Energy Jobline ZR
Customer Service Specialist in Elk Grove Village
Energy Jobline ZR, Elk Grove Village, Illinois, us, 60009
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob DescriptionClient located in Elk Grove seeking a Customer Service Specialist to manage their order fulfillment and insure customer inquiries are handled promptly and accurately. Monday to Friday7:30 am to 4:30 pmPay Rate: $18.00 -$19 Hour Job Responsibilities:
Basic Function: Responsible for efficient order fulfillment and shipment of parts for Customer Service/Technical Support Representatives and online purchases. This includes processing returns, maintaining inventory, and organizing the Customer Service parts area. Principal Responsibilities:
Answer incoming customer calls
Respond to incoming customer emails from Tech Support, website contacts, and direct emails
Oversee the order fulfillment process:
Accurately enter, fulfill, and bill in-stock orders within 24 hours.
Communicate with CSR/Technical Support and Customer Service Manager on order questions or issues.
Coordinate with Factory Line Supervisors to ensure necessary parts are assembled.
Work with Shipping Associate for off-site parts retrieval.
Assist with order picking, prepare Transfer Orders, and determine shipping rates for customers.
Prepare commercial invoices for international shipments and follow up on backorders and shipping discrepancies.
Manage the Return Merchandise Authorization (RMA) process:
Process RMA orders, provide return shipping labels, and log all RMAs.
Track and transfer parts in NetSuite to ensure accurate inventory.
Work with Accounting to issue credits as needed and follow up on outstanding RMAs monthly.
Maintain Customer Service Parts Inventory:
Perform monthly cycle counts, transfer necessary parts to Customer Service Inventory, and keep bins organized.
Manage shipping supplies inventory and order as needed.
Update all customer and parts information in NetSuite accurately.
Participate in weekly team calls and collaborate on process improvements and department initiatives.
#ZR
Education and Experience:
1-2 years in customer service roles.
1-2 years in order fulfillment and packaging.
Experience with online retail order processing .
Experience with NetSuite is a plus.
Key Competencies:
High attention to detail and accuracy.
Excellent organization, multi-tasking, and time management skills.
Ability to work with a sense of urgency and meet deadlines.
Strong problem-solving skills and team oriented.
Proficient in MS Office and Excel.
Physical ability to climb ladders and lift up to 40 lbs.
Apply NOW by Clicking on "Apply Now"
Or Call Damaris, Ida, Letty, or Sandra at (708) 343-5070
Or Send your resume to Melrose@BartonStaffing.com
Or Apply online at www.BartonStaffing.com
Or We'd love to meet you - come in and apply in person:
1119 N. 25th Ave.
Melrose Park, IL 60160
Here is why YOU should work for Barton Staffing Solutions:
Weekly Pay every Wednesday – always on time!
Medical Insurance Benefit options.
Holiday Paid Time Off for long-term good attendance.
Referral Program – get paid a BONUS for referring your friends!
Many jobs are TEMP-to-HIRE with Long-Term Career Potential!!
Drug Test, Background Check and E-Verify Required.
Come in or just call us to ask about these and other reasons working for Barton Staffing Solutions is your best option.Company DescriptionYou can be good at a lot of things. We prefer to be great at one thing. For us, that is staffing and recruiting.
As a prospective Barton Staffing Solutions employee, we provide employment opportunities at Greater Chicago-land’s leading companies, good pay, and the opportunity to expand your knowledge and skills while keeping your career moving forward.
