HEI Hotels & Resorts
Join Ocean City’s newest resort, Ashore Resort + Beach Club! Overlooking the Atlantic Ocean, this full‑service hotel in North Ocean City, MD offers brand‑new guest rooms, restaurants, bars and a beach club. This is a full‑time career opportunity for a catering manager or a seasonal position for the summer. As part of the HEI Hotels & Resorts family, you will be part of a passionate team that works hard, has fun and values one another. HEI provides competitive compensation and benefits programs, including health, dental, vision, retirement plans, travel perks and more.
Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage and room rental are met or exceeded.
Essential Duties and Responsibilities
Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, e‑mail, outside sales calls, site inspections and written communication.
Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets.
Apply yield‑management techniques and analyse historical data to maximise revenue and profitability.
Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability.
Conduct market research on competitors’ products, services and pricing to inform strategic business plans.
Sell all aspects of the hotel, including room rental, A/V and other revenue‑generating services, to maximise account value.
Build and maintain long‑term client relationships, ensuring repeat business.
Actively participate in industry organisations and community or civic activities to maintain awareness and create booking opportunities.
Utilise effective sales techniques, including closing and negotiating skills, for a variety of market segments.
Conduct hotel site inspections and client presentations with professionalism and confidence.
Participate in trade shows, sales blitzes and networking events to generate leads.
Collaborate with culinary and banquet teams to design creative menus, event setups and specialty functions, ensuring seamless execution.
Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction.
Manage A/V equipment as a profit centre when applicable.
Maintain accurate records in sales and event management systems (e.g. Delphi) and ensure proper documentation for all events.
Monitor market trends, competitor activity and key client accounts to identify growth opportunities.
Perform any other job‑related duties as assigned.
Qualifications and Skills
Prior hospitality experience with specific experience in catering sales is essential.
Minimum 1+ year in catering sales required.
Experience at a similar size and quality hotel preferred.
Proficient in Microsoft Word, Excel and hotel sales system.
Strong sales and revenue‑management skills, with the ability to train and motivate peers.
Knowledge of hotel features, benefits and competitive landscape.
Understanding of hotel operations, including marketing plans, personnel and labour relations, budget forecasting and quality assurance.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, and work effectively under time constraints.
Strong organisational, problem‑solving and client‑service skills.
Compensation Salary range: $60,000 – $65,000 per annum. Tipped / service charge eligible: No. Discretionary performance bonus eligible: Yes.
Benefits HEI Hotels and Resorts offers a comprehensive benefits program, including medical, dental and vision coverage through Anthem Blue Cross Blue Shield and EyeMed. Vacation, sick and holiday programs are available. Pet insurance through the ASPCA. Supplemental, spousal and child life insurance, short- and long-term disability plans. 401(k) plan with match, discounts through ‘YouDecide’ and hotel room discount programmes.
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitality
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
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Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage and room rental are met or exceeded.
Essential Duties and Responsibilities
Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, e‑mail, outside sales calls, site inspections and written communication.
Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets.
Apply yield‑management techniques and analyse historical data to maximise revenue and profitability.
Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability.
Conduct market research on competitors’ products, services and pricing to inform strategic business plans.
Sell all aspects of the hotel, including room rental, A/V and other revenue‑generating services, to maximise account value.
Build and maintain long‑term client relationships, ensuring repeat business.
Actively participate in industry organisations and community or civic activities to maintain awareness and create booking opportunities.
Utilise effective sales techniques, including closing and negotiating skills, for a variety of market segments.
Conduct hotel site inspections and client presentations with professionalism and confidence.
Participate in trade shows, sales blitzes and networking events to generate leads.
Collaborate with culinary and banquet teams to design creative menus, event setups and specialty functions, ensuring seamless execution.
Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction.
Manage A/V equipment as a profit centre when applicable.
Maintain accurate records in sales and event management systems (e.g. Delphi) and ensure proper documentation for all events.
Monitor market trends, competitor activity and key client accounts to identify growth opportunities.
Perform any other job‑related duties as assigned.
Qualifications and Skills
Prior hospitality experience with specific experience in catering sales is essential.
Minimum 1+ year in catering sales required.
Experience at a similar size and quality hotel preferred.
Proficient in Microsoft Word, Excel and hotel sales system.
Strong sales and revenue‑management skills, with the ability to train and motivate peers.
Knowledge of hotel features, benefits and competitive landscape.
Understanding of hotel operations, including marketing plans, personnel and labour relations, budget forecasting and quality assurance.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, and work effectively under time constraints.
Strong organisational, problem‑solving and client‑service skills.
Compensation Salary range: $60,000 – $65,000 per annum. Tipped / service charge eligible: No. Discretionary performance bonus eligible: Yes.
Benefits HEI Hotels and Resorts offers a comprehensive benefits program, including medical, dental and vision coverage through Anthem Blue Cross Blue Shield and EyeMed. Vacation, sick and holiday programs are available. Pet insurance through the ASPCA. Supplemental, spousal and child life insurance, short- and long-term disability plans. 401(k) plan with match, discounts through ‘YouDecide’ and hotel room discount programmes.
Seniority level Entry level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitality
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
#J-18808-Ljbffr