Lake Land College
Technical Support Assistant information Security
Lake Land College, Mattoon, Illinois, United States, 61938
Salary:
$15.00 Hourly Location :
Main Campus - Mattoon, Illinois Job Type:
Part-Time Job Number:
202300435 Division:
Business Services Department:
Information System & Services Opening Date:
10/21/2025 FLSA:
Non-Exempt Bargaining Unit:
N/A
Description
Perform the day to day operations management and administration (hardware/software/appliance) to protect the integrity confidentiality and availability of information assets and information technology infrastructures of Lake Land College including but not limited to: firewalls; IDS/IPS; NAC; event log analysis; patch management; anti-virus; perform threat/vulnerability/risk assessments; manage/perform security audits. Description of Essential Functions (critical tasks)
Essential Job Functions: Monitor and resolve trouble ticket issues for the entire institution in a professional and timely manner. Report all unsolvable issues to supervisor. Regularly review computer labs to test and maintain hardware and software functionality. Assist students and staff with software and hardware questions and issues. Install computers and software and assist with the installation of network equipment and accessories. Install/reinstall hardware and software as required. Create/Maintain scripts/applications as needed. Install computers and printers on the network. Analyze current issues to find alternatives to improve performance and function of technology. Other duties as assigned.
Specific Functional Job Requirements
Education Requirements: Associate's Degree or equivalent required. Related coursework in the field preferred. Experience Requirements:
Personal computers, client operating systems, and common application software. Virtualization technologies and management tools associated with them.
Knowledge:
Current versions of client operating systems, application software, computers, printers, basic network functions, knowledge of registry manipulation required, and virtualization experience preferred.
Skills:
Ability to work with a variety of software packages and with different hardware configurations. Good debugging and analytic skills required.
Personal Requirements:
Ability to work with others, good communication skills, and problem solving ability with a professional attitude. LAKE LAND COLLEGE PART-TIME EMPLOYEE BENEFITS
Leave Time Hours Eligible part-time employees earn leave time at a rate of 1 hour for every 40 hours worked.
Tuition Waiver Lake Land College offers tuition waivers for credit courses of 1 credit hour tuition waiver for every semester completed for a total of up to 3 credit hours per Fiscal Year.
Retirement Lake Land College employees are members of the State Universities Retirement System (SURS). 8% of your gross earnings will be placed into your SURS account. You will have three plan options to select from-Traditional, Portable, and Retirement Savings Plan. Information will be mailed to your home from SURS. Please be advised that if you do not make an election within 6 months-you will automatically be enrolled in the Traditional Plan, which is the default plan. Elections are irrevocable.
(403)b/457(b) Retirement Savings Plans Lake Land College offers a voluntary 403(b) plan and a 457(b) plan through Security Benefits. Employees have the option of choosing from a variety of investment funds and can contribute on a pre-tax or post-tax basis. Employees can elect to enroll in a 403(b) and 457(b) plan at any time.
Eligible employees will be automatically enrolled in the SURS/Voya 457 plan at 3% pre-tax, with the ability to opt out.
Medical Insurance Part-time employees can inquire about medical insurance through JW Gallagher.
Staff Development There will be Staff Development sessions in the Fall and Spring semesters. Part-time employees are encouraged to participate in these sessions.
Employee Discounts Bookstore, Library Services, Athletics, Certain Automotive Repairs, Dental Services, Cosmetology Services, Fitness Center, Massage Clinic
Calm App Employees are able to download the Calm App for free. The Calm App provides stress reduction, sleep improvement and relaxation materials to assist in a calmer life. The Calm App also provides a wide variety of mental health focused webinars.
**PT benefits are not available for Student and Temporary employees.
$15.00 Hourly Location :
Main Campus - Mattoon, Illinois Job Type:
Part-Time Job Number:
202300435 Division:
Business Services Department:
Information System & Services Opening Date:
10/21/2025 FLSA:
Non-Exempt Bargaining Unit:
N/A
Description
Perform the day to day operations management and administration (hardware/software/appliance) to protect the integrity confidentiality and availability of information assets and information technology infrastructures of Lake Land College including but not limited to: firewalls; IDS/IPS; NAC; event log analysis; patch management; anti-virus; perform threat/vulnerability/risk assessments; manage/perform security audits. Description of Essential Functions (critical tasks)
Essential Job Functions: Monitor and resolve trouble ticket issues for the entire institution in a professional and timely manner. Report all unsolvable issues to supervisor. Regularly review computer labs to test and maintain hardware and software functionality. Assist students and staff with software and hardware questions and issues. Install computers and software and assist with the installation of network equipment and accessories. Install/reinstall hardware and software as required. Create/Maintain scripts/applications as needed. Install computers and printers on the network. Analyze current issues to find alternatives to improve performance and function of technology. Other duties as assigned.
Specific Functional Job Requirements
Education Requirements: Associate's Degree or equivalent required. Related coursework in the field preferred. Experience Requirements:
Personal computers, client operating systems, and common application software. Virtualization technologies and management tools associated with them.
Knowledge:
Current versions of client operating systems, application software, computers, printers, basic network functions, knowledge of registry manipulation required, and virtualization experience preferred.
Skills:
Ability to work with a variety of software packages and with different hardware configurations. Good debugging and analytic skills required.
Personal Requirements:
Ability to work with others, good communication skills, and problem solving ability with a professional attitude. LAKE LAND COLLEGE PART-TIME EMPLOYEE BENEFITS
Leave Time Hours Eligible part-time employees earn leave time at a rate of 1 hour for every 40 hours worked.
Tuition Waiver Lake Land College offers tuition waivers for credit courses of 1 credit hour tuition waiver for every semester completed for a total of up to 3 credit hours per Fiscal Year.
Retirement Lake Land College employees are members of the State Universities Retirement System (SURS). 8% of your gross earnings will be placed into your SURS account. You will have three plan options to select from-Traditional, Portable, and Retirement Savings Plan. Information will be mailed to your home from SURS. Please be advised that if you do not make an election within 6 months-you will automatically be enrolled in the Traditional Plan, which is the default plan. Elections are irrevocable.
(403)b/457(b) Retirement Savings Plans Lake Land College offers a voluntary 403(b) plan and a 457(b) plan through Security Benefits. Employees have the option of choosing from a variety of investment funds and can contribute on a pre-tax or post-tax basis. Employees can elect to enroll in a 403(b) and 457(b) plan at any time.
Eligible employees will be automatically enrolled in the SURS/Voya 457 plan at 3% pre-tax, with the ability to opt out.
Medical Insurance Part-time employees can inquire about medical insurance through JW Gallagher.
Staff Development There will be Staff Development sessions in the Fall and Spring semesters. Part-time employees are encouraged to participate in these sessions.
Employee Discounts Bookstore, Library Services, Athletics, Certain Automotive Repairs, Dental Services, Cosmetology Services, Fitness Center, Massage Clinic
Calm App Employees are able to download the Calm App for free. The Calm App provides stress reduction, sleep improvement and relaxation materials to assist in a calmer life. The Calm App also provides a wide variety of mental health focused webinars.
**PT benefits are not available for Student and Temporary employees.