Alphabe Insight Inc
Customer Service Representative
Alphabe Insight Inc, Los Angeles, California, United States, 90079
Company Description
About Us
At
Messa Sync , we are a forward-thinking marketing and communications firm driven by creativity, precision, and results. Based in Los Angeles, our mission is to deliver innovative advertising strategies that connect brands with their audiences in meaningful and measurable ways. We value professionalism, integrity, and the passion to grow alongside a team that's reshaping how businesses communicate their vision.
Job Description
Job Description
We are seeking a
Customer Service Representative
who is passionate about helping others and ensuring every client interaction reflects our company's values of integrity, clarity, and care. The ideal candidate will play a key role in managing inquiries, resolving issues, and ensuring that each customer's experience is exceptional from start to finish.
Responsibilities Provide professional and timely support to clients via phone and email. Manage customer inquiries, requests, and feedback with accuracy and attention to detail. Collaborate with internal departments to ensure customer satisfaction and issue resolution. Maintain accurate records of customer interactions and service history. Uphold the company's standards of professionalism and client care in every communication. Qualifications
Qualifications
Excellent communication and problem-solving skills. Strong organizational and multitasking abilities. Ability to remain calm and efficient in fast-paced environments. A positive attitude and a genuine passion for providing excellent service. Proficiency in general computer and office applications. Additional Information
Benefits
Competitive salary ranging from $52,000 to $56,000 per year. Opportunities for professional growth and career advancement. Supportive and collaborative work environment. Ongoing training and skill development programs. Paid time off and comprehensive benefits package.
About Us
At
Messa Sync , we are a forward-thinking marketing and communications firm driven by creativity, precision, and results. Based in Los Angeles, our mission is to deliver innovative advertising strategies that connect brands with their audiences in meaningful and measurable ways. We value professionalism, integrity, and the passion to grow alongside a team that's reshaping how businesses communicate their vision.
Job Description
Job Description
We are seeking a
Customer Service Representative
who is passionate about helping others and ensuring every client interaction reflects our company's values of integrity, clarity, and care. The ideal candidate will play a key role in managing inquiries, resolving issues, and ensuring that each customer's experience is exceptional from start to finish.
Responsibilities Provide professional and timely support to clients via phone and email. Manage customer inquiries, requests, and feedback with accuracy and attention to detail. Collaborate with internal departments to ensure customer satisfaction and issue resolution. Maintain accurate records of customer interactions and service history. Uphold the company's standards of professionalism and client care in every communication. Qualifications
Qualifications
Excellent communication and problem-solving skills. Strong organizational and multitasking abilities. Ability to remain calm and efficient in fast-paced environments. A positive attitude and a genuine passion for providing excellent service. Proficiency in general computer and office applications. Additional Information
Benefits
Competitive salary ranging from $52,000 to $56,000 per year. Opportunities for professional growth and career advancement. Supportive and collaborative work environment. Ongoing training and skill development programs. Paid time off and comprehensive benefits package.