Ultimate LLC
Job Description
Job Title: Customer Service Desk Associate Department: Customer Service Contact Center Location: Torrance, CA
Job Description This position is responsible for performing customer service functions by handling travel arrangements and responding to travel-related inquiries to meet customer needs and promote quality service.
Principal Accountabilities Perform customer service functions
Perform general administrative tasks
Skills and Qualifications Required Bilingual proficiency in Native Japanese and English Japanese - Proficient English - Read, Write, Speak
Availability to work 8-hour shifts, including weekends and holidays Demonstrated reliability and dependability Ability to operate computer terminals and telephone equipment (handsets/headsets) for extended periods Strong verbal communication skills Effective reading comprehension Good interpersonal skills Active listening skills Strong analytical ability Must be legally authorized to work in the United States (visa sponsorship not provided) Associate degree preferred
Status: Full-time, Non-exempt
Schedule: 8-hour shifts between 5:00 AM - 3:00 PM PST and 6:00 AM - 4:00 PM PDT, including weekends and holidays
Benefits Paid company holidays Sick leave and vacation Shift swap/day trade options Health insurance (medical, vision, dental) Flexible spending accounts Employee assistance program Life insurance and optional voluntary life insurance 401(k) retirement plan Travel benefits (international and domestic) Pre-tax mass commuter benefit Bereavement leave
Longevity awards and associated paid holiday
Educational assistance
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -102025-406790
Job Title: Customer Service Desk Associate Department: Customer Service Contact Center Location: Torrance, CA
Job Description This position is responsible for performing customer service functions by handling travel arrangements and responding to travel-related inquiries to meet customer needs and promote quality service.
Principal Accountabilities Perform customer service functions
Perform general administrative tasks
Skills and Qualifications Required Bilingual proficiency in Native Japanese and English Japanese - Proficient English - Read, Write, Speak
Availability to work 8-hour shifts, including weekends and holidays Demonstrated reliability and dependability Ability to operate computer terminals and telephone equipment (handsets/headsets) for extended periods Strong verbal communication skills Effective reading comprehension Good interpersonal skills Active listening skills Strong analytical ability Must be legally authorized to work in the United States (visa sponsorship not provided) Associate degree preferred
Status: Full-time, Non-exempt
Schedule: 8-hour shifts between 5:00 AM - 3:00 PM PST and 6:00 AM - 4:00 PM PDT, including weekends and holidays
Benefits Paid company holidays Sick leave and vacation Shift swap/day trade options Health insurance (medical, vision, dental) Flexible spending accounts Employee assistance program Life insurance and optional voluntary life insurance 401(k) retirement plan Travel benefits (international and domestic) Pre-tax mass commuter benefit Bereavement leave
Longevity awards and associated paid holiday
Educational assistance
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -102025-406790