Inside Higher Ed
Security Systems Specialist-Overnight Shift (Hopkins Bloomberg Center)
Inside Higher Ed, Washington, District of Columbia, us, 20022
Security Systems Specialist-Overnight Shift (Hopkins Bloomberg Center)
We are seeking a motivated, enthusiastic and customer service-oriented individual for the position of University
Security Systems Specialist (Overnight Shift)
at the Hopkins Bloomberg Center in Washington, DC. This position is for the overnight shift (11:30?PM?7:00?AM). Specific Duties And Responsibilities Monitor and respond to proprietary closed-circuit television systems for events or activities that may require a security response. Provide general assistance and information to University students, faculty, staff and visitors. Complete tasks as may be necessary for the operation of the Command Center. Answer telephone and radio calls (emergency or non-emergency), assess the nature of the call and determine appropriate level of response. Dispatch the appropriate level of public safety response per University policy and guidelines. Coordinate responses of HBC Public Safety, Facilities Management, Student Affairs and transmit pertinent information to University security personnel. Track locations of public safety personnel and relay pertinent information. Contact and facilitate law enforcement and/or Fire and EMS response to university incidents. Keep Public Safety management apprised of emerging and ongoing incidents. Create and maintain manual and computerized reports, logs, records and data. Promulgate schedules of events and building access requirements. Serve as the University switchboard and the liaison for student health care and facilities emergency maintenance during non-business hours. Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments. The omission of specific duties does not preclude the manager from assigning duties that are logically related to the position.
Requirements
Must be available to work weekends, holidays and other non-regularly scheduled shifts.
Knowledge, Skills And Abilities
Proficiency in Microsoft Office Suite is required; must be familiar with each program and Windows computers for troubleshooting computer?related issues; skills to utilize innovative, wireless technology. Proficient in CCTV systems, video analytics, camera positioning and knowledge of different surveillance technologies. Must be familiar with basic software troubleshooting of any camera system issues. Must have ability to handle both common and crisis situations calmly and efficiently. Must possess exceptional written and verbal communication skills and be able to prepare comprehensive reports and logs in neat, legible handwriting. Must be able to read and understand all operating procedures and instructions. Must display exceptional customer service and communication skills and the ability to interact with others in a professional and effective manner. Must have demonstrated ability to handle complex assignments.
Minimum Qualifications
High school Diploma/GED required. Two (2) years related experience working with security systems, including familiarity with communication technology and call-taken techniques. Must be able to pass an extensive Maryland State Police/F.B.I. background investigation and complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening. Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Prior law enforcement communications call center, security company communications center, or emergency management agency experience. Crime analyst or criminal research specialist experience. Associate of Arts (AA) degree in Criminal Justice, Business, Liberal Arts, Cyber Security or Social Sciences.
Compensation and Benefits
Starting Salary Range: $16.20 - $28.80 per hour (commensurate with experience). Full-time, non-exempt. Schedule: Monday?Friday 11:30?PM?7:00?AM. Location: District of Columbia. Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. This is in compliance with federal EEO laws and includes full accommodations for individuals with disabilities. EEO Statement
EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information
If you require special assistance or accommodation during the pre-employment process, contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call Maryland Relay or dial 711. For more information, visit https://accessibility.jhu.edu/. Vaccine Requirements
Johns Hopkins University requires all faculty, staff and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. #J-18808-Ljbffr
We are seeking a motivated, enthusiastic and customer service-oriented individual for the position of University
Security Systems Specialist (Overnight Shift)
at the Hopkins Bloomberg Center in Washington, DC. This position is for the overnight shift (11:30?PM?7:00?AM). Specific Duties And Responsibilities Monitor and respond to proprietary closed-circuit television systems for events or activities that may require a security response. Provide general assistance and information to University students, faculty, staff and visitors. Complete tasks as may be necessary for the operation of the Command Center. Answer telephone and radio calls (emergency or non-emergency), assess the nature of the call and determine appropriate level of response. Dispatch the appropriate level of public safety response per University policy and guidelines. Coordinate responses of HBC Public Safety, Facilities Management, Student Affairs and transmit pertinent information to University security personnel. Track locations of public safety personnel and relay pertinent information. Contact and facilitate law enforcement and/or Fire and EMS response to university incidents. Keep Public Safety management apprised of emerging and ongoing incidents. Create and maintain manual and computerized reports, logs, records and data. Promulgate schedules of events and building access requirements. Serve as the University switchboard and the liaison for student health care and facilities emergency maintenance during non-business hours. Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments. The omission of specific duties does not preclude the manager from assigning duties that are logically related to the position.
Requirements
Must be available to work weekends, holidays and other non-regularly scheduled shifts.
Knowledge, Skills And Abilities
Proficiency in Microsoft Office Suite is required; must be familiar with each program and Windows computers for troubleshooting computer?related issues; skills to utilize innovative, wireless technology. Proficient in CCTV systems, video analytics, camera positioning and knowledge of different surveillance technologies. Must be familiar with basic software troubleshooting of any camera system issues. Must have ability to handle both common and crisis situations calmly and efficiently. Must possess exceptional written and verbal communication skills and be able to prepare comprehensive reports and logs in neat, legible handwriting. Must be able to read and understand all operating procedures and instructions. Must display exceptional customer service and communication skills and the ability to interact with others in a professional and effective manner. Must have demonstrated ability to handle complex assignments.
Minimum Qualifications
High school Diploma/GED required. Two (2) years related experience working with security systems, including familiarity with communication technology and call-taken techniques. Must be able to pass an extensive Maryland State Police/F.B.I. background investigation and complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening. Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Prior law enforcement communications call center, security company communications center, or emergency management agency experience. Crime analyst or criminal research specialist experience. Associate of Arts (AA) degree in Criminal Justice, Business, Liberal Arts, Cyber Security or Social Sciences.
Compensation and Benefits
Starting Salary Range: $16.20 - $28.80 per hour (commensurate with experience). Full-time, non-exempt. Schedule: Monday?Friday 11:30?PM?7:00?AM. Location: District of Columbia. Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. This is in compliance with federal EEO laws and includes full accommodations for individuals with disabilities. EEO Statement
EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information
If you require special assistance or accommodation during the pre-employment process, contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call Maryland Relay or dial 711. For more information, visit https://accessibility.jhu.edu/. Vaccine Requirements
Johns Hopkins University requires all faculty, staff and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. #J-18808-Ljbffr