Equiliem
Position Overview
We are seeking a reliable and patient-focused
Patient Services Representative I (PSR I)
to join our healthcare team. The PSR I represents the face of the organization to patients, ensuring a professional and positive experience during specimen collection. This position is responsible for performing high-quality blood draws, preparing specimens for laboratory testing, and maintaining strict adherence to safety, confidentiality, and procedural standards. The ideal candidate demonstrates strong phlebotomy skills, professionalism, and a compassionate approach while supporting the organization's commitment to process excellence and patient care. Job Responsibilities Perform clinical and forensic specimen collection and processing duties accurately, efficiently, and on schedule under the direction of the area supervisor
Draw high-quality blood samples from patients-including pediatric and geriatric populations-while ensuring patient comfort and safety
Verify patient identification and ensure proper labeling of all specimens in the patient's presence
Maintain accurate records and documentation in compliance with company and regulatory requirements
Ensure a safe, clean, and professional work environment at all times
Deliver excellent customer service, building trust and confidence with patients through clear communication and professionalism
Demonstrate reliability, attention to detail, and accuracy in all work performed
Follow infection control, safety, and confidentiality standards consistently
Collaborate effectively with supervisors and team members to meet operational and quality goals
Promote a positive image of the organization to patients, clients, colleagues, and the general public
Job Requirements Ability to perform high-quality, error-free work in a fast-paced environment
Excellent phlebotomy skills, including experience with pediatric and geriatric patients
Ability to work independently with minimal supervision
Reliable, punctual, and flexible to support scheduling needs (including weekends, holidays, on-call, and overtime as required)
Strong attention to detail and ability to multitask effectively
Proficient in data entry and computer systems
Must have reliable transportation to and from the worksite (public transit, Uber, or rideshare not acceptable)
Education High school diploma or equivalent required
Medical assistant or paramedic training preferred
Phlebotomy certification preferred (required in California, Nevada, and Washington)
Work Experience Minimum of 6 months of phlebotomy experience required; 1 or more years preferred
Customer service experience in a healthcare, retail, or service environment preferred
Proficiency in keyboarding and data entry required
Additional Job Details Schedule: Monday-Friday, 6:00 AM-2:30 PM; rotational Saturdays, 6:30 AM-10:30 AM
Work hours: 35-40 hours per week; overtime as needed
On-site position; remote work is
not available
COVID-19 vaccination is
not required
for this role
Must reside within a
20-25 minute commute
of the assigned work location
Excessive absenteeism or tardiness will result in termination
Rate of pay is based on verified years of
direct phlebotomy experience
(overlapping roles will not be double-counted)
We are seeking a reliable and patient-focused
Patient Services Representative I (PSR I)
to join our healthcare team. The PSR I represents the face of the organization to patients, ensuring a professional and positive experience during specimen collection. This position is responsible for performing high-quality blood draws, preparing specimens for laboratory testing, and maintaining strict adherence to safety, confidentiality, and procedural standards. The ideal candidate demonstrates strong phlebotomy skills, professionalism, and a compassionate approach while supporting the organization's commitment to process excellence and patient care. Job Responsibilities Perform clinical and forensic specimen collection and processing duties accurately, efficiently, and on schedule under the direction of the area supervisor
Draw high-quality blood samples from patients-including pediatric and geriatric populations-while ensuring patient comfort and safety
Verify patient identification and ensure proper labeling of all specimens in the patient's presence
Maintain accurate records and documentation in compliance with company and regulatory requirements
Ensure a safe, clean, and professional work environment at all times
Deliver excellent customer service, building trust and confidence with patients through clear communication and professionalism
Demonstrate reliability, attention to detail, and accuracy in all work performed
Follow infection control, safety, and confidentiality standards consistently
Collaborate effectively with supervisors and team members to meet operational and quality goals
Promote a positive image of the organization to patients, clients, colleagues, and the general public
Job Requirements Ability to perform high-quality, error-free work in a fast-paced environment
Excellent phlebotomy skills, including experience with pediatric and geriatric patients
Ability to work independently with minimal supervision
Reliable, punctual, and flexible to support scheduling needs (including weekends, holidays, on-call, and overtime as required)
Strong attention to detail and ability to multitask effectively
Proficient in data entry and computer systems
Must have reliable transportation to and from the worksite (public transit, Uber, or rideshare not acceptable)
Education High school diploma or equivalent required
Medical assistant or paramedic training preferred
Phlebotomy certification preferred (required in California, Nevada, and Washington)
Work Experience Minimum of 6 months of phlebotomy experience required; 1 or more years preferred
Customer service experience in a healthcare, retail, or service environment preferred
Proficiency in keyboarding and data entry required
Additional Job Details Schedule: Monday-Friday, 6:00 AM-2:30 PM; rotational Saturdays, 6:30 AM-10:30 AM
Work hours: 35-40 hours per week; overtime as needed
On-site position; remote work is
not available
COVID-19 vaccination is
not required
for this role
Must reside within a
20-25 minute commute
of the assigned work location
Excessive absenteeism or tardiness will result in termination
Rate of pay is based on verified years of
direct phlebotomy experience
(overlapping roles will not be double-counted)