ECU Health
Application Analyst III - Professional Billing
ECU Health, Greenville, North Carolina, United States, 27834
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Application Analyst III - Professional Billing
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ECU Health
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This range is provided by ECU Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $83,637.00/yr - $138,008.00/yr
About ECU Health ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations. The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well‑being of eastern North Carolina through patient care, education and research.
Position Summary This position is responsible for the implementation, enhancement, and support of software applications following industry standards and best practice. The analyst will be required to define requirements, system design, analysis, build/configuration, testing, implementation, documentation, and support the applications that meet the specifications of a project or service request.
Key Responsibilities
Take initiative to meet and get consensus with end users for ongoing review of workflows associated with upcoming enhancements or system changes.
Coordinate and perform cross‑functional team evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures. Proactively evaluate and recommend business process and technology‑driven enhancement opportunities based on application system upgrades, releases and patches.
Analyze and resolve complex issues.
Provide well‑written and effective professional and technical documentation.
Demonstrate ability to manage small to medium scope projects following standards and procedures set by PMO methodology. Make effective decisions for self and team within scope of authority.
Adhere to Service Level Agreement (SLA). Recommend and coordinate activities with internal and external resources as needed to improve performance.
Communicate effectively in a professional style, both inside and outside of department, with customers in mind.
Promote cooperation and commitment within the team by working collaboratively with others and facilitating cross‑team involvement. Draw upon other members’ skills to improve team and department performance.
Hold oneself personally accountable to meet or exceed team expectations and reinforce behavior in others.
Application Analyst Team Overviews This position requires rotating on‑call responsibilities. All Application Analysts are required to provide core job duties for the following applications: Epic Electronic Medical Record, specifically Epic Resolute Professional Billing (SBO and non‑SBO), Professional Claims, Charger Router, and associated Epic tools such as Reporting Workbench and SlicerDicer, and integrated third‑party applications such as Optum Claims Manager, TrustCommerce, Instamed, and Availity.
Minimum Requirements
Bachelor's degree in computer science, Information Systems or Healthcare related field or relevant work experience required (or higher).
5+ years of experience as analyst implementing vendor packaged software applications.
Advanced knowledge and experience in leading system analysis with special emphasis on system methodologies, project management and business process reengineering related to information systems.
Capable of supporting multiple complex applications and facilitating cohesive integration of software applications among IS Teams and with business and clinical operations.
Works independently and demonstrates ability to train and mentor others with quantifiable and qualitative results.
Proven ability to conduct analysis, document findings, draft plans, execute, monitor and follow up.
Advanced knowledge and experience coordinating testing strategies to ensure accuracy, functionality and reliability of the system across modules.
Effective project leadership with IS and system business partners according to Information Services project methodology, within budget and on time.
Motivated to seek knowledge through self‑education, mentoring, etc. in areas pertaining to their current position.
Advanced knowledge of functional and technical operations of supported applications to effectively function as a consultant for IS, vendor and the business partner.
Recognized as a source of advanced knowledge and proactively functions in that capacity when sought after by others.
Obtains and maintains current primary and secondary system certifications from the vendor and continues education/learning to understand the functionality of supported application(s) as applicable to the job role.
For individuals clinically trained: demonstrate knowledge of clinical scope of practice and workflows for roles within clinical setting. Apply clinical knowledge and workflow design techniques to develop solutions that positively impact patient care. Communicate clinical concepts to technical team and complex system design concepts to end users. Understand application and clinical workflow. Responsible for analyzing user needs and developing solutions while adhering to best practice, organizational and regulatory standards.
Application Analyst III & IV are required to complete and maintain one primary Epic Certification/Accreditation directly related to the application and at least one secondary Certification/Accreditation, proficiency, or a minimum of two Epic Badges, all determined by manager.
Other Information Location — Remote
Offers of employment are subject to successful completion of all pre‑employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal‑opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information, testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Hospitals and Health Care
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Application Analyst III - Professional Billing
role at
ECU Health
Get AI-powered advice on this job and more exclusive features.
