Fashion Institute of Design & Merchandising
Tolling Consultant
Fashion Institute of Design & Merchandising, New York, New York, us, 10261
Overview
HDR’s Mobility and Operational Technology Services (MOTS) team is growing, and we’re looking for a Tolling Consultant to help us deliver innovative solutions to tolling agencies across the country. At HDR, you’ll join a collaborative, employee-owned company with over 100 years of experience pushing the boundaries of what’s possible. Our people are our pride—smart, driven, and always ready to support one another.
As a Tolling Consultant, you’ll work with a project team to support toll agency clients in the planning, delivery, and operation of toll facilities. This will include developing system requirements and overseeing toll system integrators as they implement and operate roadside systems, back-office systems, and customer contact centers. You’ll manage projects and tasks, and be responsible for the development of scopes, schedules, and budgets as well as successful delivery of tolling-related projects. In addition, you’ll assist in business development and growing HDR’s tolling business through industry engagement and development of proposals.
Primary Responsibilities
Technical Delivery
Demonstrate growth toward becoming a nationally recognized expert in a tolling practice area.
Lead the development of work products such as technical documents or reports, PowerPoint presentations, Visio diagrams, and Excel models.
Research tolling trends, technologies, and policies to inform client strategies
Development of conceptual tolling approaches.
Conduct deep data analysis using Excel, Power BI, relational databases, and other tools
Monitor and analyze toll transaction data to identify discrepancies, trends, and revenue opportunities.
Reconcile tolling data across systems and vendors to verify accuracy and completeness
Analyze business processes and recommend improvements for efficiency and accuracy
Support quality assurance reviews and recommend enhancements
Task & Project Management
Support junior level staff in their development and growth.
Lead projects and manage others in the delivery of tasks with a high level of quality.
Manage scopes of work, schedules, cost estimates, procurement documents, contracts, and provide oversight of project tasks, deliverables, and sub-contracts.
Apply HDR’s project management and QA/QC processes
Support general program management contracts for toll-related work elements including design reviews, operations, project production, and delivery.
Business Development
Lead business development efforts, including writing or reviewing proposals.
Identify opportunities and develop relationships with clients to secure contracts and tasks.
Engage with the industry through conferences, business development meetings, and demonstrating thought leadership.
Perform other duties as assigned.
Keywords: Toll, Tolling, Consulting, Consultant, Back Office, Reporting, Business Rules, Operations, Change Management, Business Processes, Systems, Analysis, Procurement, Planning, Policy.
Preferred Qualifications
Bachelor's degree in engineering, planning, business, data analytics, or related fields.
A minimum of 7 years’ experience
Familiarity with tolling roadside systems, back-office systems, and/or customer contact center operations
Proficiency in Microsoft Office applications such as Excel, Word, Visio, and PowerPoint.
Strong background in data analysis and reporting
Excellent written and communication skills.
Ability to handle a wide variety of tasks simultaneously requiring different skill sets.
Ability to adapt to the needs of our clients and work outside of one’s comfort zone.
Ability to handle complex technical tasks with a can-do approach
Experience working with state DOTs, toll system integrators, planning organizations, or Toll / Thruway / Turnpike Authorities.
Experience in business or management consulting.
Familiarity with tolling policies, technologies, or equipment.
Familiarity with data presentation and analytical tools such as Power BI, Tableau, etc.
Preference is given to local candidates.
Required Qualifications
Bachelor's degree in related field
A minimum of 5 years related experience
Efficient use of the internet and other electronic and hard copy media for research
Strong Microsoft PowerPoint, Word, Project and Visio skills
Expert Microsoft Access and Excel skills
Strong analytical skills with the ability to compile and present summary level information
Ability to obtain, cleanse, merge and analyze data from multiple sources
Excellent interpersonal skills and strong relationship, organizational and follow-up skills
Self-starter with proven track record of accomplishments
An attitude and commitment to being an active participant of our employee-owned culture is a must
What We Believe HDR is our company.
Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Location, Industry, Schedule, and Status
Primary Location : United States - New York - New York
Industry : Highway + Road
Schedule : Full-time
Employee Status : Regular
BusinessClass : Advanced Technologies for Surface Transportation
Job Posting Posted: Sep 23, 2025
EEO and Accessibility
At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.
Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
#J-18808-Ljbffr
As a Tolling Consultant, you’ll work with a project team to support toll agency clients in the planning, delivery, and operation of toll facilities. This will include developing system requirements and overseeing toll system integrators as they implement and operate roadside systems, back-office systems, and customer contact centers. You’ll manage projects and tasks, and be responsible for the development of scopes, schedules, and budgets as well as successful delivery of tolling-related projects. In addition, you’ll assist in business development and growing HDR’s tolling business through industry engagement and development of proposals.
Primary Responsibilities
Technical Delivery
Demonstrate growth toward becoming a nationally recognized expert in a tolling practice area.
Lead the development of work products such as technical documents or reports, PowerPoint presentations, Visio diagrams, and Excel models.
Research tolling trends, technologies, and policies to inform client strategies
Development of conceptual tolling approaches.
Conduct deep data analysis using Excel, Power BI, relational databases, and other tools
Monitor and analyze toll transaction data to identify discrepancies, trends, and revenue opportunities.
Reconcile tolling data across systems and vendors to verify accuracy and completeness
Analyze business processes and recommend improvements for efficiency and accuracy
Support quality assurance reviews and recommend enhancements
Task & Project Management
Support junior level staff in their development and growth.
Lead projects and manage others in the delivery of tasks with a high level of quality.
Manage scopes of work, schedules, cost estimates, procurement documents, contracts, and provide oversight of project tasks, deliverables, and sub-contracts.
Apply HDR’s project management and QA/QC processes
Support general program management contracts for toll-related work elements including design reviews, operations, project production, and delivery.
Business Development
Lead business development efforts, including writing or reviewing proposals.
Identify opportunities and develop relationships with clients to secure contracts and tasks.
Engage with the industry through conferences, business development meetings, and demonstrating thought leadership.
Perform other duties as assigned.
Keywords: Toll, Tolling, Consulting, Consultant, Back Office, Reporting, Business Rules, Operations, Change Management, Business Processes, Systems, Analysis, Procurement, Planning, Policy.
Preferred Qualifications
Bachelor's degree in engineering, planning, business, data analytics, or related fields.
A minimum of 7 years’ experience
Familiarity with tolling roadside systems, back-office systems, and/or customer contact center operations
Proficiency in Microsoft Office applications such as Excel, Word, Visio, and PowerPoint.
Strong background in data analysis and reporting
Excellent written and communication skills.
Ability to handle a wide variety of tasks simultaneously requiring different skill sets.
Ability to adapt to the needs of our clients and work outside of one’s comfort zone.
Ability to handle complex technical tasks with a can-do approach
Experience working with state DOTs, toll system integrators, planning organizations, or Toll / Thruway / Turnpike Authorities.
Experience in business or management consulting.
Familiarity with tolling policies, technologies, or equipment.
Familiarity with data presentation and analytical tools such as Power BI, Tableau, etc.
Preference is given to local candidates.
Required Qualifications
Bachelor's degree in related field
A minimum of 5 years related experience
Efficient use of the internet and other electronic and hard copy media for research
Strong Microsoft PowerPoint, Word, Project and Visio skills
Expert Microsoft Access and Excel skills
Strong analytical skills with the ability to compile and present summary level information
Ability to obtain, cleanse, merge and analyze data from multiple sources
Excellent interpersonal skills and strong relationship, organizational and follow-up skills
Self-starter with proven track record of accomplishments
An attitude and commitment to being an active participant of our employee-owned culture is a must
What We Believe HDR is our company.
Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Location, Industry, Schedule, and Status
Primary Location : United States - New York - New York
Industry : Highway + Road
Schedule : Full-time
Employee Status : Regular
BusinessClass : Advanced Technologies for Surface Transportation
Job Posting Posted: Sep 23, 2025
EEO and Accessibility
At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.
Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
#J-18808-Ljbffr