Excellence is our minimum standard. If this sounds like the way you work and you are ready to learn more about how we can help your career, contact us today.Company DescriptionYou can be good at a lot of things. We prefer to be great at one thing. For us, that is staffing and recruiting.\r\n\r\nAs a prospective Barton Staffing Solutions employee, we provide employment opportunities at Greater Chicago-land’s leading companies, good pay, and the opportunity to expand your knowledge and skills while keeping your career moving forward.\r\n\r\nExcellence is our minimum standard. If this sounds like the way you work and you are ready to learn more about how we can help your career, contact us today.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob DescriptionClient located in Elk Grove seeking a Customer Service Specialist to manage their order fulfillment and insure customer inquiries are handled promptly and accurately. Monday to Friday7:30 am to 4:30 pmPay Rate: $18.00 -$19 Hour Job Responsibilities:
Basic Function: Responsible for efficient order fulfillment and shipment of parts for Customer Service/Technical Support Representatives and online purchases. This includes processing returns, maintaining inventory, and organizing the Customer Service parts area. Principal Responsibilities:
Answer incoming customer calls
Respond to incoming customer emails from Tech Support, website contacts, and direct emails
Oversee the order fulfillment process:
Accurately enter, fulfill, and bill in-stock orders within 24 hours.
Communicate with CSR/Technical Support and Customer Service Manager on order questions or issues.
Coordinate with Factory Line Supervisors to ensure necessary parts are assembled.
Work with Shipping Associate for off-site parts retrieval.
Assist with order picking, prepare Transfer Orders, and determine shipping rates for customers.
Prepare commercial invoices for international shipments and follow up on backorders and shipping discrepancies.
Manage the Return Merchandise Authorization (RMA) process:
Process RMA orders, provide return shipping labels, and log all RMAs.
Track and transfer parts in NetSuite to ensure accurate inventory.
Work with Accounting to issue credits as needed and follow up on outstanding RMAs monthly.
Maintain Customer Service Parts Inventory:
Perform monthly cycle counts, transfer necessary parts to Customer Service Inventory, and keep bins organized.
Manage shipping supplies inventory and order as needed.
Update all customer and parts information in NetSuite accurately.
Participate in weekly team calls and collaborate on process improvements and department initiatives.
#ZR
Education and Experience:
1-2 years in customer service roles.
1-2 years in order fulfillment and packaging.
Experience with online retail order processing .
Experience with NetSuite is a plus.
Key Competencies:
High attention to detail and accuracy.
Excellent organization, multi-tasking, and time management skills.
Ability to work with a sense of urgency and meet deadlines.
Strong problem-solving skills and team oriented.
Proficient in MS Office and Excel.
Physical ability to climb ladders and lift up to 40 lbs.
Apply NOW by Clicking on "Apply Now"
Or Call Damaris, Ida, Letty, or Sandra at (708) 343-5070
Or Send your resume to Melrose@BartonStaffing.com
Or Apply online at www.BartonStaffing.com
Or We'd love to meet you - come in and apply in person:
1119 N. 25th Ave.
Melrose Park, IL 60160
Here is why YOU should work for Barton Staffing Solutions:
Weekly Pay every Wednesday – always on time!
Medical Insurance Benefit options.
Holiday Paid Time Off for long-term good attendance.
Referral Program – get paid a BONUS for referring your friends!
Many jobs are TEMP-to-HIRE with Long-Term Career Potential!!
Drug Test, Background Check and E-Verify Required.
Come in or just call us to ask about these and other reasons working for Barton Staffing Solutions is your best option.Company DescriptionYou can be good at a lot of things. We prefer to be great at one thing. For us, that is staffing and recruiting.
As a prospective Barton Staffing Solutions employee, we provide employment opportunities at Greater Chicago-land’s leading companies, good pay, and the opportunity to expand your knowledge and skills while keeping your career moving forward.
Excellence is our minimum standard. If this sounds like the way you work and you are ready to learn more about how we can help your career, contact us today.Company DescriptionYou can be good at a lot of things. We prefer to be great at one thing. For us, that is staffing and recruiting.\r\n\r\nAs a prospective Barton Staffing Solutions employee, we provide employment opportunities at Greater Chicago-land’s leading companies, good pay, and the opportunity to expand your knowledge and skills while keeping your career moving forward.\r\n\r\nExcellence is our minimum standard. If this sounds like the way you work and you are ready to learn more about how we can help your career, contact us today.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.