ASM Global
Human Resources Manager (Caesars Superdome / Smoothie King Center)
ASM Global, New Orleans, Louisiana, United States, 70123
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white‑label approach.
Our network of 450 venues worldwide hosts 20,000 events and entertains 165 million guests each year, powered by expertise across feasibility, consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world‑class live events and venues.
THE ROLE Assists in the development and implementation of company goals and priorities relating to financial management, accounting, purchasing, and/or payroll in compliance with State and Federal law, and Legends policies and procedures. Performs all aspects of Human Resource Operations, administration and maintenance of all Facility Benefit Programs.
Essential Duties & Responsibilities
Serve as the primary HR point of contact for all Food & Beverage department employees, ensuring alignment with company values, policies, and procedures.
Support F&B leadership with full‑cycle recruitment efforts, including job postings, screening, interviewing, and onboarding new hires.
Coordinate and facilitate training, performance reviews, and employee development initiatives specific to the F&B team.
Monitor compliance with federal, state, and local employment laws, as well as health and safety regulations within F&B operations.
Manage employee relations concerns within the department, conducting investigations and partnering with leadership to resolve issues.
Track and maintain F&B staff schedules, attendance records, and personnel files in accordance with company standards.
Collaborate with payroll and operations teams to ensure accurate timekeeping and compensation for F&B employees.
Assist with implementing and communicating HR programs, policies, and benefits to F&B staff.
Lead or support internal audits, safety meetings, and other compliance activities relevant to the F&B division.
Actively promote a positive and inclusive work environment, boosting team morale and retention within the department.
Qualifications To perform this job successfully, an individual must effectively perform each essential duty with energy and enthusiasm. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field.
3+ years of progressive HR experience, preferably within food & beverage, hospitality, or events industry.
Experience supporting high‑volume, hourly workforce environments and collaborating directly with operations teams.
Strong interpersonal and communication skills; ability to build trust across diverse teams.
Proven ability to manage multiple priorities in a fast‑paced, high‑volume environment.
Solid understanding of employment laws, HR best practices, and compliance standards.
Proficient in HRIS systems, scheduling tools, and Microsoft Office Suite.
Compensation Competitive salary commensurate with experience, and a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.
Location On site at Caesars Superdome / Smoothie King Center, New Orleans, LA.
WORKING CONDITIONS & PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
NOTE The essential responsibilities described above may be subject to change. This document does not state the only duties to be performed.
Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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Our network of 450 venues worldwide hosts 20,000 events and entertains 165 million guests each year, powered by expertise across feasibility, consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world‑class live events and venues.
THE ROLE Assists in the development and implementation of company goals and priorities relating to financial management, accounting, purchasing, and/or payroll in compliance with State and Federal law, and Legends policies and procedures. Performs all aspects of Human Resource Operations, administration and maintenance of all Facility Benefit Programs.
Essential Duties & Responsibilities
Serve as the primary HR point of contact for all Food & Beverage department employees, ensuring alignment with company values, policies, and procedures.
Support F&B leadership with full‑cycle recruitment efforts, including job postings, screening, interviewing, and onboarding new hires.
Coordinate and facilitate training, performance reviews, and employee development initiatives specific to the F&B team.
Monitor compliance with federal, state, and local employment laws, as well as health and safety regulations within F&B operations.
Manage employee relations concerns within the department, conducting investigations and partnering with leadership to resolve issues.
Track and maintain F&B staff schedules, attendance records, and personnel files in accordance with company standards.
Collaborate with payroll and operations teams to ensure accurate timekeeping and compensation for F&B employees.
Assist with implementing and communicating HR programs, policies, and benefits to F&B staff.
Lead or support internal audits, safety meetings, and other compliance activities relevant to the F&B division.
Actively promote a positive and inclusive work environment, boosting team morale and retention within the department.
Qualifications To perform this job successfully, an individual must effectively perform each essential duty with energy and enthusiasm. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field.
3+ years of progressive HR experience, preferably within food & beverage, hospitality, or events industry.
Experience supporting high‑volume, hourly workforce environments and collaborating directly with operations teams.
Strong interpersonal and communication skills; ability to build trust across diverse teams.
Proven ability to manage multiple priorities in a fast‑paced, high‑volume environment.
Solid understanding of employment laws, HR best practices, and compliance standards.
Proficient in HRIS systems, scheduling tools, and Microsoft Office Suite.
Compensation Competitive salary commensurate with experience, and a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.
Location On site at Caesars Superdome / Smoothie King Center, New Orleans, LA.
WORKING CONDITIONS & PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
NOTE The essential responsibilities described above may be subject to change. This document does not state the only duties to be performed.
Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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