Lithia & Driveway
Customer Relations Specialist
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Lithia & Driveway Join our dealership community and help deliver honest value to our customers. We are seeking a dedicated, customer‑centric individual to support our parts, service and sales departments through efficient database management and follow‑up.
We offer a competitive total compensation package ranging from $70,000 to $120,000 annually, depending on experience and performance. The position is full‑time and located at our main dealership in the United States.
Responsibilities
Gather and maintain accurate customer information to create a robust database for ongoing follow‑up and retention.
Build and keep up‑to‑date knowledge of product information, current sales pricing, and dealership or manufacturer events and promotions.
Utilize computer and phone skills within our Internet department to increase appointments, sales, and customer retention.
Schedule solid appointments with customer call‑ins, floor traffic (sold and unsold), previous customers, referrals, generic leads, and parts and service customers.
Qualifications
Ability to present information clearly and professionally.
Strong time‑management skills with the ability to manage own workload effectively.
Typing efficiency and basic computer skills.
Proficiency with phone and computer systems.
Benefits
Competitive pay and performance bonuses.
Medical, dental and vision plans.
Paid holidays and paid time off.
Short‑ and long‑term disability coverage.
Paid life insurance.
401(k) retirement plan.
Employee stock purchase plan.
Lithia Learning Center for professional development.
Vehicle purchase discounts.
Wellness programs.
High school graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We comply with EEO regulations and welcome applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Applications for this position should be submitted directly through our careers portal at
https://www.lithiacareers.com/ .
#J-18808-Ljbffr
–
Lithia & Driveway Join our dealership community and help deliver honest value to our customers. We are seeking a dedicated, customer‑centric individual to support our parts, service and sales departments through efficient database management and follow‑up.
We offer a competitive total compensation package ranging from $70,000 to $120,000 annually, depending on experience and performance. The position is full‑time and located at our main dealership in the United States.
Responsibilities
Gather and maintain accurate customer information to create a robust database for ongoing follow‑up and retention.
Build and keep up‑to‑date knowledge of product information, current sales pricing, and dealership or manufacturer events and promotions.
Utilize computer and phone skills within our Internet department to increase appointments, sales, and customer retention.
Schedule solid appointments with customer call‑ins, floor traffic (sold and unsold), previous customers, referrals, generic leads, and parts and service customers.
Qualifications
Ability to present information clearly and professionally.
Strong time‑management skills with the ability to manage own workload effectively.
Typing efficiency and basic computer skills.
Proficiency with phone and computer systems.
Benefits
Competitive pay and performance bonuses.
Medical, dental and vision plans.
Paid holidays and paid time off.
Short‑ and long‑term disability coverage.
Paid life insurance.
401(k) retirement plan.
Employee stock purchase plan.
Lithia Learning Center for professional development.
Vehicle purchase discounts.
Wellness programs.
High school graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We comply with EEO regulations and welcome applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Applications for this position should be submitted directly through our careers portal at
https://www.lithiacareers.com/ .
#J-18808-Ljbffr