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City of Santa Monica

Ambulance Operator

City of Santa Monica, Santa Monica, California, United States, 90403

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Job Overview To provide emergency ambulance transport and basic life support (BLS) services during medical response calls for the City of Santa Monica.

Candidates selected for permanent Ambulance Operator positions will be appointed on a limited-term basis, allowing for up to three years of full-time employment. This term may be extended by up to two additional one-year periods, for a maximum total of five years. The eligibility list established through this recruitment process will be used to fill both permanent and as-needed Ambulance Operator vacancies that occur in the City during the life of the list.

Responsibilities

Drive and operate city-owned ambulances and other department vehicles as directed, including driving to and from medical emergencies.

Respond to emergency medical calls providing basic life support (BLS) services.

Perform appropriate field procedures utilizing EMT-1 level skills, such as attaining and documenting vital signs, bandaging, splinting, and lifting patients into ambulance.

Assist Firefighter/Paramedics in providing emergency medical and health care, as directed.

Maintain and inventory emergency ambulance supplies, equipment and routine vehicle parts.

Support patient billing operations; maintain and update records using an electronic patient care records system.

Operate within federal, state, county and city laws and regulations and guidelines including the Health Insurance Portability and Accountability Act (HIPAA).

Attend and successfully complete department and hospital training sessions and drills.

Operate advanced radio systems and other communications equipment.

Participate in station and equipment clean-up.

Perform other duties as assigned.

Knowledge

Principles of emergency ambulance and transportation procedures including emergency medical practices and first aid.

Emergency vehicle maintenance and operation, including all applicable federal and state driving licenses.

Safe emergency work practices.

Infectious control procedures.

Emergency radio communication procedures.

Medical terminology and documentation.

English grammar and composition.

Effective customer service techniques.

Ability

Safely and properly transport patients during ambulance transportation.

Read electronic and incident maps and follow map directions.

Work effectively in difficult and hazardous emergency situations and environments and carry out work assignments as instructed.

Listen carefully to understand others.

Remain calm in emergencies.

Communicate effectively both orally and in writing.

Prepare records and reports.

Provide effective customer service.

Establish and maintain effective and cooperative working relationships with City employees and the general public.

Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches.

Skill

Operating emergency medical vehicles and equipment.

Reading, writing, and communicating at an appropriate level.

Minimum Qualifications

Minimum of 18 years of age at the time of application.

Education Graduation from high school or the equivalent. Graduation from a Fire Academy or Fire Technology course work from an accredited college or university is desirable.

Experience Six months experience as an EMT on an ambulance is desirable.

Licenses and Certificates

Possession of a valid California Class C driver's license.

Possession of a valid American Heart Association Basic Life Support (BLS) certificate or the equivalent.

Possession of a valid State of California Emergency Medical Technician (EMT-1) Certification; a valid State of California Paramedic License may substitute for the EMT-1 Certification.

Possession of a valid California Department of Motor Vehicles Ambulance Driver certificate.

How to Apply Applicants must submit a completed online City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. Resumes, CVs and cover letters are not reviewed as part of the application screening process.

You must attach copies of the following documents:

A valid American Heart Association Basic Life Support (BLS) certificate or the equivalent.

Valid State of California Emergency Medical Technician (EMT-1) Certification or State of California Paramedic License.

Valid California Department of Motor Vehicles Ambulance Driver certificate.

Selection Process All applicants will be reviewed, and only those determined to be most qualified on the basis of experience, training, and education will be invited to participate in further selection steps. Potential phases include:

Training & Experience Evaluation (100% of process).

Department Interview (tentatively scheduled for the week of December 8, 2025).

Background Investigation.

Medical Examination.

Psychological Examination.

Inclusion & Diversity Statement The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal‑opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees.

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458‑8246, TDD (310) 458‑8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three workdays prior to the examination.

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