RW3
Join to apply for the
Customer Support Representative
role at
RW3 1 day ago Be among the first 25 applicants Join to apply for the
Customer Support Representative
role at
RW3 Get AI-powered advice on this job and more exclusive features. We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Summary Description
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
Qualifications
High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology and Engineering Industries
Computer Hardware Manufacturing, Software Development, and Computer Networking Products Referrals increase your chances of interviewing at RW3 by 2x Sign in to set job alerts for Customer Support Representative roles.
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Customer Support Representative
role at
RW3 1 day ago Be among the first 25 applicants Join to apply for the
Customer Support Representative
role at
RW3 Get AI-powered advice on this job and more exclusive features. We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Summary Description
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
Qualifications
High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support. Seniority level
Seniority level
Associate Employment type
Employment type
Full-time Job function
Job function
Information Technology and Engineering Industries
Computer Hardware Manufacturing, Software Development, and Computer Networking Products Referrals increase your chances of interviewing at RW3 by 2x Sign in to set job alerts for Customer Support Representative roles.
Airline Customer Service Representative at AUS Airport - $21 /hr
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Hutto, TX $45,000.00-$65,000.00 2 years ago Austin, TX $61,000.00-$67,000.00 2 weeks ago Customer Service Representative Remote in USA
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr