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Empathy

People Operations Generalist

Empathy, New York, New York, us, 10261

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Overview

People Operations Generalist

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Empathy

– join to apply for this role. Empathy helps families through life’s challenging moments by combining technology and human support to provide peace of mind and support through the emotions that follow loss. We are a venture-backed startup focused on collaboration, empathy, and world-class solutions for families, including work with Fortune 500 companies and major life insurance carriers. This onsite role is based in New York City, three days a week, reporting to the Head of People, US. In this role you will help shape every stage of the employee journey, from welcoming new team members to engagement processes and advising managers on inclusion practices.

Responsibilities

Manage day-to-day HR operations, including onboarding, offboarding, employee status changes, and leave processes using HRIS systems. Troubleshoot general systems, computer, and access issues for local and remote team members. Optimize HR systems, tools, and practices to maximize organizational efficiency and maintain internal SLAs. Partner with managers and employees to answer HR-related questions with sound judgement. Support the People team on engagement initiatives and project streamlining as needed. Qualifications

Experience using PEO and HRIS systems 4 years of professional experience, at least 2 in a startup environment Proven experience managing HR systems, data, and improving operational processes Can-do, solutions-oriented attitude; hands-on and proactive Hyper-organized with strong attention to detail and follow-through Excellent communication and interpersonal skills; able to build trust across the organization Comfort with ambiguity and shifting priorities; thrives in a startup culture Additional Information

Salary ranges between $90,000 and $108,000, determined by factors including skills, qualifications, and location. We offer stock options and a competitive benefits package. Benefits include premium healthcare, comprehensive paid time off, flexible parental leave, bereavement care with premium access to the Empathy platform, and financial wellness via a company-sponsored 401(k) with up to 4% employer match. We also offer annual retreats, team lunches for the NYC office, and a remote employee stipend to support collaboration and team engagement. Employment details

Employment type: Full-time Seniority level: Mid-Senior level Job function: Human Resources Industry: Technology, Information and Internet

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