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Empower Rental Group

Accounts Receivable Specialist

Empower Rental Group, Florida, New York, United States

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Accounts Receivable Specialist

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Empower Rental Group

5 days ago Be among the first 25 applicants

Classification: Exempt

Summary The Accounts Receivable Specialist processes all aspects of Accounts Receivable, including tracking and resolving outstanding payment issues and generating weekly aging reports in a timely manner. The role communicates with customers regarding outstanding payments and directs and coordinates the Accounts Receivable and collections functions, including billing, collections, and bad debt. Additionally, the specialist provides support and education to branch employees and customers to ensure accurate processing of A/R items.

Responsibilities

Perform day-to-day Accounts Receivable transactions (verifying, classifying, computing, posting, and recording accounts receivables’ data)

Prepare itemized statements, bills, and invoices to customers on a consistent basis

Process checks, ACHs, wire transfers, and credit card payments

Contact customers immediately to resolve any remittance discrepancies

Collect past due amounts, identify reasons for non-payment, and develop resolution plans with supervisor

Perform month‑end close processes

Reconcile monthly billings

Prepare progress invoices, monitor system invoices, and maintain billing files

Match and enter customer receipts into the accounting software

Manage billing reconciliation and report on contract status

Assist with external audits, including responding to inquiries

Maintain files and documentation thoroughly and accurately in accordance with company policy and accepted accounting practices

Investigate and resolve billing issues to ensure projects are billed and payments collected within the appropriate timeframe

Analyze retainage and unbilled retainage; compare compensation against contract amount

Support upper management and corporate policies

Ensure achievement of department goals as determined by manager

Keep manager informed regarding areas of concern and opportunity

Maintain a clean, organized, and safe work environment

Provide customer service, answering accounts receivable questions promptly and courteously

Communicate effectively with customers to foster satisfaction and deepen client relationships

Promptly advise the Accounts Receivable Manager of any issues or problems that could impact business operations

Perform job functions safely at all times and participate in safety meetings

Use the proper personal protective equipment and follow all safety policies

Dispose of waste properly and abide by all applicable laws and company manuals

Demonstrate behaviors aligned with the company’s core values

Assist in driving continuous improvement initiatives to achieve incremental gains in quality and efficiency

Perform other related duties as assigned

Job Requirements

High School Diploma or GED

Associate degree in Accounting, Finance, or a related field preferred

2–3 years of dedicated accounts receivable experience

Excellent attention to detail

Excellent time management skills

Excellent interpersonal and communication skills with the ability to effectively present information and respond to questions from individuals and/or groups inside and outside the organization

Demonstrated ability to manage multiple tasks and a high‑volume workload, with a strong sense of urgency and results orientation

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