Medix
Call Center Representative
A busy specialty healthcare office is seeking a
Call Center Representative
to join their front office team. This role is the first point of contact for patients calling the main office line, so professionalism, patience, and a positive attitude are key. Responsibilities include answering high volumes of incoming calls, scheduling patient appointments, obtaining and verifying patient and referring provider information, routing clinical calls appropriately, and maintaining accurate communication and documentation.
The ideal candidate will have demonstrated reliability and longevity in prior roles, strong computer skills, and experience in customer-facing or administrative positions such as medical office, healthcare, or hospitality front desk settings. Candidates from traditional call center environments typically do not align well with this role, as it requires a calm, detail-oriented, and personable approach to each interaction.
Schedule:
Monday-Friday, 8:30 a.m.-5:00 p.m. (onsite) Pay:
$17 hour Dress code:
Scrubs provided Type:
Contract-to-Hire (520 hours) Location:
Lenexa, KS
This is a great opportunity to build a long-term career in healthcare with a supportive and stable team environment, offering full-time hours, consistent scheduling, and strong benefits upon conversion.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
A busy specialty healthcare office is seeking a
Call Center Representative
to join their front office team. This role is the first point of contact for patients calling the main office line, so professionalism, patience, and a positive attitude are key. Responsibilities include answering high volumes of incoming calls, scheduling patient appointments, obtaining and verifying patient and referring provider information, routing clinical calls appropriately, and maintaining accurate communication and documentation.
The ideal candidate will have demonstrated reliability and longevity in prior roles, strong computer skills, and experience in customer-facing or administrative positions such as medical office, healthcare, or hospitality front desk settings. Candidates from traditional call center environments typically do not align well with this role, as it requires a calm, detail-oriented, and personable approach to each interaction.
Schedule:
Monday-Friday, 8:30 a.m.-5:00 p.m. (onsite) Pay:
$17 hour Dress code:
Scrubs provided Type:
Contract-to-Hire (520 hours) Location:
Lenexa, KS
This is a great opportunity to build a long-term career in healthcare with a supportive and stable team environment, offering full-time hours, consistent scheduling, and strong benefits upon conversion.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.