Syracuse Northeast Community Center
NEHDA Housing Counselor
Syracuse Northeast Community Center, Syracuse, New York, United States
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NEHDA Housing Counselor
role at
Syracuse Northeast Community Center
Mission NEHDA empowers the Northside community by promoting quality housing, fostering financial security for families, and supporting businesses. As a neighborhood preservation company, NEHDA strengthens our neighborhoods by celebrating the rich diversity of the Northside. We encourage active civic engagement and advocate for community health. NEHDA is an affiliate of Syracuse Northeast Community Center (SNCC) which has a mission to engage, grow, and connect neighbors, supporting them in moving from emergency to self-reliance, health, and wellbeing. All NEHDA staff are SNCC employees.
Job Description
Connecting renters and landlords with community resource
Promoting affordable housing, especially in the City of Syracuse
Counseling around tenant-landlord disputes
Addressing core housing concerns
Performing Housing Quality Standards inspections
Assisting in creating individualized housing action plans
Identifying eligible participants for rental assistance and supporting applications
Connecting participants with other essential supports through referrals
Providing sustained case management and continued engagement
Essential Job Functions
Support Tenants/Homeowners in obtaining and sustaining safe, healthy, affordable housing and in avoiding eviction/foreclosure
Rental Site Visits with participants to view apartments, meet landlords and code officials, and assess housing quality
Manage Caseload as directed by supervisor(s)
Documentation of activities in required database(s) as directed by supervisor(s)
Perform Outreach to participants throughout NEHDA’s service area
Develop and Implement Workshops for tenants, landlords, and homeowners that promote sustained, safe, healthy, affordable housing
Work collaboratively with the NEHDA and SNCC teams to support the overall needs of participants and promote opportunities
Other Duties as Assigned and as directed by supervisor(s)
Benefits
SNCC pays 85% of Excellus Gold Healthcare plan
SNCC pays 100% Excellus dental plan
NYS required sick leave PTO for first 90 days (1 hr earned every 30 hrs worked)
150 hours PTO annually (prorated) after 90 days of continuous employment
SNCC 401(k) contribution of 4% and up to 1% match begins date of hire, vests after 1 year of continuous employment
Essential Job Duties And Responsibilities
Support funded programs and services as directed by supervisor(s)
Work Collaboratively with NEHDA staff and administration to serve the housing needs and refer for additional essential services
Engage professionally with neighbors, businesses, and others
Other duties as assigned by supervisor(s)
The Housing Counselor has no supervisory duties
Minimum Qualifications
Outgoing personality and ability to interact effectively with others required
Syracuse city resident with strong community connections preferred
Relevant education and experience preferred
Strong organization, time-management, and listening skills required
Multi-lingual, multicultural abilities preferred
Must have a reliable vehicle for travel within Syracuse and Onondaga County
Certificates and Licenses
Must achieve HUD certification within 90 days of hire.
Valid and clean NYS driver's license
Able to pass criminal and DMV check upon hire
Equipment, Machines and Software Used Regular use of computer, copier, phone, MS Office, Salesforce, and other software
Working Conditions and Physical Demands
Ability to travel throughout service area, occasional exposure to outside weather
Ability to work at a computer for extended periods and to attend meetings
Disclaimers
This job description in no way states or implies these are the employee’s only duties. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor.
SNCC reserves the right to revise job duties at any time at its sole discretion.
All employment at the SNCC is “at will.” Employees work closely with supervisors over a 3-month orientation ending with a performance evaluation.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Interested applicants, please send resume and cover letter to Patty Sullivan, Deputy Director at psullivan@snccsyr.org.
SNCC and NEHDA are equal-opportunity employers focused on developing a staff that reflects the community we serve and best supports the needs of neighbors.
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NEHDA Housing Counselor
role at
Syracuse Northeast Community Center
Mission NEHDA empowers the Northside community by promoting quality housing, fostering financial security for families, and supporting businesses. As a neighborhood preservation company, NEHDA strengthens our neighborhoods by celebrating the rich diversity of the Northside. We encourage active civic engagement and advocate for community health. NEHDA is an affiliate of Syracuse Northeast Community Center (SNCC) which has a mission to engage, grow, and connect neighbors, supporting them in moving from emergency to self-reliance, health, and wellbeing. All NEHDA staff are SNCC employees.
Job Description
Connecting renters and landlords with community resource
Promoting affordable housing, especially in the City of Syracuse
Counseling around tenant-landlord disputes
Addressing core housing concerns
Performing Housing Quality Standards inspections
Assisting in creating individualized housing action plans
Identifying eligible participants for rental assistance and supporting applications
Connecting participants with other essential supports through referrals
Providing sustained case management and continued engagement
Essential Job Functions
Support Tenants/Homeowners in obtaining and sustaining safe, healthy, affordable housing and in avoiding eviction/foreclosure
Rental Site Visits with participants to view apartments, meet landlords and code officials, and assess housing quality
Manage Caseload as directed by supervisor(s)
Documentation of activities in required database(s) as directed by supervisor(s)
Perform Outreach to participants throughout NEHDA’s service area
Develop and Implement Workshops for tenants, landlords, and homeowners that promote sustained, safe, healthy, affordable housing
Work collaboratively with the NEHDA and SNCC teams to support the overall needs of participants and promote opportunities
Other Duties as Assigned and as directed by supervisor(s)
Benefits
SNCC pays 85% of Excellus Gold Healthcare plan
SNCC pays 100% Excellus dental plan
NYS required sick leave PTO for first 90 days (1 hr earned every 30 hrs worked)
150 hours PTO annually (prorated) after 90 days of continuous employment
SNCC 401(k) contribution of 4% and up to 1% match begins date of hire, vests after 1 year of continuous employment
Essential Job Duties And Responsibilities
Support funded programs and services as directed by supervisor(s)
Work Collaboratively with NEHDA staff and administration to serve the housing needs and refer for additional essential services
Engage professionally with neighbors, businesses, and others
Other duties as assigned by supervisor(s)
The Housing Counselor has no supervisory duties
Minimum Qualifications
Outgoing personality and ability to interact effectively with others required
Syracuse city resident with strong community connections preferred
Relevant education and experience preferred
Strong organization, time-management, and listening skills required
Multi-lingual, multicultural abilities preferred
Must have a reliable vehicle for travel within Syracuse and Onondaga County
Certificates and Licenses
Must achieve HUD certification within 90 days of hire.
Valid and clean NYS driver's license
Able to pass criminal and DMV check upon hire
Equipment, Machines and Software Used Regular use of computer, copier, phone, MS Office, Salesforce, and other software
Working Conditions and Physical Demands
Ability to travel throughout service area, occasional exposure to outside weather
Ability to work at a computer for extended periods and to attend meetings
Disclaimers
This job description in no way states or implies these are the employee’s only duties. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor.
SNCC reserves the right to revise job duties at any time at its sole discretion.
All employment at the SNCC is “at will.” Employees work closely with supervisors over a 3-month orientation ending with a performance evaluation.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Interested applicants, please send resume and cover letter to Patty Sullivan, Deputy Director at psullivan@snccsyr.org.
SNCC and NEHDA are equal-opportunity employers focused on developing a staff that reflects the community we serve and best supports the needs of neighbors.
#J-18808-Ljbffr