Brand Revolution
Account Manager at Experiential Marketing Firm
Brand Revolution, Cedar Park, Texas, United States, 78613
Account Manager (Brand Revolution)
The Account Manager drives the smooth delivery of client programs across Brand Revolution’s creative, production, and event services. Working alongside an Account Director, this role ensures every project is executed with precision — on time, on budget, and to the agency’s uncompromising standards of excellence.
Account Managers are trusted relationship builders and project leaders, balancing strategic support with operational rigor to ensure clients receive a seamless, high-value experience at every touchpoint.
Reports to: Account Director
Key Responsibilities Client Management
Serve as a key day-to-day point of contact for assigned clients, ensuring clear communication, accurate documentation, and consistent delivery.
Support the Account Director and Senior Account Director in developing and executing client strategies that align with business objectives.
Build trusted relationships with client counterparts by demonstrating reliability, responsiveness, and strong understanding of their brand and priorities.
Coordinate and lead regular client status meetings, ensuring agendas, actions, and follow-ups are documented and communicated.
Escalate risks or client concerns promptly to the Account Director or Senior Account Director, providing clear context and recommendations.
Project & Program Management
Manage end-to-end execution of assigned projects, including creative campaigns, events, media, and production deliverables.
Develop and maintain accurate project timelines, budgets, and status reports, ensuring all details are current and accessible.
Ensure deliverables are aligned with client expectations, scope, and budget.
Collaborate with internal departments (Creative, Strategy, Production, Media, and Accounting) to maintain smooth workflows and resolve issues.
Support the creation and management of Statements of Work (SOWs), budgets, and reconciliations.
Track project performance and provide input on post-project reviews to identify learnings and opportunities for improvement.
Ensure all work adheres to Brand Revolution’s established processes, templates, and quality standards.
Team Collaboration
Work closely with the full accounts team and internal teams to deliver integrated client solutions.
Ensure tasks are clearly assigned, deadlines are met, and documentation is properly maintained.
Participate in brainstorming sessions, creative reviews, and strategic discussions to contribute to program development.
Support knowledge sharing and collaboration across departments to enhance team performance and efficiency.
Foster a positive, solutions-oriented approach to teamwork, communication, and problem-solving.
Commercial & Financial Management
Support the Account Director and Senior Account Director in monitoring project budgets, ensuring profitability and adherence to approved scopes.
Track expenses and assist in financial reconciliation and invoicing processes.
Help identify opportunities for efficiency improvements or added value within existing client programs.
Maintain financial accuracy across project documentation, ensuring transparency and accountability.
Agency Contribution & Market Insight
Represent Brand Revolution’s values and approach in all client and internal interactions.
Contribute to continuous improvement by identifying ways to enhance client experience, workflows, or internal processes.
Support cross-functional collaboration and maintain a positive, proactive team culture.
Participate in training and development opportunities to strengthen professional and industry knowledge.
Qualifications & Experience
Bachelor’s degree in Marketing, Communications, Events, or a related field — or equivalent practical experience.
Minimum of 3 years’ experience in account management or client services, ideally within a marketing, creative, or production agency environment.
Proven ability to manage multiple concurrent projects with accuracy and attention to detail.
Strong understanding of agency workflows and cross-department collaboration.
Proficiency in Microsoft Office Suite; experience with project management systems such as Wrike, Box, or Salesforce preferred.
Valid U.S. Driver’s License and Passport.
Ability to work three days per week in the Cedar Park office.
Ability to travel domestically and internationally for client events, meetings, and site visits.
Knowledge, Skills & Abilities
Strong communication and relationship-building skills, both verbal and written.
Exceptional organizational and time management abilities.
Analytical and detail-oriented approach to planning and execution.
Calm and adaptable under pressure, with effective problem-solving skills.
Demonstrated ability to collaborate across diverse teams and disciplines.
Strategic mindset with a practical understanding of brand, creative, and event production processes.
Preferred: Experience with podcast, video, or live event production.
Preferred: Experience in a full-service agency environment.
Physical Requirements
Ability to sit, stand, walk, kneel, and use computer equipment for extended periods.
Must have reliable transportation for in-office and off-site work.
Ability to lift up to 25 pounds.
Suitable home workspace for remote work.
Equal Opportunity Statement Brand Revolution is a Fair Chance and Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment where everyone feels empowered to contribute their authentic selves. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, or disability.
