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Syracuse Northeast Community Center

NEHDA Housing Counselor

Syracuse Northeast Community Center, Syracuse, New York, United States

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NEHDA Housing Counselor

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Syracuse Northeast Community Center

Mission NEHDA empowers the Northside community by promoting quality housing, fostering financial security for families, and supporting businesses. As a neighborhood preservation company, NEHDA strengthens our neighborhoods by celebrating the rich diversity of the Northside. We encourage active civic engagement and advocate for community health. NEHDA is an affiliate of Syracuse Northeast Community Center (SNCC) which has a mission to engage, grow, and connect neighbors, supporting them in moving from emergency to self-reliance, health, and wellbeing. All NEHDA staff are SNCC employees.

Job Description

Connecting renters and landlords with community resource

Promoting affordable housing, especially in the City of Syracuse

Counseling around tenant-landlord disputes

Addressing core housing concerns

Performing Housing Quality Standards inspections

Assisting in creating individualized housing action plans

Identifying eligible participants for rental assistance and supporting applications

Connecting participants with other essential supports through referrals

Providing sustained case management and continued engagement

Essential Job Functions

Support Tenants/Homeowners in obtaining and sustaining safe, healthy, affordable housing and in avoiding eviction/foreclosure

Rental Site Visits with participants to view apartments, meet landlords and code officials, and assess housing quality

Manage Caseload as directed by supervisor(s)

Documentation of activities in required database(s) as directed by supervisor(s)

Perform Outreach to participants throughout NEHDA’s service area

Develop and Implement Workshops for tenants, landlords, and homeowners that promote sustained, safe, healthy, affordable housing

Work collaboratively with the NEHDA and SNCC teams to support the overall needs of participants and promote opportunities

Other Duties as Assigned and as directed by supervisor(s)

Benefits

SNCC pays 85% of Excellus Gold Healthcare plan

SNCC pays 100% Excellus dental plan

NYS required sick leave PTO for first 90 days (1 hr earned every 30 hrs worked)

150 hours PTO annually (prorated) after 90 days of continuous employment

SNCC 401(k) contribution of 4% and up to 1% match begins date of hire, vests after 1 year of continuous employment

Essential Job Duties And Responsibilities

Support funded programs and services as directed by supervisor(s)

Work Collaboratively with NEHDA staff and administration to serve the housing needs and refer for additional essential services

Engage professionally with neighbors, businesses, and others

Other duties as assigned by supervisor(s)

The Housing Counselor has no supervisory duties

Minimum Qualifications

Outgoing personality and ability to interact effectively with others required

Syracuse city resident with strong community connections preferred

Relevant education and experience preferred

Strong organization, time-management, and listening skills required

Multi-lingual, multicultural abilities preferred

Must have a reliable vehicle for travel within Syracuse and Onondaga County

Certificates and Licenses

Must achieve HUD certification within 90 days of hire.

Valid and clean NYS driver's license

Able to pass criminal and DMV check upon hire

Equipment, Machines and Software Used Regular use of computer, copier, phone, MS Office, Salesforce, and other software

Working Conditions and Physical Demands

Ability to travel throughout service area, occasional exposure to outside weather

Ability to work at a computer for extended periods and to attend meetings

Disclaimers

This job description in no way states or implies these are the employee’s only duties. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor.

SNCC reserves the right to revise job duties at any time at its sole discretion.

All employment at the SNCC is “at will.” Employees work closely with supervisors over a 3-month orientation ending with a performance evaluation.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Interested applicants, please send resume and cover letter to Patty Sullivan, Deputy Director at psullivan@snccsyr.org.

SNCC and NEHDA are equal-opportunity employers focused on developing a staff that reflects the community we serve and best supports the needs of neighbors.

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