Los Angeles Metro
DIRECTOR, MAINTENANCE OPERATIONS
Los Angeles Metro, Los Angeles, California, United States, 90079
Salary :
$127,046.40 - $190,528.00 Annually Location :
Los Angeles, CA Job Type:
Regular Employee Job Number:
2400996 Cabinet:
OPERATIONS Cost Center:
3601 - MAINTENANCE DIVISION 1 Opening Date:
10/22/2025 Closing Date:
11/5/2025 5:00 PM Pacific FLSA:
Exempt Bargaining Unit:
Non-Contract
Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description
Oversees and manages all aspects of the equipment maintenance activities of a maintenance division or specialized maintenance operation; plans, develops, establishes, and prioritizes the work of the division to help meet the goals and objectives of Metro's vision and mission and to ensure employee and public safety and transit operations reliability.
Recruitment Timelines:
Interviews are projected to be scheduled for the week of
November 16
, 2025
These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates. Examples of Duties Develops goals, establishes priorities, and directs the work of the staff and equipment maintenance operations Develops short-, mid-, and long-range strategies to achieve goals Conducts special planning and operational projects; prepares related reports, data, budgets, and work programs Administers safety, quality assurance, and vehicle preventive maintenance programs Projects division expenditures to assist in departmental budget calculations Administers various union contracts for compliance; conducts disciplinary and grievance hearings Maintains training program for assigned staff and ensures Personnel Qualification Standards are met Works with other departments, outside agencies, and vendors to coordinate activities Meets with other managers to discuss and ensure service requirements are met Investigates and reports on accidents and equipment failures Prepares and submits budget proposal for assigned area; monitors annual expenditures Develops and prepares programs and schedules for equipment upgrades Assesses and submits cost of repair estimates Supervises, trains, mentors, and motivates assigned staff Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees May be required to perform other related job duties
Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
Bachelor's Degree in Business, Public Administration, Engineering, or a related field Experience Five years of relevant management-level experience in fleet maintenance; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are
not
intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications:
Experience developing, implementing, and monitoring corrective action plans (CAPs) resulting from safety audits, inspections, or incident investigations Experience overseeing or coordinating State Safety Oversight (SSO) inspections and ensuring compliance with applicable federal, state, and local safety regulations (e.g., FTA, CHP, CARB, SCAQMD, OSHA, EPA) Experience administering labor contracts, conducting grievance hearings, and working effectively in a unionized environment Experience demonstrating strong leadership and interpersonal skills, including mentoring, coaching, and developing staff at all levels Essential Knowledge Knowledge of
(defined as a learned body of information that is required for and applied in the performance of job tasks)
Theories, principles, and practices of fleet maintenance Mechanical systems and concepts Applicable local, state, and federal laws, rules, and regulations governing maintenance of public transit systems Public agency procurement processes and contract administration Modern management theory Applicable computer business software applications such as Microsoft Office Suite Skill in
(defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Overseeing the operations of an equipment maintenance department Determining strategies to achieve goals Troubleshooting essential areas Analyzing situations, identifying problems, developing and recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Preparing comprehensive reports and correspondence Interacting professionally with all levels of Metro employees and outside representatives Supervising, training, mentoring, and motivating assigned staff Leading others Mediating and negotiating Ability to
(defined as a present competence to perform an observable behavior or produce an observable result)
Compile, analyze, and interpret complex data Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Plan financial and staffing needs Travel to offsite locations Read, write, speak, and understand English
Special Conditions
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions This classification is at-will and the incumbent serves at the pleasure of the hiring authority Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out Working Conditions
Typical office situation Close exposure to computer monitors and video screen Physical Effort Required
Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required ASB
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices. Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone:
(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. *Please refer to the applicable benefit type (Regular or Temporary)*
BENEFITS FOR REGULAR EMPLOYEES
Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.
Medical/Dental/Vision Plan
- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.
Group Life Insurance
- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.
Accidental Death & Dismemberment Insurance
- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.
Long-Term Disability Insurance
- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.
Holidays
- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
Time off with Pay (TOWP)
- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday. Years of Service Annual Accrual Hire date - 5 years 20 days Beginning of 6th - 10th year 25 days Beginning of 11th - 15th year 30 days Beginning of 16th + years 35 days
Pension Plan
- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.
Other Benefits : Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.
BENEFITS FOR TEMPORARY EMPLOYEES
Temporary (Contingent) employees are eligible for the following benefits only:
Kaiser medical insurance Public Pension Plan 457/401K Plan Flex Spending Paid Sick Time Fare Media Rideshare Subsidies Metro One Fitness membership For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at 01
Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes, I agree and understand my resume will not be reviewed
02
Please select the highest level of education you have completed.
I do not have education equivalent to grade 12 High school graduate, diploma or the equivalent (GED) Associate degree from an accredited college or university Bachelor's degree from an accredited college or university Master's degree from an accredited college or university PhD from an accredited college or university
03
Please select the number of years of relevant management-level experience you have in fleet maintenance.
No management-level experience Less than 5 years 5 years or more, but less than 7 years 7 years or more, but less than 9 years 9 years or more
04
If you indicated having experience in the previous question, please describe your relevant management-level experience you have in fleet maintenance and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below. 05
Please describe your experience developing, implementing, and monitoring corrective action plans (CAPs) resulting from safety audits, inspections, or incident investigations. For your response, do not refer to or rely on a resume as we will not review resumes to determine qualifications. If you do not have this experience, please indicate "N/A." 06
Please describe your experience overseeing or coordinating State Safety Oversight (SSO) inspections and ensuring compliance with applicable federal, state, and local safety regulations (e.g., FTA, CHP, CARB, SCAQMD, OSHA, EPA). For your response, do not refer to or rely on a resume as we will not review resumes to determine qualifications. If you do not have this experience, please indicate "N/A." 07
Please describe your experience administering labor contracts, conducting grievance hearings, and working effectively in a unionized environment. For your response, do not refer to or rely on a resume as we will not review resumes to determine qualifications. If you do not have this experience, please indicate "N/A." 08
Please describe your experience demonstrating strong leadership and interpersonal skills, including mentoring, coaching, and developing staff at all levels. For your response, do not refer to or rely on a resume as we will not review resumes to determine qualifications. If you do not have this experience, please indicate "N/A." Required Question
$127,046.40 - $190,528.00 Annually Location :
Los Angeles, CA Job Type:
Regular Employee Job Number:
2400996 Cabinet:
OPERATIONS Cost Center:
3601 - MAINTENANCE DIVISION 1 Opening Date:
10/22/2025 Closing Date:
11/5/2025 5:00 PM Pacific FLSA:
Exempt Bargaining Unit:
Non-Contract
Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description
Oversees and manages all aspects of the equipment maintenance activities of a maintenance division or specialized maintenance operation; plans, develops, establishes, and prioritizes the work of the division to help meet the goals and objectives of Metro's vision and mission and to ensure employee and public safety and transit operations reliability.
Recruitment Timelines:
Interviews are projected to be scheduled for the week of
November 16
, 2025
These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates. Examples of Duties Develops goals, establishes priorities, and directs the work of the staff and equipment maintenance operations Develops short-, mid-, and long-range strategies to achieve goals Conducts special planning and operational projects; prepares related reports, data, budgets, and work programs Administers safety, quality assurance, and vehicle preventive maintenance programs Projects division expenditures to assist in departmental budget calculations Administers various union contracts for compliance; conducts disciplinary and grievance hearings Maintains training program for assigned staff and ensures Personnel Qualification Standards are met Works with other departments, outside agencies, and vendors to coordinate activities Meets with other managers to discuss and ensure service requirements are met Investigates and reports on accidents and equipment failures Prepares and submits budget proposal for assigned area; monitors annual expenditures Develops and prepares programs and schedules for equipment upgrades Assesses and submits cost of repair estimates Supervises, trains, mentors, and motivates assigned staff Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees May be required to perform other related job duties
Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
Bachelor's Degree in Business, Public Administration, Engineering, or a related field Experience Five years of relevant management-level experience in fleet maintenance; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are
not
intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications:
Experience developing, implementing, and monitoring corrective action plans (CAPs) resulting from safety audits, inspections, or incident investigations Experience overseeing or coordinating State Safety Oversight (SSO) inspections and ensuring compliance with applicable federal, state, and local safety regulations (e.g., FTA, CHP, CARB, SCAQMD, OSHA, EPA) Experience administering labor contracts, conducting grievance hearings, and working effectively in a unionized environment Experience demonstrating strong leadership and interpersonal skills, including mentoring, coaching, and developing staff at all levels Essential Knowledge Knowledge of
(defined as a learned body of information that is required for and applied in the performance of job tasks)
Theories, principles, and practices of fleet maintenance Mechanical systems and concepts Applicable local, state, and federal laws, rules, and regulations governing maintenance of public transit systems Public agency procurement processes and contract administration Modern management theory Applicable computer business software applications such as Microsoft Office Suite Skill in
(defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Overseeing the operations of an equipment maintenance department Determining strategies to achieve goals Troubleshooting essential areas Analyzing situations, identifying problems, developing and recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Preparing comprehensive reports and correspondence Interacting professionally with all levels of Metro employees and outside representatives Supervising, training, mentoring, and motivating assigned staff Leading others Mediating and negotiating Ability to
(defined as a present competence to perform an observable behavior or produce an observable result)
Compile, analyze, and interpret complex data Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Plan financial and staffing needs Travel to offsite locations Read, write, speak, and understand English
Special Conditions
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions This classification is at-will and the incumbent serves at the pleasure of the hiring authority Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out Working Conditions
Typical office situation Close exposure to computer monitors and video screen Physical Effort Required
Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required ASB
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices. Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone:
(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. *Please refer to the applicable benefit type (Regular or Temporary)*
BENEFITS FOR REGULAR EMPLOYEES
Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.
Medical/Dental/Vision Plan
- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.
Group Life Insurance
- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.
Accidental Death & Dismemberment Insurance
- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.
Long-Term Disability Insurance
- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.
Holidays
- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
Time off with Pay (TOWP)
- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday. Years of Service Annual Accrual Hire date - 5 years 20 days Beginning of 6th - 10th year 25 days Beginning of 11th - 15th year 30 days Beginning of 16th + years 35 days
Pension Plan
- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.
Other Benefits : Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.
BENEFITS FOR TEMPORARY EMPLOYEES
Temporary (Contingent) employees are eligible for the following benefits only:
Kaiser medical insurance Public Pension Plan 457/401K Plan Flex Spending Paid Sick Time Fare Media Rideshare Subsidies Metro One Fitness membership For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at 01
Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Yes, I agree and understand my resume will not be reviewed
02
Please select the highest level of education you have completed.
I do not have education equivalent to grade 12 High school graduate, diploma or the equivalent (GED) Associate degree from an accredited college or university Bachelor's degree from an accredited college or university Master's degree from an accredited college or university PhD from an accredited college or university
03
Please select the number of years of relevant management-level experience you have in fleet maintenance.
No management-level experience Less than 5 years 5 years or more, but less than 7 years 7 years or more, but less than 9 years 9 years or more
04
If you indicated having experience in the previous question, please describe your relevant management-level experience you have in fleet maintenance and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N/A" in the field below. 05
Please describe your experience developing, implementing, and monitoring corrective action plans (CAPs) resulting from safety audits, inspections, or incident investigations. For your response, do not refer to or rely on a resume as we will not review resumes to determine qualifications. If you do not have this experience, please indicate "N/A." 06
Please describe your experience overseeing or coordinating State Safety Oversight (SSO) inspections and ensuring compliance with applicable federal, state, and local safety regulations (e.g., FTA, CHP, CARB, SCAQMD, OSHA, EPA). For your response, do not refer to or rely on a resume as we will not review resumes to determine qualifications. If you do not have this experience, please indicate "N/A." 07
Please describe your experience administering labor contracts, conducting grievance hearings, and working effectively in a unionized environment. For your response, do not refer to or rely on a resume as we will not review resumes to determine qualifications. If you do not have this experience, please indicate "N/A." 08
Please describe your experience demonstrating strong leadership and interpersonal skills, including mentoring, coaching, and developing staff at all levels. For your response, do not refer to or rely on a resume as we will not review resumes to determine qualifications. If you do not have this experience, please indicate "N/A." Required Question