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The Account Manager drives the smooth delivery of client programs across Brand Revolution’s creative, production, and event services. Working alongside an Account Director, this role ensures every project is executed with precision — on time, on budget, and to the agency’s uncompromising standards of excellence.
Account Managers are trusted relationship builders and project leaders, balancing strategic support with operational rigor to ensure clients receive a seamless, high-value experience at every touchpoint.
Reports to: Account Director
Key Responsibilities Client Management
Serve as a key day-to-day point of contact for assigned clients, ensuring clear communication, accurate documentation, and consistent delivery.
Support the Account Director and Senior Account Director in developing and executing client strategies that align with business objectives.
Build trusted relationships with client counterparts by demonstrating reliability, responsiveness, and strong understanding of their brand and priorities.
Coordinate and lead regular client status meetings, ensuring agendas, actions, and follow-ups are documented and communicated.
Escalate risks or client concerns promptly to the Account Director or Senior Account Director, providing clear context and recommendations.
Project & Program Management
Manage end-to-end execution of assigned projects, including creative campaigns, events, media, and production deliverables.
Develop and maintain accurate project timelines, budgets, and status reports, ensuring all details are current and accessible.
Ensure deliverables are aligned with client expectations, scope, and budget.
Collaborate with internal departments (Creative, Strategy, Production, Media, and Accounting) to maintain smooth workflows and resolve issues.
Support the creation and management of Statements of Work (SOWs), budgets, and reconciliations.
Track project performance and provide input on post-project reviews to identify learnings and opportunities for improvement.
Ensure all work adheres to Brand Revolution’s established processes, templates, and quality standards.
Team Collaboration
Work closely with the full accounts team and internal teams to deliver integrated client solutions.
Ensure tasks are clearly assigned, deadlines are met, and documentation is properly maintained.
Participate in brainstorming sessions, creative reviews, and strategic discussions to contribute to program development.
Support knowledge sharing and collaboration across departments to enhance team performance and efficiency.
Foster a positive, solutions-oriented approach to teamwork, communication, and problem-solving.
Commercial & Financial Management
Support the Account Director and Senior Account Director in monitoring project budgets, ensuring profitability and adherence to approved scopes.
Track expenses and assist in financial reconciliation and invoicing processes.
Help identify opportunities for efficiency improvements or added value within existing client programs.
Maintain financial accuracy across project documentation, ensuring transparency and accountability.
Agency Contribution & Market Insight
Represent Brand Revolution’s values and approach in all client and internal interactions.
Contribute to continuous improvement by identifying ways to enhance client experience, workflows, or internal processes.
Support cross-functional collaboration and maintain a positive, proactive team culture.
Participate in training and development opportunities to strengthen professional and industry knowledge.
Qualifications & Experience
Bachelor’s degree in Marketing, Communications, Events, or a related field — or equivalent practical experience.
Minimum of 3 years’ experience in account management or client services, ideally within a marketing, creative, or production agency environment.
Proven ability to manage multiple concurrent projects with accuracy and attention to detail.
Strong understanding of agency workflows and cross-department collaboration.
Proficiency in Microsoft Office Suite; experience with project management systems such as Wrike, Box, or Salesforce preferred.
Valid U.S. Driver’s License and Passport.
Ability to work three days per week in the Cedar Park office.
Ability to travel domestically and internationally for client events, meetings, and site visits.
Knowledge, Skills & Abilities
Strong communication and relationship-building skills, both verbal and written.
Exceptional organizational and time management abilities.
Analytical and detail-oriented approach to planning and execution.
Calm and adaptable under pressure, with effective problem-solving skills.
Demonstrated ability to collaborate across diverse teams and disciplines.
Strategic mindset with a practical understanding of brand, creative, and event production processes.
Preferred: Experience with podcast, video, or live event production.
Preferred: Experience in a full-service agency environment.
Physical Requirements
Ability to sit, stand, walk, kneel, and use computer equipment for extended periods.
Must have reliable transportation for in-office and off-site work.
Ability to lift up to 25 pounds.
Suitable home workspace for remote work.
Equal Opportunity Statement Brand Revolution is a Fair Chance and Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment where everyone feels empowered to contribute their authentic selves. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, or disability.
#J-18808-Ljbffr