Telecare Corporation
MCRT NOC Clinician-Unlicensed - Mental Health 628
Telecare Corporation, San Mateo, California, United States, 94409
Description
Sign On Bonus: $3,000
Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.
The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.
Shifts Available:
NOC shift 11 pm to 7:30 am
Full Time: Tuesday- Saturday
Expected starting wage range is $$110,112.91 - $$136,029.35. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
Passion, Mindset, and Innovation Set Us Apart
Telecare's behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis.
MCRT is creating an opportunity to intervene in a unique way that has never been done before in our system of care.
This program collaborates and accepts referrals from the Access and Crisis Line (ACL) and law enforcement.
MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management.
Each team will respond to calls from the mobile crisis van to provide services directly in the field
We are building a multi-cultural, multi-racial, multi-generational, and inclusive team to help those in need.
We will redefine the way we respond to our community members and their families when they are vulnerable and suffering from a mental health crisis and/or drug/alcohol use. Ready to make a difference?
What's In it For You?
Team consultation and collaboration
Ongoing program, team, and leader development/training
Leadership succession planning - opportunity for growth within program and company
Program expansion will continue to offer further professional growth
Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
Online University Tuition Discount and Company Scholarships
Paid Time Off: For FT Employee it is 16.7 days in your first year
Nine Paid Holidays
Low-cost Medical, Vision and Dental Insurance options
Two retirement plans: 401K & Employee Stock Ownership Plan (ESOP)
Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
For hourly staff only: bilingual pay
What are the qualifications? (Must Have)
A Master's Degree in Social Sciencesor related field
Current registration with CA BBS as an AMFT, APCC, ACSW
Two (2) years of experience in providing crisis management and mental health services
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use your company vehicle to drive clients to appointments and groups, etc.
What will your role entail?
Dispatched and responds to emergency / crisis events in the community across the County
Provides onsite therapeutic interventions support to persons and families in crisis
Collaborates with other First Responders as needed to provide onsite crisis support including, but not limited to, transporting members to appropriate levels of care
Will act as a leader for the dispatched mobile team, providing clinical guidance and instruction to team members
Will complete a concise assessment to paint a clinical picture of the members needs and provide appropriate treatment recommendations
Making appropriate referrals for placement, case management and aftercare services, as assigned
Developing and maintaining an awareness of community resource
EOE AA M/F/V/Disability
*Benefits vary depending on status, shift, etc.
Full Job Description can be provided by the program.
Keywords: Mental Health, Crisis Intervention and Stabilization, AMFT, APCC, ASW, RPA, Counseling, Clinical Lead, Field Clinician, Community Behavioral Health, Mobile Crisis Team, Non-Law Enforcement
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
POSITION SUMMARY
The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. Mobile Crisis Response Team (MCRT) Clinician provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention.
QUALIFICATIONS
Required:
* A Master's Degree in Social Work or related field, working towards licensure and registered with the Board of Behavioral Science as ASW, AMFT, APCC
* Two (2) years' experience providing crisis response with mentally ill individuals
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
ESSENTIAL FUNCTIONS
* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders.
Provides telephone screening, triage and referral services to persons in crisis.
Receives calls and dispatches teams per service agreement
Uses county approved tools for assessments
Meets all response service levels per agreement
Enters call data into tracking system as required
Engages and establishes a therapeutic relationship with client callers
Provides accurate diagnostic consultation to team members, as requested
Provides onsite support to persons in crisis as needed
Provides consultation/interpretation to clients and their families regarding service option
Recommends and establishes general policies, structures and controls
Collaborates with Program Director/Administrator to ensure program offers individuals served increasing opportunities for employment, social integration and independent living
Maintains and participates actively in program activities
Participates in the program evaluation process, utilizing results to identify needs, establish goals and directions for future planning
Attends and oversees the monthly Utilization Review process
Oversees all referrals to the Program
Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care; provides direct services to clients, families and clients' community supports
Establishes and maintains a therapeutic relationship with persons served
Attends and participates in primary therapy, community meetings, family therapy, and groups
Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions
Reviews and implements client service plans
Actively facilitates and participates in team meetings and service planning meetings
Provides leadership in facilitating the team process
Provides 24 on-call (cell phone) coverage as needed
Provides education/training to other team members as necessary
Assures that clients know and understand their legal status and rights
Provides weekend/on-call service/back-up and crisis intervention
Completes the Monthly Status Report to the County
Ensures all clinical issues are addressed around hospitalization of members served
Assists with Service Coordination Plan, including:
o Making appropriate referrals for placement, case management and aftercare services, as assigned.
o Coordinating with the Office Coordinator to assure that client benefits and finance are in order, as assigned
o Developing and maintaining an awareness of community resources
Acts as Custodian of Records; determining best practices re confidentiality etc.
* If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
* If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
* Ability to work effectively as a member of a multidisciplinary team
* Thorough understanding of client rights
* Knowledge of persistent mental illness and basic medical and psychiatric terminology
* Understanding of issues pertaining to older adults
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Sign On Bonus: $3,000
Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.
The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.
Shifts Available:
NOC shift 11 pm to 7:30 am
Full Time: Tuesday- Saturday
Expected starting wage range is $$110,112.91 - $$136,029.35. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
Passion, Mindset, and Innovation Set Us Apart
Telecare's behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis.
MCRT is creating an opportunity to intervene in a unique way that has never been done before in our system of care.
This program collaborates and accepts referrals from the Access and Crisis Line (ACL) and law enforcement.
MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management.
Each team will respond to calls from the mobile crisis van to provide services directly in the field
We are building a multi-cultural, multi-racial, multi-generational, and inclusive team to help those in need.
We will redefine the way we respond to our community members and their families when they are vulnerable and suffering from a mental health crisis and/or drug/alcohol use. Ready to make a difference?
What's In it For You?
Team consultation and collaboration
Ongoing program, team, and leader development/training
Leadership succession planning - opportunity for growth within program and company
Program expansion will continue to offer further professional growth
Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
Online University Tuition Discount and Company Scholarships
Paid Time Off: For FT Employee it is 16.7 days in your first year
Nine Paid Holidays
Low-cost Medical, Vision and Dental Insurance options
Two retirement plans: 401K & Employee Stock Ownership Plan (ESOP)
Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
For hourly staff only: bilingual pay
What are the qualifications? (Must Have)
A Master's Degree in Social Sciencesor related field
Current registration with CA BBS as an AMFT, APCC, ACSW
Two (2) years of experience in providing crisis management and mental health services
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use your company vehicle to drive clients to appointments and groups, etc.
What will your role entail?
Dispatched and responds to emergency / crisis events in the community across the County
Provides onsite therapeutic interventions support to persons and families in crisis
Collaborates with other First Responders as needed to provide onsite crisis support including, but not limited to, transporting members to appropriate levels of care
Will act as a leader for the dispatched mobile team, providing clinical guidance and instruction to team members
Will complete a concise assessment to paint a clinical picture of the members needs and provide appropriate treatment recommendations
Making appropriate referrals for placement, case management and aftercare services, as assigned
Developing and maintaining an awareness of community resource
EOE AA M/F/V/Disability
*Benefits vary depending on status, shift, etc.
Full Job Description can be provided by the program.
Keywords: Mental Health, Crisis Intervention and Stabilization, AMFT, APCC, ASW, RPA, Counseling, Clinical Lead, Field Clinician, Community Behavioral Health, Mobile Crisis Team, Non-Law Enforcement
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
POSITION SUMMARY
The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. Mobile Crisis Response Team (MCRT) Clinician provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention.
QUALIFICATIONS
Required:
* A Master's Degree in Social Work or related field, working towards licensure and registered with the Board of Behavioral Science as ASW, AMFT, APCC
* Two (2) years' experience providing crisis response with mentally ill individuals
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
ESSENTIAL FUNCTIONS
* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders.
Provides telephone screening, triage and referral services to persons in crisis.
Receives calls and dispatches teams per service agreement
Uses county approved tools for assessments
Meets all response service levels per agreement
Enters call data into tracking system as required
Engages and establishes a therapeutic relationship with client callers
Provides accurate diagnostic consultation to team members, as requested
Provides onsite support to persons in crisis as needed
Provides consultation/interpretation to clients and their families regarding service option
Recommends and establishes general policies, structures and controls
Collaborates with Program Director/Administrator to ensure program offers individuals served increasing opportunities for employment, social integration and independent living
Maintains and participates actively in program activities
Participates in the program evaluation process, utilizing results to identify needs, establish goals and directions for future planning
Attends and oversees the monthly Utilization Review process
Oversees all referrals to the Program
Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care; provides direct services to clients, families and clients' community supports
Establishes and maintains a therapeutic relationship with persons served
Attends and participates in primary therapy, community meetings, family therapy, and groups
Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions
Reviews and implements client service plans
Actively facilitates and participates in team meetings and service planning meetings
Provides leadership in facilitating the team process
Provides 24 on-call (cell phone) coverage as needed
Provides education/training to other team members as necessary
Assures that clients know and understand their legal status and rights
Provides weekend/on-call service/back-up and crisis intervention
Completes the Monthly Status Report to the County
Ensures all clinical issues are addressed around hospitalization of members served
Assists with Service Coordination Plan, including:
o Making appropriate referrals for placement, case management and aftercare services, as assigned.
o Coordinating with the Office Coordinator to assure that client benefits and finance are in order, as assigned
o Developing and maintaining an awareness of community resources
Acts as Custodian of Records; determining best practices re confidentiality etc.
* If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
* If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
* Ability to work effectively as a member of a multidisciplinary team
* Thorough understanding of client rights
* Knowledge of persistent mental illness and basic medical and psychiatric terminology
* Understanding of issues pertaining to older adults
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.