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Softpath System

Sr Technical Product Manager - Next-Gen POS & Credit Card Payments

Softpath System, Bellevue, Washington, us, 98009

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Job Title: Sr Technical Product Manager - Next-Gen POS & Credit Card Payments Seattle based client Location: Seattle (on-site) Duration - 12 months ***/hr Visa -any

Role Overview We're seeking a Sr Technical Product Manager to lead the strategy and execution of retail and digital payments for our Next-Generation POS solutions. You'll drive innovation across POS, in-store transactions, and fraud prevention-delivering seamless, secure, and cost-effective guest experiences at scale.

Key Responsibilities

POS Systems for QSR • Drive the roadmap for next-gen POS payment systems optimized for speed, reliability, and barista/cashier usability • Deliver scalable POS payment solutions that enhance order throughput and reduce service time • Collaborate with store operations and engineering to modernize POS architecture for omnichannel ordering • Define and drive roadmap and solutions for POS credit card acceptance, including NFC tap-to-pay, Apple Pay, Google Pay, and chip transactions • Define and drive roadmap and solutions for payment devices such as Verifone, Toast, Ingenico, Clover, Square Digital Payments & Wallet • Define and drive roadmap and solutions for the use of digital payments in-store, such as app-based QR codes for Scan & Pay • Own PCI-compliant storage and tokenized payment systems for mobile and in-store transactions • Manage a high-volume payment orchestration API supporting millions of daily card-present and card-not-present transactions • Lead initiatives in network tokenization, least-cost routing, and mobile wallet integrations • Oversee integrations with major processors (CyberSource, WorldPay, Chase, PayPal, Venmo) and vault migration Fraud & Risk Management / Operational Efficiency • Lead development of real-time fraud detection systems across all payment and loyalty flows • Automate fraud remediation and account takeover (ATO) processes to reduce customer friction and operational overhead • Launch payment reconciliation and refund systems to streamline financial operations and reduce support costs • Partner with analytics and finance teams to identify and resolve payment discrepancies

Qualifications • 5+ years in technical product management, with experience in POS, payments, or fintech, preferably in QSR or retail • Strong technical background in payment systems, PCI compliance, and fraud prevention • Proven success in scaling high-availability platforms and integrating with third-party processors • BS in Computer Science, Engineering or related field; advanced coursework in Supply Chain is a plus