Today, ProMotion is a place where careers flourish, patients thrive, and a shared purpose unites us all. We're proud of the work we've done, but we're even more excited for what's ahead. Join us, and become part of a story that's still being written-one that's powered by passion, guided by excellence, and defined by high quality care. Together, we aim to inspire better health and a better quality of life for all.
We're looking for a sharp, proactive leader who thrives on problem-solving, process improvement, and team development. You'll collaborate closely with our executive team to analyze data, streamline workflows, and implement best practices that support our continued growth and commitment to exceptional patient care. At ProMotion, every detail matters, from the patient experience to the integrity of our operations, and this role is vital in keeping both running smoothly and efficiently.
Education:
Bachelor's degree required in Business Administration, Finance, Health Administration, or related field. Experience:
Minimum of 3 years of progressive Revenue Cycle Management and leadership experience. Preferred background in managing financial or revenue cycle across multi-facility healthcare organizations. Essential Responsibilities:
Lead revenue cycle operations to meet annual performance metrics, ensuring compliant, efficient billing and collections aligned with payer and regulatory standards. Analyze key performance indicators; identify trends, propose solutions, and communicate progress to leadership. Evaluate and refine billing, receivables, and workflow processes to enhance accountability, patient satisfaction, and financial outcomes. Drive process improvement initiatives that optimize revenue, cash flow, and operational efficiency. Maintain a current understanding of market payer agreements; collaborate with leadership during negotiations to support financial objectives. Cultivate a culture of excellence, accountability, and continuous improvement within the department. Oversee claims filing, payment posting, denials management, and collections, ensuring timely and accurate processing. Manage Medicare bad debt processes, outsourced receivables, and vendor partnerships for optimal performance. Support monthly financial reporting and contribute to financial statement preparation. Recruit, train, and mentor team members; conduct performance evaluations, and manage departmental budgets. Maintain accurate payer contract data, fee schedules, and reimbursement grids. Serve as the key resource for resolving claim, coding, or insurance-related issues. Monitor regulatory changes and adjust procedures to maintain compliance and maximize reimbursement. Lead reviews of payer policies, implement improved workflows, and pursue reimbursement settlements as needed. Prepare reports, correspondence, and documentation while ensuring confidentiality and adherence to organizational policies. Participate in required meetings, professional development, and committees as assigned. Other duties as assigned. Performance Requirements:
In-depth knowledge of medical practice operations, particularly outpatient physical therapy. Strong understanding of billing, collections, coding (CPT, diagnosis, HCPCS), and payer contract structures. Familiarity with federal and state billing regulations, revenue integrity standards, and healthcare data analytics. Competence in data analysis, workflow design, and process optimization. Skills:
Exceptional leadership and interpersonal skills with the ability to motivate and mentor teams. Strong analytical and problem-solving abilities. Proficiency in Excel and financial analysis tools for tracking and reporting metrics. Effective communication and relationship-building with staff, providers, payers, and patients. Abilities:
Lead and develop supervisory staff while fostering collaboration and accountability. Communicate clearly in writing and verbally; resolve conflicts effectively. Adapt quickly to regulatory, operational, and payer changes. Maintain professionalism and patient confidentiality in all situations. Equipment Operated: Standard office equipment including computer, scanner, fax, copier, printer, and phone systems.
Work Environment: Office-based, well-lit setting.
Physical Requirements: Primarily sedentary (approximately 90% sitting) with some walking, bending, and standing.
Compensation: $60,000.00 - $80,000.00 per year
Our Story: Building a Legacy of Care and Excellence
At
ProMotion Rehab and Sports Medicine , we're not just about helping individuals recover-we're about transforming lives. Founded in 2015 by Nancy and Andrew Imbeau, ProMotion began as a dream: To create a practice where physical therapists could thrive, patients could achieve life-changing goals, and a culture of collaboration and excellence would shape every decision.
Our story started humbly in Lake City, SC, with one small clinic and a big vision: To be a regional leader and trusted provider of outpatient rehabilitation services, driven by an unwavering commitment to our team, patients, families, community, and education
Since then, ProMotion has taken big step towards realizing that vision and grown into a trusted provider of outpatient rehabilitation across South Carolina. While our footprint has expanded, our commitment to delivering exceptional, patient-centered care has never wavered.
What sets us apart is our dedication to fostering a team culture rooted in our Mission, Care Values and Guiding Principles:
Our Mission
To empower patients to live fuller, pain-free lives by enhancing mobility, strength, and performance through evidence-based rehabilitative and preventative physical therapy services.
Our Core Values
Fun : We cultivate a positive, engaging environment for both our patients and team. Excellence : We are committed to delivering exceptional care and continuous professional growth. Community : We build meaningful relationships that make a lasting impact. Education : We invest in lifelong learning to empower our team and our patients. Our Guiding Principles
People Over Profit : Ensuring our team and patients always come first. Team Over Self : Collaborating for better outcomes and a stronger company culture. Quality Over Quantity : Providing focused, evidence-based care that truly makes a difference. Opportunities to Grow and Lead
Your career at ProMotion is more than just a job-it's an opportunity to unlock your full potential while making a difference.
Specialize in Your Passion : Whether you're passionate about sports rehab, dance medicine, post-surgical recovery, or geriatric care, we'll help you develop your expertise. Lifelong Learning : Access continuing education, mentorship programs, and advanced certifications to stay at the forefront of your field. Leadership Development : Chart your career path with opportunities to lead, mentor, and inspire others. Community Engagement : Extend your impact beyond the clinic by building connections and serving local communities. Why Choose ProMotion?
We're not just another workplace-we're a team that's redefining what it means to deliver care. Here's what sets us apart:
Patient-Centered Excellence : Evidence-based, personalized treatment plans are at the heart of what we do. Supportive Team Environment : Work alongside passionate professionals who share your dedication to success. Work-Life Balance : Thrive in a workplace that values your well-being as much as your career. Endless Opportunities : From clinical growth to leadership, the sky's the limit for your career at ProMotion.
Our journey has been fueled by passion, innovation, and a relentless drive to create a positive impact in the lives of our team memebers, patients, and the communities we serve. Whether helping an athlete return to the field, a dancer find their rhythm again, or a grandparent regain their independence, we're here to make mobility, strength, and health attainable for all.
Today, ProMotion is a place where careers flourish, patients thrive, and a shared purpose unites us all. We're proud of the work we've done, but we're even more excited for what's ahead. Join us, and become part of a story that's still being written-one that's powered by passion, guided by excellence, and defined by high quality care. Together, we aim to inspire better health and a better quality of life for all.