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Arkansas Blue Cross and Blue Shield

Human Resources Business Partner

Arkansas Blue Cross and Blue Shield, Little Rock, Arkansas, United States, 72208

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Job Summary The Human Resources Business partner is responsible for executing human capital initiatives, providing superior internal customer support, driving divisional excellence, and process improvement.

The incumbent has critical interaction and influencing responsibility throughout the organization and requires Human Resources operational knowledge to gain credibility with management and partners with individual business unit by attending and presenting at staff meetings as needed. The incumbent will have daily contact with employees at all levels of the Enterprise as well as outside organizations, vendors and external applicants.

Requirements

This role is onsite and based in Little Rock, AR, but relocation assistance may be available. Candidates open to relocation are encouraged to apply.

EDUCATION Bachelor's degree in Human Resources, Business or related field. In lieu of degree, five (5) years’ experience in an exempt-level Human Resources role will be considered.

LICENSING / CERTIFICATION Human Resource generalist professional certification through Society of Human Resource Management or comparable accrediting agency preferred; if not certified, must obtain within two (2) years in position. (SHRM-CP, SHRM-SCP, PHR, SPHR)

EXPERIENCE Minimum five (5) years’ experience with multiple human resource disciplines (benefits administration, compensation practices, diversity and inclusion, employee relations, organizational development, performance management, state and federal employment laws, etc.).

Minimum three (3) years' experience resolving complex human resource issues.

Knowledge, understanding and application of relevant state and federal employment laws including awareness of implications upon the employer.

Project management experience preferred.

ESSENTIAL SKILLS & ABILITIES Demonstrated ability to develop working relationships with levels in the organization including executives.

Skills

Analytical Problem Solving

Coaching

Collaborative Communications

Conflict Resolution Management

Cross-Functional Communications

Cross-Functional Planning

Data Analysis

Employee Engagement Strategies

Information Interpretation

Interpersonal Relationship Management

Negotiation

Public Speaking

Time Management

Responsibilities

Compensation and Employee Benefits : Works jointly with Compensation and business unit management on compensation initiatives, issues and job offers in accordance with compensation policy. Handles worker’s compensation, short-term disability and Family Medical Leave for assigned business unit through collaboration with Benefits and Compensation team.

Disability and Accomodation Review : Coordinates review of accommodation requests and participates in the determination of appropriate responses and actions on the part of the enterprise under the guidance of the Americans with Disability Act (ADA) and other state / federal laws.

Enterprise Learning and Development : Consults with supervisory and management staff regarding educational, growth, performance improvement and performance development of team and individuals. Collaborates with Learning and Organizational Development team to ensure enterprise opportunities are known and utilized.

HR Functions : Partners with management in developing processes, strategies and tools to meet the Human Resources needs of the business unit. Serves as liaison with Workday team to ensure understanding, utilization, and completion of work processes occur within the assigned business unit. Contributes to the overall human resources program development, implementation, and administration of the enterprise, serving on specified Human Resource initiative teams as requested. Assists business unit to develop a physical access (badge) profile and auditing process for same.

Human Resource Support : Provides comprehensive Human Resource guidance to assigned business units, also providing assistance to other lines of business in the absence of the assigned HR Business Partner and generates reports and provide data-backed solutions to HR or business unit as required.

Performs other duties as assigned.

Certifications Professional in Human Resources (PHR) - HR Certification Institute (HCRI), Senior Professional in Human Resources (SPHR) - Society for Human Resource Management (SHRM)

Security Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type Regular

ADA Requirements 1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.

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