JPMorganChase
eCommerce, Senior Product Associate-Payments
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Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Merchant Services, eCommerce Payments Products and Solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross‑functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
Considers and plans for upstream and downstream implications of new product features on the overall product experience.
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
Writes the requirements, epics, and user stories to support product development.
Required Qualifications, Capabilities, And Skills
3+ years of experience or equivalent expertise in product management or a relevant domain area.
Proficient knowledge of the product development life cycle.
Experience in product life cycle activities including discovery and requirements definition.
Developing knowledge of data analytics and data literacy.
Preferred Qualifications, Capabilities, And Skills
Demonstrated prior experience working in a highly matrixed, complex organization.
Familiarity with software product development life cycle.
Familiarity with payments, merchant services, merchant acquiring, payment processing, and fintech payments products.
Experience in the payment space; Payment networks, Issuer, ISV, Payfac or other relevant experience.
Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
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Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Merchant Services, eCommerce Payments Products and Solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross‑functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
Considers and plans for upstream and downstream implications of new product features on the overall product experience.
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
Writes the requirements, epics, and user stories to support product development.
Required Qualifications, Capabilities, And Skills
3+ years of experience or equivalent expertise in product management or a relevant domain area.
Proficient knowledge of the product development life cycle.
Experience in product life cycle activities including discovery and requirements definition.
Developing knowledge of data analytics and data literacy.
Preferred Qualifications, Capabilities, And Skills
Demonstrated prior experience working in a highly matrixed, complex organization.
Familiarity with software product development life cycle.
Familiarity with payments, merchant services, merchant acquiring, payment processing, and fintech payments products.
Experience in the payment space; Payment networks, Issuer, ISV, Payfac or other relevant experience.
Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
#J-18808-Ljbffr