OKANA Resort & Indoor Waterpark
Banquet Captain
OKANA Resort & Indoor Waterpark, Oklahoma City, Oklahoma, United States, 73116
1 day ago Be among the first 25 applicants
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out
this video
for more information on our great company!
About Our Property
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination. #BMC-Okana
Job Summary
Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.
Join our Banquet team as a Banquet Captain!
Our employees are Experience Curators who are professional memory‑makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over‑the‑top experiences that wow our guests time after time.
What You Will Have An Opportunity To Do
Our Vision for our team members:
Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world‑class destination
Contribute to our distinctive atmosphere and foster your personal and professional growth
An individual committed to creating exceptional guest experiences
Be appreciated for what you bring to the team
Learn and grow with a company that values its associates
Why OKANA
Competitive wages
People‑first culture
Health insurance
Retirement savings
Growth opportunities
Paid time off
Festive environment
Perks & discounts
About The Role
The Banquet Captain is an entry level supervisory position who performs as a shift, responsible for the coordination and execution of all banquet events. This role requires leadership of a team that are selected and trained to provide the highest standards of customer service and guest satisfaction. This individual must be a hands‑on supervisor to work banquet events, directing the service staff and handling all client needs and requests in an expeditious manner.
What You Will Be Doing
Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
Keep work areas clean and organized.
Know food preparation and service.
Promote employee empowerment.
Report all unsafe conditions immediately.
Select, train, supervise, develop, discipline and counsel employees according to Pyramid Global Hospitality policies and procedures.
Utilize knowledge of physical capabilities of banquet space.
Complete all necessary paperwork, meeting all due dates.
Know basic bar terminology and wine service.
Order supplies for banquet department.
Oversee and assist in collection of payments for banquet functions.
Perform in the capacity of any position supervised.
Responsible for monthly inventory of all banquet equipment.
Set up banquet rooms for functions (chairs, tables, linens, etc.).
Solve unusual customer requests creatively.
Attend required meetings.
Complete other duties as assigned by supervisor to include cross training.
What You Bring To The Role
High School Diploma required.
3+ years of Banquet experience; 2 years in a supervisory role.
Strong organizational skills; ability to multitask effectively.
Computer proficiency in Microsoft Office and point of sale software.
Good communication skills; Read, write and speak English fluently.
Customer centric approach in dealing with the public and OKANA associates.
OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
What are we looking for?
HIGH SCHOOL DIPLOMA OR EQUIVALENT REQUIRED; COLLEGE COURSEWORK IN HOSPITALITY OR RELATED FIELD PREFERRED.
3+ years of banquet or event service experience, with at least 2 years in a leadership or supervisory role.
Strong organizational and multitasking abilities with an eye for detail.
Proficiency with Microsoft Office, POS systems, and digital collaboration tools.
Excellent verbal and written communication skills. Bilingual skills a plus.
Proven ability to lead diverse teams, foster inclusion, and motivate others toward shared goals.
Customer‑first mindset with a passion for creating exceptional guest experiences.
Open availability including holidays and weekends.
Maintain all relevant Food & Beverage certifications.
Compensation
$19.50
$19.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, ...
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitality
Referrals increase your chances of interviewing at OKANA Resort & Indoor Waterpark by 2x
Get notified about new Banquet Captain jobs in Oklahoma City, OK.
#J-18808-Ljbffr
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out
this video
for more information on our great company!
About Our Property
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination. #BMC-Okana
Job Summary
Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.
Join our Banquet team as a Banquet Captain!
Our employees are Experience Curators who are professional memory‑makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over‑the‑top experiences that wow our guests time after time.
What You Will Have An Opportunity To Do
Our Vision for our team members:
Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world‑class destination
Contribute to our distinctive atmosphere and foster your personal and professional growth
An individual committed to creating exceptional guest experiences
Be appreciated for what you bring to the team
Learn and grow with a company that values its associates
Why OKANA
Competitive wages
People‑first culture
Health insurance
Retirement savings
Growth opportunities
Paid time off
Festive environment
Perks & discounts
About The Role
The Banquet Captain is an entry level supervisory position who performs as a shift, responsible for the coordination and execution of all banquet events. This role requires leadership of a team that are selected and trained to provide the highest standards of customer service and guest satisfaction. This individual must be a hands‑on supervisor to work banquet events, directing the service staff and handling all client needs and requests in an expeditious manner.
What You Will Be Doing
Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.
Keep work areas clean and organized.
Know food preparation and service.
Promote employee empowerment.
Report all unsafe conditions immediately.
Select, train, supervise, develop, discipline and counsel employees according to Pyramid Global Hospitality policies and procedures.
Utilize knowledge of physical capabilities of banquet space.
Complete all necessary paperwork, meeting all due dates.
Know basic bar terminology and wine service.
Order supplies for banquet department.
Oversee and assist in collection of payments for banquet functions.
Perform in the capacity of any position supervised.
Responsible for monthly inventory of all banquet equipment.
Set up banquet rooms for functions (chairs, tables, linens, etc.).
Solve unusual customer requests creatively.
Attend required meetings.
Complete other duties as assigned by supervisor to include cross training.
What You Bring To The Role
High School Diploma required.
3+ years of Banquet experience; 2 years in a supervisory role.
Strong organizational skills; ability to multitask effectively.
Computer proficiency in Microsoft Office and point of sale software.
Good communication skills; Read, write and speak English fluently.
Customer centric approach in dealing with the public and OKANA associates.
OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
What are we looking for?
HIGH SCHOOL DIPLOMA OR EQUIVALENT REQUIRED; COLLEGE COURSEWORK IN HOSPITALITY OR RELATED FIELD PREFERRED.
3+ years of banquet or event service experience, with at least 2 years in a leadership or supervisory role.
Strong organizational and multitasking abilities with an eye for detail.
Proficiency with Microsoft Office, POS systems, and digital collaboration tools.
Excellent verbal and written communication skills. Bilingual skills a plus.
Proven ability to lead diverse teams, foster inclusion, and motivate others toward shared goals.
Customer‑first mindset with a passion for creating exceptional guest experiences.
Open availability including holidays and weekends.
Maintain all relevant Food & Beverage certifications.
Compensation
$19.50
$19.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, ...
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Hospitality
Referrals increase your chances of interviewing at OKANA Resort & Indoor Waterpark by 2x
Get notified about new Banquet Captain jobs in Oklahoma City, OK.
#J-18808-Ljbffr