Manpower Group Inc.
Our client, a leader in Health Services, is seeking a Contact Center Representative to join their team.
As a
Contact Center Representative
, you will be part of the
Operations Department
supporting the
Provider Network Team
.
The ideal candidate will have
strong communication skills
,
attention to detail
, and
the ability to multitask
, which will align successfully in the organization.
Job Title:
Contact Center Representative
Location:
Austin, TX (Onsite)
Pay Range:
$20/hour
What's the Job?
Provide unbiased assistance to Medicaid providers and clients regarding eligibility, claims status, and program inquiries
Respond promptly, courteously, and concisely to phone inquiries
Document all interactions clearly in online logs
Transfer callers to appropriate Call Center units as needed
Meet individual performance and attendance standards
What's Needed?
Minimum of 6 months recent experience in a high-volume contact/call center
Strong verbal and written communication skills
Ability to multitask effectively
Experience with Microsoft Office (preferred)
Must be available for any 8-hour shift between 7 AM and 7 PM
What's in it for me?
Opportunity to work with a leading health services provider
High chance of contract extension
Structured onboarding and training
Supportive team environment
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -?Manpower, Experis, Talent Solutions, and Jefferson Wells?- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
As a
Contact Center Representative
, you will be part of the
Operations Department
supporting the
Provider Network Team
.
The ideal candidate will have
strong communication skills
,
attention to detail
, and
the ability to multitask
, which will align successfully in the organization.
Job Title:
Contact Center Representative
Location:
Austin, TX (Onsite)
Pay Range:
$20/hour
What's the Job?
Provide unbiased assistance to Medicaid providers and clients regarding eligibility, claims status, and program inquiries
Respond promptly, courteously, and concisely to phone inquiries
Document all interactions clearly in online logs
Transfer callers to appropriate Call Center units as needed
Meet individual performance and attendance standards
What's Needed?
Minimum of 6 months recent experience in a high-volume contact/call center
Strong verbal and written communication skills
Ability to multitask effectively
Experience with Microsoft Office (preferred)
Must be available for any 8-hour shift between 7 AM and 7 PM
What's in it for me?
Opportunity to work with a leading health services provider
High chance of contract extension
Structured onboarding and training
Supportive team environment
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -?Manpower, Experis, Talent Solutions, and Jefferson Wells?- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.