Apex Systems
Catering Support & Customer Service Representative
Join our team as a Catering Support & Customer Service Representative! Location: Shelton, CT (Hybrid Remote with 2 days/week onsite) Schedule: MondayFriday, 8:30 AM5:00 PM (Bonus if you're flexible to work 9:30 AM6:00 PM when needed) Contract: 3 Months (with potential to extend) Are you passionate about customer service and love helping people make great decisions? Do you thrive in a fast-paced environment where every call is a chance to make someone's day better? If so, we'd love to meet you! We're looking for a Catering Support & Customer Service Representative to be the friendly voice and organized mind behind our catering program. This is an entry-level role with room to growand a great opportunity to gain experience in sales, hospitality, and operations. What You'll Do: Become an expert in our catering offerings so you can confidently guide customers Answer calls, take orders, and respond to inquiries with professionalism and warmth Make thoughtful catering recommendations and follow up to ensure satisfaction Navigate multiple systems (phone, email, ordering portals, internal resources) with ease Keep accurate records and documentation Resolve customer issues quickly and empathetically Update customer profiles and data as needed Pitch in on other catering or special projects during downtime What You Bring: Excellent communication and active listening skills Sharp attention to detail and strong organizational habits A customer-first mindset with a knack for problem-solving Professionalism in every interaction A sales-oriented approach to helping customers Great time management and multitasking abilities Why You'll Love It Here: Collaborative and supportive team environment Opportunity to build skills in customer service, sales, and hospitality Flexible hybrid work setup Potential for contract extension Ready to make an impact and grow your career? Apply now and help us deliver exceptional catering experiencesone customer at a time.
Join our team as a Catering Support & Customer Service Representative! Location: Shelton, CT (Hybrid Remote with 2 days/week onsite) Schedule: MondayFriday, 8:30 AM5:00 PM (Bonus if you're flexible to work 9:30 AM6:00 PM when needed) Contract: 3 Months (with potential to extend) Are you passionate about customer service and love helping people make great decisions? Do you thrive in a fast-paced environment where every call is a chance to make someone's day better? If so, we'd love to meet you! We're looking for a Catering Support & Customer Service Representative to be the friendly voice and organized mind behind our catering program. This is an entry-level role with room to growand a great opportunity to gain experience in sales, hospitality, and operations. What You'll Do: Become an expert in our catering offerings so you can confidently guide customers Answer calls, take orders, and respond to inquiries with professionalism and warmth Make thoughtful catering recommendations and follow up to ensure satisfaction Navigate multiple systems (phone, email, ordering portals, internal resources) with ease Keep accurate records and documentation Resolve customer issues quickly and empathetically Update customer profiles and data as needed Pitch in on other catering or special projects during downtime What You Bring: Excellent communication and active listening skills Sharp attention to detail and strong organizational habits A customer-first mindset with a knack for problem-solving Professionalism in every interaction A sales-oriented approach to helping customers Great time management and multitasking abilities Why You'll Love It Here: Collaborative and supportive team environment Opportunity to build skills in customer service, sales, and hospitality Flexible hybrid work setup Potential for contract extension Ready to make an impact and grow your career? Apply now and help us deliver exceptional catering experiencesone customer at a time.