This range is provided by ECU Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $83,637.00/yr - $138,008.00/yr
About ECU Health ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations. The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well‑being of eastern North Carolina through patient care, education and research.
Position Summary This position is responsible for the implementation, enhancement, and support of software applications following industry standards and best practice. The analyst will be required to define requirements, system design, analysis, build/configuration, testing, implementation, documentation, and support the applications that meet the specifications of a project or service request.
Key Responsibilities
Take initiative to meet and get consensus with end users for ongoing review of workflows associated with upcoming enhancements or system changes.
Coordinate and perform cross‑functional team evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures. Proactively evaluate and recommend business process and technology‑driven enhancement opportunities based on application system upgrades, releases and patches.
Analyze and resolve complex issues.
Provide well‑written and effective professional and technical documentation.
Demonstrate ability to manage small to medium scope projects following standards and procedures set by PMO methodology. Make effective decisions for self and team within scope of authority.
Adhere to Service Level Agreement (SLA). Recommend and coordinate activities with internal and external resources as needed to improve performance.
Communicate effectively in a professional style, both inside and outside of department, with customers in mind.
Promote cooperation and commitment within the team by working collaboratively with others and facilitating cross‑team involvement. Draw upon other members’ skills to improve team and department performance.
Hold oneself personally accountable to meet or exceed team expectations and reinforce behavior in others.
Application Analyst Team Overviews This position requires rotating on‑call responsibilities. All Application Analysts are required to provide core job duties for the following applications: Epic Electronic Medical Record, specifically Epic Resolute Professional Billing (SBO and non‑SBO), Professional Claims, Charger Router, and associated Epic tools such as Reporting Workbench and SlicerDicer, and integrated third‑party applications such as Optum Claims Manager, TrustCommerce, Instamed, and Availity.
Minimum Requirements
Bachelor's degree in computer science, Information Systems or Healthcare related field or relevant work experience required (or higher).
5+ years of experience as analyst implementing vendor packaged software applications.
Advanced knowledge and experience in leading system analysis with special emphasis on system methodologies, project management and business process reengineering related to information systems.
Capable of supporting multiple complex applications and facilitating cohesive integration of software applications among IS Teams and with business and clinical operations.
Works independently and demonstrates ability to train and mentor others with quantifiable and qualitative results.
Proven ability to conduct analysis, document findings, draft plans, execute, monitor and follow up.
Advanced knowledge and experience coordinating testing strategies to ensure accuracy, functionality and reliability of the system across modules.
Effective project leadership with IS and system business partners according to Information Services project methodology, within budget and on time.
Motivated to seek knowledge through self‑education, mentoring, etc. in areas pertaining to their current position.
Advanced knowledge of functional and technical operations of supported applications to effectively function as a consultant for IS, vendor and the business partner.
Recognized as a source of advanced knowledge and proactively functions in that capacity when sought after by others.
Obtains and maintains current primary and secondary system certifications from the vendor and continues education/learning to understand the functionality of supported application(s) as applicable to the job role.
For individuals clinically trained: demonstrate knowledge of clinical scope of practice and workflows for roles within clinical setting. Apply clinical knowledge and workflow design techniques to develop solutions that positively impact patient care. Communicate clinical concepts to technical team and complex system design concepts to end users. Understand application and clinical workflow. Responsible for analyzing user needs and developing solutions while adhering to best practice, organizational and regulatory standards.
Application Analyst III & IV are required to complete and maintain one primary Epic Certification/Accreditation directly related to the application and at least one secondary Certification/Accreditation, proficiency, or a minimum of two Epic Badges, all determined by manager.
Other Information Location — Remote
Offers of employment are subject to successful completion of all pre‑employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal‑opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information, testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at ECU Health by 2x.
Sign in to set job alerts for “Application Analyst” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr