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GULFEAGLE SUPPLY

IT Support Specialist

GULFEAGLE SUPPLY, Tampa, Florida, us, 33646

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Company Description Gulfeagle Supply is a family-owned distributor of residential and commercial roofing and building products with over 75 locations nationwide. We are a full line distributor of residential and commercial roofing and building products. Gulfeagle Supply specializes in servicing the professional contractor while also providing a variety of products and services to the homeowner, building owner, architect and general contractor. We take pride in delivering the highest quality and best value to our customers and we would be pleased to make you part of the mission. Here at Gulfeagle we are "Building a Career for YOU"

IT Support Specialist JOB SUMMARY The IT Systems Support Specialist will work as part of a team to support end-user Information Technology needs. This position provides support for our users across the enterprise, resolving requests while meeting customer satisfaction and continuous service delivery demands. This position will act as the first level contact for support of end user laptops, desktops, servers, network infrastructure, mobile devises and applications.

ESSENTIAL FUNCTIONS

Maintain detailed and up-to-date licenses and hardware / software inventory

Laptop / desktop Deployments and Break / Fix

Printer / Fax Deployments and Break / Fix

IT Equipment and Supplies Procurement

Hardware / Software installs and upgrades

Patch Management

User Support and Training

Perform Preventive Maintenance

LAN / Network Support

Active Directory support

iPhone / Android wireless devices deployment and support

Windows 10 Enterprise- Microsoft Application Support

RingCentral VOIP System Support

Antivirus Management and Support

JOB QUALIFICATIONS Well organized person with strong administrative and good interpersonal skills. A person who is very dependable, and who can work independently.

Education and Experience

High School degree or equivalent required; Associate's Degree preferred

Minimum of three (3) years’ experience in a support role

A+, Network +, and/or Microsoft Specialist certifications preferred

Knowledge, Skills, and Abilities

3+ years of Windows Desktop and Server Support

2-3 years of Active Directory and infrastructure support

2-3 years of Asterisk Support (Free PBX Preferred)

E-Fax Knowledge

Cloud Based environment experience

Gulfeagle Benefit Package

401(K) Retirement Plan including Employer Match

PTO and Paid Holidays

Health Insurance - Medical, Dental & Vision

Life, AD&D, Short & Long-Term Disability

Health & Wellness Programs

Flexible Spending Accounts

Health Savings Accounts

Employee Discount Programs

and more!

This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Gulfeagle Supply is an Equal Opportunity Employer. We do not discriminate based on age race, gender color, religion, national origin, disability marital status, veteran status, sexual orientation, gender identity, or other characteristics protected under federal, state, or local law. All duties and responsibilities are essential job functions and requirements and are subjected to possible modifications to reasonably accommodate individuals with disabilities. We are proud to be an EEO employer M / F / D / V. We maintain a drug-free workplace.

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