W3Global
2 days ago Be among the first 25 applicants
About Company is the largest commercial furniture dealer in the world, with over 79 years of experience and more than 435 full‑time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best‑in‑class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost‑effective results, we address business challenges and activate brands.
Overview Company is currently seeking a
Sales Coordinator
to join our
Orlando, Florida
team. The Sales Coordinator is a crucial part of our sales team, responsible for providing high‑level customer service, supporting the sales staff, and ensuring that all orders and projects are managed efficiently from start to finish. This role will be vital in helping us meet and exceed our customers' expectations of "Delivering Perfect."
Key Responsibilities
Assist in the preparation of quotes and orders, ensuring accuracy in pricing and product details.
Coordinate with vendors to confirm order details and follow up on acknowledgments.
Maintain updated records of client interactions and order statuses in our internal systems.
Support the sales team by managing small to mid‑sized projects under supervision.
Organize and color‑code floor plans and product counts for client presentations.
Assist with the creation of sales reports and documentation required for meetings.
Request and track Certificates of Insurance (COI) as needed for project installations.
Provide excellent customer service by addressing client inquiries and ensuring timely responses.
Support the team in organizing and preparing materials for client installations, including managing punch lists, and assisting with the resolution of any discrepancies.
Collaborate with the Senior Sales Coordinators and Sales Managers to ensure all projects are completed on time and within scope.
Order Follow‑up
Confirm receipt of purchase orders with vendors.
Confirm receipt of vendor acknowledgments.
Create and manage vendor requests for deposits.
Lead resolution of acknowledgment discrepancies.
Create order status reports (initiate and maintain throughout).
Pre‑Installation
Create operations requests (advise union/non‑union; standard time or overtime).
Assist in the preparation of installation packages/binders.
Installation
Maintain punch list documentation (dates, advising clients).
Order punch list items (if necessary/requested).
Create laser and RA tickets when PM is not involved to prompt freight claims.
Complete installation.
Post‑Installation
Invoicing upon delivery and installation.
Manage day‑two orders.
Maintain client contact to ensure satisfaction.
Other
Input new customers and vendors.
Request warranty information.
Compile product mix reports.
Skills & Qualifications
High School Diploma plus 1–2 years of professional experience.
Bachelor's degree or equivalent.
Steelcase and Hedberg experience required.
Furniture or dealership experience a plus but not required.
Proficiency in Microsoft Office (Outlook, Excel, Word).
Strong written and oral communication skills.
Ability to take initiative and think proactively.
Comfortable handling multiple tasks at a time.
Proven organizational and time management skills.
Critical thinking capabilities to solve issues.
Understanding and adherence to deadlines.
Ability to work well in a team environment.
Referrals increase your chances of interviewing at W3Global by 2x.
Get notified about new Account Coordinator jobs in
Orlando, FL .
#J-18808-Ljbffr
About Company is the largest commercial furniture dealer in the world, with over 79 years of experience and more than 435 full‑time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best‑in‑class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost‑effective results, we address business challenges and activate brands.
Overview Company is currently seeking a
Sales Coordinator
to join our
Orlando, Florida
team. The Sales Coordinator is a crucial part of our sales team, responsible for providing high‑level customer service, supporting the sales staff, and ensuring that all orders and projects are managed efficiently from start to finish. This role will be vital in helping us meet and exceed our customers' expectations of "Delivering Perfect."
Key Responsibilities
Assist in the preparation of quotes and orders, ensuring accuracy in pricing and product details.
Coordinate with vendors to confirm order details and follow up on acknowledgments.
Maintain updated records of client interactions and order statuses in our internal systems.
Support the sales team by managing small to mid‑sized projects under supervision.
Organize and color‑code floor plans and product counts for client presentations.
Assist with the creation of sales reports and documentation required for meetings.
Request and track Certificates of Insurance (COI) as needed for project installations.
Provide excellent customer service by addressing client inquiries and ensuring timely responses.
Support the team in organizing and preparing materials for client installations, including managing punch lists, and assisting with the resolution of any discrepancies.
Collaborate with the Senior Sales Coordinators and Sales Managers to ensure all projects are completed on time and within scope.
Order Follow‑up
Confirm receipt of purchase orders with vendors.
Confirm receipt of vendor acknowledgments.
Create and manage vendor requests for deposits.
Lead resolution of acknowledgment discrepancies.
Create order status reports (initiate and maintain throughout).
Pre‑Installation
Create operations requests (advise union/non‑union; standard time or overtime).
Assist in the preparation of installation packages/binders.
Installation
Maintain punch list documentation (dates, advising clients).
Order punch list items (if necessary/requested).
Create laser and RA tickets when PM is not involved to prompt freight claims.
Complete installation.
Post‑Installation
Invoicing upon delivery and installation.
Manage day‑two orders.
Maintain client contact to ensure satisfaction.
Other
Input new customers and vendors.
Request warranty information.
Compile product mix reports.
Skills & Qualifications
High School Diploma plus 1–2 years of professional experience.
Bachelor's degree or equivalent.
Steelcase and Hedberg experience required.
Furniture or dealership experience a plus but not required.
Proficiency in Microsoft Office (Outlook, Excel, Word).
Strong written and oral communication skills.
Ability to take initiative and think proactively.
Comfortable handling multiple tasks at a time.
Proven organizational and time management skills.
Critical thinking capabilities to solve issues.
Understanding and adherence to deadlines.
Ability to work well in a team environment.
Referrals increase your chances of interviewing at W3Global by 2x.
Get notified about new Account Coordinator jobs in
Orlando, FL .
#J-18808-Ljbffr