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Montana State University - Office of Student Engagement

Academic Success Coordinator - Gianforte School of Computing

Montana State University - Office of Student Engagement, Bozeman, Montana, us, 59772

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Academic Success Coordinator - Gianforte School of Computing Position Overview Serves as the program coordinator for the undergraduate and graduate programs in Gianforte School of Computing. In this role, this person may perform course scheduling duties for the entire department paying careful attention to faculty workload concerns and student schedules. This person may also work with advisors to facilitate course registration. Additionally, this person may serve as the primary coordinator to the graduate students within the department and is responsible for correspondence with potential students, offer and assignment letters, graduate office interactions and other graduate program concerns as required. This person supports the Department Head and faculty with reporting data, search management and as liaison to both Gianforte School of Computing and other campus offices.

Duties and Responsibilities

Provides high-level administrative support to the department head, faculty, staff, and students.

Interprets data and performs fiscal management of scholarship funds with the MSU Foundation and the Financial Aid Office.

Maintains department calendars, course schedules, room reservations and textbook orders. Organizes various meetings throughout the year.

Assists in ensuring compliance with department, college, university, state and/or federal policies, procedures, and/or guidelines.

Assists in the design, creation, and maintenance of department newsletters, promotional materials, and web pages.

Schedules faculty annual reviews and coordinates submission of review cards for department.

Acts as the liaison and clearinghouse for undergraduate and graduate students and departmental interactions.

Coordinates completion of paperwork for hourly student hires.

Hires, trains, and supervises student front office employees.

Provides assistance to current and prospective students, referring individuals to the Academic Advisor and faculty as appropriate.

Provides answers to students regarding their program of study and submission of all forms including the student’s committee in a timely manner.

Coordinates graduate school application program, acting as liaison with the Graduate School and Gianforte School of Computing Graduate Program Coordinator. Organizes graduate school application materials and routes them successively to the Graduate Program Coordinator.

Plans and coordinates special meetings and events for Gianforte School of Computing (e.g., Advisory Board meetings, ABET visits, annual retreats).

Schedules thesis and dissertation defense events and comprehensive examinations. Processes the proper forms to be submitted for these different events with the committee and the Graduate School.

Performs cost projections for events and tracks associated invoices and receipts.

Required Qualifications – Experience, Education, Knowledge & Skills

Progressively responsible program coordination with administrative and customer service experience.

Experience with advising, or consulting personnel through set administrative policies.

Experience coordinating and planning complex schedules involving multiple individuals and constrained resources.

Demonstrated experience using common office software productivity tools.

Preferred Qualifications – Experience, Education, Knowledge & Skills

Exposure to and/or experience with initiating and managing a complex schedule for at least twenty individuals.

Experience working with students on issues involving their academic progress through program requirements.

Experience working with the MSU Graduate Program and its requirements for graduation.

Exposure to and/or experience with initiating and managing a departmental orientation process for entering graduate students.

The Successful Candidate Will

Ability to identify shortcomings within a process and implement changes to improve the quality of the product.

Multi-task and work under the pressure of time constraints and unrelated deadlines. Convey conclusions and policy effectively, both verbally and in written form.

Convey ideas and express opinions in a collegial manner.

Employ courtesy, tact, assertiveness, respect, and sound judgment.

Represent Gianforte School of Computing and its programs in a professional and courteous manner.

Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

EEO Statement Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.

Applicant Documents

Resume

Cover Letter

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