Empower Rental Group
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Accounts Receivable Specialist
role at
Empower Rental Group
5 days ago Be among the first 25 applicants
Classification: Exempt
Summary The Accounts Receivable Specialist processes all aspects of Accounts Receivable, including tracking and resolving outstanding payment issues and generating weekly aging reports in a timely manner. The role communicates with customers regarding outstanding payments and directs and coordinates the Accounts Receivable and collections functions, including billing, collections, and bad debt. Additionally, the specialist provides support and education to branch employees and customers to ensure accurate processing of A/R items.
Responsibilities
Perform day-to-day Accounts Receivable transactions (verifying, classifying, computing, posting, and recording accounts receivables’ data)
Prepare itemized statements, bills, and invoices to customers on a consistent basis
Process checks, ACHs, wire transfers, and credit card payments
Contact customers immediately to resolve any remittance discrepancies
Collect past due amounts, identify reasons for non-payment, and develop resolution plans with supervisor
Perform month‑end close processes
Reconcile monthly billings
Prepare progress invoices, monitor system invoices, and maintain billing files
Match and enter customer receipts into the accounting software
Manage billing reconciliation and report on contract status
Assist with external audits, including responding to inquiries
Maintain files and documentation thoroughly and accurately in accordance with company policy and accepted accounting practices
Investigate and resolve billing issues to ensure projects are billed and payments collected within the appropriate timeframe
Analyze retainage and unbilled retainage; compare compensation against contract amount
Support upper management and corporate policies
Ensure achievement of department goals as determined by manager
Keep manager informed regarding areas of concern and opportunity
Maintain a clean, organized, and safe work environment
Provide customer service, answering accounts receivable questions promptly and courteously
Communicate effectively with customers to foster satisfaction and deepen client relationships
Promptly advise the Accounts Receivable Manager of any issues or problems that could impact business operations
Perform job functions safely at all times and participate in safety meetings
Use the proper personal protective equipment and follow all safety policies
Dispose of waste properly and abide by all applicable laws and company manuals
Demonstrate behaviors aligned with the company’s core values
Assist in driving continuous improvement initiatives to achieve incremental gains in quality and efficiency
Perform other related duties as assigned
Job Requirements
High School Diploma or GED
Associate degree in Accounting, Finance, or a related field preferred
2–3 years of dedicated accounts receivable experience
Excellent attention to detail
Excellent time management skills
Excellent interpersonal and communication skills with the ability to effectively present information and respond to questions from individuals and/or groups inside and outside the organization
Demonstrated ability to manage multiple tasks and a high‑volume workload, with a strong sense of urgency and results orientation
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Accounts Receivable Specialist
role at
Empower Rental Group
5 days ago Be among the first 25 applicants
Classification: Exempt
Summary The Accounts Receivable Specialist processes all aspects of Accounts Receivable, including tracking and resolving outstanding payment issues and generating weekly aging reports in a timely manner. The role communicates with customers regarding outstanding payments and directs and coordinates the Accounts Receivable and collections functions, including billing, collections, and bad debt. Additionally, the specialist provides support and education to branch employees and customers to ensure accurate processing of A/R items.
Responsibilities
Perform day-to-day Accounts Receivable transactions (verifying, classifying, computing, posting, and recording accounts receivables’ data)
Prepare itemized statements, bills, and invoices to customers on a consistent basis
Process checks, ACHs, wire transfers, and credit card payments
Contact customers immediately to resolve any remittance discrepancies
Collect past due amounts, identify reasons for non-payment, and develop resolution plans with supervisor
Perform month‑end close processes
Reconcile monthly billings
Prepare progress invoices, monitor system invoices, and maintain billing files
Match and enter customer receipts into the accounting software
Manage billing reconciliation and report on contract status
Assist with external audits, including responding to inquiries
Maintain files and documentation thoroughly and accurately in accordance with company policy and accepted accounting practices
Investigate and resolve billing issues to ensure projects are billed and payments collected within the appropriate timeframe
Analyze retainage and unbilled retainage; compare compensation against contract amount
Support upper management and corporate policies
Ensure achievement of department goals as determined by manager
Keep manager informed regarding areas of concern and opportunity
Maintain a clean, organized, and safe work environment
Provide customer service, answering accounts receivable questions promptly and courteously
Communicate effectively with customers to foster satisfaction and deepen client relationships
Promptly advise the Accounts Receivable Manager of any issues or problems that could impact business operations
Perform job functions safely at all times and participate in safety meetings
Use the proper personal protective equipment and follow all safety policies
Dispose of waste properly and abide by all applicable laws and company manuals
Demonstrate behaviors aligned with the company’s core values
Assist in driving continuous improvement initiatives to achieve incremental gains in quality and efficiency
Perform other related duties as assigned
Job Requirements
High School Diploma or GED
Associate degree in Accounting, Finance, or a related field preferred
2–3 years of dedicated accounts receivable experience
Excellent attention to detail
Excellent time management skills
Excellent interpersonal and communication skills with the ability to effectively present information and respond to questions from individuals and/or groups inside and outside the organization
Demonstrated ability to manage multiple tasks and a high‑volume workload, with a strong sense of urgency and results orientation
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